Onsite Scrum Master (CSM must/PMP) with MS Project, Application Maintenance experience

Job ID: FL-PR93288-R9016 (98591013)12P

Location: Tallahassee FL (DEP)
Duration: 8-20 months
Positions: 1 (1/1)
Attachments: Resume Certification/References

Required Knowledge, Skills & Abilities (KSAs):
• Certified ScrumMaster certification (CSM)
• 5+ years’ experience in IT project management, specifically in managing medium-to-large scale software application development projects.
• 5+ years’ experience in managing multiple projects concurrently.
• In-depth knowledge of the principles, theories, practices and techniques for managing the activities related to planning, managing and implementing software projects and programs
• Documented and proven ability to formulate project plans for managing and monitoring progress on software development projects; to think logically and to analyze and solve problems; compile, organize and analyze data; to evaluate and monitor projects, plans and schedules and implement corrective action plans.
• Solid understanding of software development lifecycle methodologies (e.g., waterfall, iterative, agile, etc.)
• Strong customer service orientation
• Ability to be creative, to use sound judgment, and to display foresight to identify potential problems and design/specifications and assigned application software systems
• Ability to establish and maintain effective working relationships with others.
• Ability to work independently
• Ability to determine work priorities and ensure proper completion of work assignments
• Excellent interpersonal, collaborative, oral and written communication skills
• Ability to write technical, business, and plain language documents and/or emails, with great attention to detail in all written communications
• Ability to work well under pressure and meet deadlines without sacrificing quality

Preferred Knowledge, Skills & Abilities (KSAs):
• Project Management Professional (PMP) certification
• Experience developing and maintaining detailed project schedules using Microsoft Project
• Familiarity with environmental regulatory business processes and practices.
• Knowledge and understanding of DEP’s technical environment.

Primary Work: Serve as the Lead Application Maintenance Coordinator for the Application Maintenance Services (AMS) team. An additional critical role is to serve as a ScrumMaster leading multiple Scrum teams, focusing on analysis, planning, and communications liaison to various business sections. This position reports to the OTIS Application Maintenance Services section.

Education: Bachelor’s Degree in Computer Science, Information Systems or other Information Technology major, or equivalent work experience.

Required Tasks to be performed:
• Work with software developers, business analysts, data analysts, and other technical and non- technical subject-matter experts to coordinate and facilitate work.
• Assess and continually improve existing processes, leveraged from Scrum Retrospective meetings.
• Work with various technical teams (DevOps, DBAs, Network Administrators, Enterprise Development Architects, PMO, etc.) to assist in resolving issues/barriers with applications.
• Proactively identify risks and issues affecting the Scrum teams and the portfolio. Appropriately escalate these issues, with recommendations, to (senior) management.
• Effectively identify change and use appropriate protocols to manage and communication this change effectively.
• Hold daily status meetings with Scrum Team members, to facilitate the flow of information and provide an outlet to remove obstacles/barriers.
• Effectively coordinate resources and assignments among project assignees. Ensure work assignments are assigned to the appropriate team member (s) and that service levels are met.
• Adhere to the DEP project management methodology, standards, policies and procedures, as well as those technical standards and policies relevant to assigned user stories/tasks.
• Manage relationships with DEP program area business partners. Develop strong and collaborative relationships with customers to achieve positive project outcomes.
• Demonstrate strong relationship and interpersonal skills in working with technical staff, program staff and vendor community.



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