Job ID: VA-665438 (97391014)
BA/Technical Writer with video clips creation, Power BI, AP style, SharePoint, data analytics, ITIL, CObIT, Six Sigma, Lean and QA experience
Location: Chester VA (VITA)
Duration: 12 months
*local candidates strongly preferred
Telework schedule will be determined by manager. Current policy is up to 3 days a week teleworking.
Skill Required / Desired Amount of Experience Expertise Rating Move
Candidate should possess digital media skills to create video clips and podcasts highlighting compelling features of COV services Required 5 Years
ability to take compelling meeting notes during executive leadership meetings Required 5 Years
Power BI, advanced excel, PowerPoint, AP style writing skills and intermediate share point developer skills. Required 5 Years
Knowledge of data analytics processes Required 5 Years
General technical skills and knowledge of information technology to include infrastructure and applications Required 5 Years
General Knowledge of strategic planning activities and related policies and procedures for acquisition, operation and maintenance of COV IT Services Required 5 Years
Demonstrated ability to perform work in multiple functional areas ensuring that services are not compromised and customer requirements and commitments Required 5 Years
General knowledge of (ITIL), Control Objectives for Information Technology (CObIT) and/or related best practices and control frameworks is desirable Required 5 Years
General knowledge Six Sigma, Lean Six Sigma for Services, or other related process improvement methodologies or practices is desirable Desired 5 Years
Bachelor’s degree in Information Technology, Computer Science or related field is desired; however, a combination of education and exp will substitute Desired 5 Years
These positions will be cross functional and support the Customer Strategy and Investment Governance Directorate (CSIG). These positions need to be filled to close a gap in the business readiness group for organizational change management (OCM), data analytics, as well as, drafting, reviewing and QA of various communications, additionally this positon will serve as the liaison between the business readiness group, the customer account management division and the customer experience organization (tbd). These positions will also take on several internal processes such as completion of the MOU effort, serve as the poc and will coordinate ATIR and CAC meetings, and analysis of survey data as it relates to the customer experience.
VA_ERTR-665438
PB-665438