Job ID: MNSITE-1865-PFM (90090814)
Labor/DOL/UI Portfolio Manager (PMP must) with oversight, budget management, Unemployment Insurance (UI) and Project auditing experience
Location: St Paul MN (DEED)
Duration: 12 months
Senior Business Portfolio Manager
This role will be an ongoing role to support the Business Redesign team in the oversight of the strategic updates portfolio. This role will implement a predefined framework including deliverables, status, meetings, reporting, etc.
Responsibilities
•Ensure adherence to the oversight structure for the work in the updates to the UI system
•Review all project documentation for adherence to the oversight structure that has been set up
•Support UI staff working on projects with project oversight
•Ensure, document, and report on project to fit within the structure implemented
Minimum Qualifications
•5 years of project management experience
•3 years portfolio management experience
•3 years budget management experience
•PMP Certification
Desired Skills
•Unemployment Insurance experience
•Project auditing experience
Description
The State of Minnesota’s Unemployment Insurance Program (UI), under the Department of Employment and Economic Development (DEED) will be updating the Unemployment Insurance system. The system contains hundreds of sub-components and is accessed by several user types including applicants and employers.
The current UI system was designed, developed, and deployed in two phases with the last one delivered in October 2007. The overall approach and design were innovative for their time and allowed the program to weather the Great Recession of 2008 while delivering much better customer service and much higher overall performance than nearly all other states. However, some of the technology is now nearing 15 years old and simply needs to be updated and replaced. System design elements and technical architecture constrain policy changes and make managing the system over the long term impractical.
Finally, managing and maintaining both business and technical aspects of the current system requires very specific skills and knowledge unique to Minnesota UI. The modernization process will enable the UI system to respond better to change, require less maintenance, and ultimately better serve the public.
The Unemployment Insurance system is a critical public facing system that processes over $800,000,000 a year in taxes and benefits. Modernizing the UI system will enable DEED to decrease the time applicants and employers spend completing tasks; better determine program eligibility by improving data collection methods; and reduce the cost of program administration. Additionally, the UI program anticipates projects included in the modernization will improve customer service, increase flexibility and reduce legacy complexity, and reduce current and future system debt.
The Unemployment Insurance program is also currently providing additional programs based on the CARES act to address COVID-19 pandemic and the economic impacts on the state of Minnesota. These oversight resources will support UI staff in the oversight of the projects, while being flexible to quickly changing priorities, and evolving needs of the program.
Strong project oversight of the work has been built into the way the projects were defined, the procurement, and contracts. The oversight structure is already built and defined. This vendor will be expected to work within this structure. Changes to this structure, tools, and methods will be very limited and will be based on input from the external risk review and audit, not the vendor. The vendor will not be able to implement new structures or policies and must work within the existing structure.