Healthcare BA/Technical Writer with QA, BPR, Visio, MS Project, RFP, Jira, Salesforce, Agile and government experience

Job ID: NC-651746 (95790519)

Healthcare BA/Technical Writer with QA, BPR, Visio, MS Project, RFP, Jira, Salesforce, Agile and government experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Interview : Webcam Interview Only

Skill Required / Desired Amount of Experience
Extensive knowledge of business system analysis techniques and testing methodologies Required 7
Demonstrated experience in gathering business requirements and development of business rules and process flow. Required 7
Proven experience with business process design, definition and/or re-design. Required 7
Experience with Business Analysis methodologies and problem solving Required 7
Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project Required 7
Excellent communication skills (both verbal and written) Required 7
Experience in development of procurement related documents including RFP and evaluation criteria. Required 5
Demonstrable analytical skills and an attention to detail. Required 7
Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills. Required 7
Experience working for State government Highly desired 5
Healthcare related experience Desired 3
Knowledge Creating Context Diagram and Functional decomposition Required 5
Demonstrated experience with both waterfall and agile projects Required 5
Comfortable working in an environment that is driving toward agile transformation while continuing to operate within a mature waterfall structure Highly desired 3
Experience with Jira Highly desired 4
Experience with software implementation projects and with Cloud technologies Required 3.

The NC Department of Health and Human Services – Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process reengineering and requirement gathering activities.

The North Carolina Department of Health and Human Services requires the services of a senior business analyst to support business case analysis, process reengineering and requirement gathering activities for the NC Breast and Cervical Cancer Control Program and NC WISEWOMAN Program centralized data management system (BCWWMS). The BCWWMS solution is developed based on Salesforce platform and using agile methodology.
• Working with the NC BCCCP and WW programs to obtain a thorough knowledge of the needs of
a centralized data system and the concerns of CDC’s requests for such a system
• Conducts stakeholder analysis
• Conducts market research and analysis
• Identify and document detailed current and future state process workflows using BPM standards
• Develops Context diagrams, functional decompositions, and process workflows
• Document gap analysis and Develops the following documents: business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams
• Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix
• Build Business, stakeholder, solution and transition requirements
• Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology
• Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements
• Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required
• Perform functional, integration testing UAT support, including developing test scenarios and cases
• Support required system go-live activities
• Authors and prepares meeting minutes to be distributed to a variety of audiences
• Creating User stories and acceptance criteria and authors other Agile documents and deliverables
• Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
• Strong writing and communication skills and can build relationships with both their team members and clients
• Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
• Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
• Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
• Ability to prepare and present oral and written documents clearly and concisely
• Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards
• Experience working with customers to advise on strategies, alternatives and the implications of specific application customizations and interface designs
• Possess a high-level understanding in the areas of application programming, database and system design
• Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
• Understanding of Software Development Lifecycle (SDLC) concepts and process
• Knowledge of and experience with IT Service Management best practices and principles
• Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
• Must have experience as a business analyst on a software implementation projects and with cloud technologies
• Must have proficiency in agile, scrum, and kanban software tools
• Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups.



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