Job ID: VA-703753 (93890210)
Hybrid/Local Govt (must) Technical Writer with policy/training materials, user manuals, release documents, UI content, online help experience
Location: Richmond VA (VSP)
Duration: 12 months
Skills:
Excellent verbal and written communication skills Required 8 Years
Excellent writing and grammatical skills. Required 8 Years
Excellent organizational skills and attention to detail. Required 8 Years
Ability to present complex data in clear, concise text. Required 8 Years
Ability to meet deadlines and to work independently. Required 8 Years
Ability to edit and proofread work of colleagues. Required 8 Years
Proficient with Microsoft Office Suite or related software. Required 8 Years
8+ years of experience in technical writing. Required 8 Years
Experience writing documents and publications for government organizations. Required 8 Years
Display a high degree of initiative and ability to work independently under minimum supervision in a fast-paced environment. Required 8 Years
Must submit to and pass VSP background check. Required
Bachelor’s degree in English, Communications, Public Relations, Marketing, or related field. Required
*Respondents should be prepared for in-person work for this position**
Virginia State Police is looking for a Senior Technical Writer with 8+ years of experience to assist with the implementation of a new Computer-Aided Dispatch and Case Management System.
The successful candidate will produce high-quality business, policy, technical documentation, and training materials. This will include assisting in producing system documentation, system/user manuals, system release documents, user interface content, and online help content for the virtual learning system related to state government policies and procedures.
Duties will include the following:
– Writes and edits technical documents including reference manuals and product manuals.
– Writes and edits procedural documentation such as user guides and manuals.
– Determines the type of publication that will best serve the project requirements.
– Meets with engineers, programmers, project managers, and subject matter experts to learn about specific products or processes.
– Researches industry standards and products to better understand system.
– Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
– Plans writing processes and sets timelines and deadlines.
– Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.
– Gathers feedback from customers, designers, and manufacturers to improve technical documents.
– Work with Team to prepare, review, revise, and maintain current and future policy and standard operating procedures.
– Structures procedures in a logical sequence.
– Ensure messages and terminology is consistent across all written materials associated with implementation of new system.
– Identifies, creates, revises, and maintains documentation and templates needed by the agency, technical teams, and user groups.
– Provide professional technical writing and editing services on materials such as informational products, presentations, press releases, reports, etc., while complying with agency style guides and quality control measures.
– Coordinate stakeholder input, fact-checking, and integration of written text and graphic design.
– Prepare, design and publish documents and media that are distributed to a diverse government user base.
– Performs other related duties as assigned.
Basic Qualifications:
– Excellent verbal and written communication skills.
– Excellent writing and grammatical skills.
– Excellent organizational skills and attention to detail.
– Ability to present complex data in clear, concise text.
– Ability to meet deadlines and to work independently.
– Ability to edit and proofread work of colleagues.
– Proficient with Microsoft Office Suite or related software.
– Must submit to and pass VSP background check.
– 8+ years of experience in technical writing.
– Bachelor’s degree in English, Communications, Public Relations, Marketing, or related field.
– Experience writing documents and publications for government organizations.
– Display a high degree of initiative and ability to work independently under minimum supervision in a fast-paced environment.
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