Job ID: CT-Salesforce Admin (97490715)

Remote Salesforce Admin (advanced certification must) with Service/Community Cloud, GIT/Bitbucket, agile, Google Analytics/Tag Manager experience

Location: Hartford CT (Paid Family and Medical Leave Insurance Authority)
Duration: 6 months

Type Category Qualification Description Competency Required
Skills Others Salesforce Experience using Salesforce Automation tools such as flow to build complex solutions. Proficient (4-6 Years) Yes
Skills Others Salesforce Service Cloud Experience with Salesforce Service Cloud Proficient (4-6 Years) Yes
Skills Others Source Control Management Experience in source control management using GIT such as Bitbucket Novice (1-3 Years) No
Certifications Others Administrator Certification Administrator Certification Proficient (4-6 Years) Yes
Certifications Others Advanced Administrator Certification Advanced Administrator Certification Proficient (4-6 Years) Yes

Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience.
The Certified Salesforce Administrator has 3–5 years of experience designing and implementing Salesforce platform solutions.
The Certified Salesforce Administrator has experience implementing complex Salesforce flows.
Demonstrated ability to communicate the complexities of technical programs.
Strong analytical and problem-solving skills.
Deep knowledge of the Salesforce platform including Service Cloud and Community Cloud.
Certified Salesforce Administrator

Additional consideration will be given:
Certified Salesforce Advanced Administrator a plus
Familiarity with content management systems and database concepts.
Familiarity with the agile software development
Experience with Google Analytics and Google Tag Manager

The Paid Family and Medical Leave Insurance Authority (the “Authority), is looking for a Certified Salesforce Administrator. The Salesforce Administrator works for the IT Solution manager and partners with the Solution Architect and the Salesforce team and is responsible for designing, developing, and deploying the Authority’s Salesforce applications.

Examples of Duties
Designing and implementing solutions using Service Cloud, Community Cloud, and the platform.
Automating complex processes using Salesforce flow.
Supporting solutions for an employer/employee portal and employer registration and payment processes.
Distinguish the key components that contribute to performance optimization within a design.
Build solutions that scale and perform.
Anticipate and mitigate risks and issues.
Meet and manage customer expectations.
Consistently deliver effective business solutions.
Follow a consistent and automated way to build, package, and test applications for continuous integration (CI).
Support the development aspects of all application projects in peer IT portfolios.
Analyze customer requirements to determine an appropriate solution design considering capabilities, limitations, and design trade-offs.
This list of duties is not intended to be all-inclusive and may be expanded to include other duties and responsibilities that the Authority may deem necessary from time to time and as the Authority’s work and responsibilities demand.

Other Key Skills:
Outstanding interpersonal skills, with a demonstrated ability to work cooperatively with teams to deliver excellent results and maintain a collegial work environment.
Excellent verbal and written communication skills.
Demonstrated ability to share authority and responsibility in high stakes, complex and fast-moving work environment.
Extremely strong project and time management skills, including a high level of organization, attention to detail, and follow-through, while balancing and prioritizing multiple activities and responsibilities.
Excellent relationship-building skills and ability to inspire collaboration, including success in working in teams, projects, and people towards action through persuasion.
Demonstrated experience engaging in creative problem solving and taking initiative, while utilizing a solutions-oriented approach and exhibiting flexibility and good judgement in a complex organizational ecosystem.
Willingness to travel throughout Connecticut and the northeast corridor, as well as periodic travel to other states as needed.


Covendis Standard Resume Template.docx

Remote Salesforce Admin (advanced certification must) with Service/Community Cloud, GIT/Bitbucket, agile, Google Analytics/Tag Manager experience

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