Job ID: GA-766014 (98290623)
Onsite/Local Govt BA (12+/PMP/ITIL must) with JIRA, Lucidchart, Agile, Scrum, Waterfall and Georgia Criminal Justice experience
Location: Atlanta, GA (GTA)
Duration: 12 Months
Position: 1(2)
Skills:
IT Business Analyst Experience Required 5 Years
Meeting Facilitation Required 5 Years
Identifying and gathering business and functional requirements for complex software solutions Required 5 Years
Experience working as a liaison between the business partners and development teams to ensure that technical solutions meet the business needs Required 5 Years
Experience working with Lucidchart to create process flows, screen designs and user story maps Required 3 Years
Experience writing and maintaining user stories in JIRA Required 3 Years
Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice System Required
Experience in software development methodologies, like Agile, Scrum and Waterfall Required 5 Years
Ability to travel 10% to meet with stakeholders and gather requirements. Required
Job Description:
The state of Georgia is dedicated to modernizing our court operations by building a Case Management System that will increase consistency and efficiency and streamline the administration of justice for all citizens. The purpose of the project is to build a Case Management System that will be a modern statewide, secure, digital, cloud based, case management system that interfaces across multiple courts, with a variety of existing databases, and reporting systems.
The Judicial Council of Georgia / Administrative Office of the Courts (JC/AOC) the administrative agency of the Georgia Supreme Court, will be partnering with Suppliers to implement this court case management system for Georgia’s courts.
JOB SUMMARY:
Acts as a liaison between the IT organization and the business partner. Analyze business issues, define requirements, create screen designs, and recommend automated system controls and protocols to solve organizational information issues. Determine operational objectives, gather information, and evaluate output requirements and formats. Work closely with end users to analyze, define, model, and document systems requirements. Identify project milestones, phases, and elements, and keep team within timeline and budget. Construct workflow charts and diagrams, study system capabilities, and write specifications. Develop organizational change management framework and conduct user acceptance testing. Creates and maintains end-user documentation (e.g., user guides, process flow charts, training materials) and deliver training. This position may require 10% travel to meet with stakeholders.
RESPONSIBILITIES:
Works on multiple projects/applications as a project team member. Considered a subject matter expert for several projects/applications. Works on projects of moderate to high complexity within one or more development environments. The Senior BA works with both software developers and business customers to ensure that the business needs are being met by the systems being built, changed, enhanced or purchased.
· Responsible for identifying and communicating business needs for multiple/complex software solutions by translating these needs into functional and non-functional requirements used by software developers, usually in the form of a formal requirements document.
· Responsible for the elicitation, analysis and documentation of multiple customers’ business requirements for assigned projects/applications.
· Responsibilities include, but may not be limited to, the following:
o Participates in and facilitates customer meetings as well as project team meetings.
o Participates in project team meetings during all phases of the Software Development Lifecycle (SDLC).
o Serves as a liaison between the business partners and the development team in order to provide technical solutions to meet user needs.
o Utilizes requirements elicitation techniques, such as facilitated sessions, workshops, interviews and shadowing to elicit requirements from customers, users and stakeholders.
o Develops, writes and communicates business and functional requirements and produces requirements documentation, which includes use case narratives, use case diagrams, functional and non-functional requirements. Ensures that resulting business requirements are thorough and accurate.
o Creates and maintains Screen Designs, User Story Maps and Process Flow diagrams in Lucidchart
o Creates and maintains User Stories in JIRA
· Ability to work in the office 5 days each week. (This is not a telework position).
· Performs all other duties as assigned.
CORE COMPETENCIES
· Oral and written communication skills
· Interpersonal, consultive and facilitation skills
· Critical Analysis Skills
· Problem Solving Skills
· Technical Awareness of the project
· Management and Leadership Skills
· Knowledge of the business area that they support, including a solid understanding of the customer’s existing business processes and how new technology might support, change or enhance those processes.
AGENCY SPECIFIC QUALIFICATIONS:
Minimum Education/Experience:
Bachelor’s degree in computer science or information systems or proven equivalent work experience, AND three (3) years of systems analysis and/or business analysis experience, AND two (2) or more years’ experience in: advanced level use, evaluation and implementation of appropriate tools for requirements elicitation and documentation, integration, and user acceptance testing, AND advanced knowledge of requirements elicitation techniques, business modeling and use case design concepts, information systems and software development life cycles.OR
Nine (9) years of relevant business analysis/information systems experience.
Preferred Qualifications:
(Preference will be given to candidates who, demonstrate some or all of the following skills/experience):
· Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice System
· Advanced level experience in software development methodologies, like Agile, Scrum and Waterfall
· Project management certification (PMP) through the Project Management Institute/ITIL foundational certification
· Experience with LucidChart
· Experience with JIRA