Job ID: VA-664718 (97791012)

Azure Engineer with production support, Active Directory, SIEM, CASB, CMDB, PowerShell, ServiceNow, Robotics Process Automation/RPA experience and ITSM/ITIL/Agile/Microsoft Certifications

Location: Chester VA (VITA)
Duration: 12 months
*local candidates strongly preferred
Telework schedule will be determined by manager. Current policy is up to 3 days a week teleworking.

This position needs to filled to bring a missing skillset to the Enterprise Services team. That skillset relates to the management and security of our cloud based Azure instance that is managed by VITA (vs. a supplier) and our new innovative services such as Robotics Process Automation, Data Visualization, VITA ePen, and many more to come.

SkillRequired / DesiredAmountof ExperienceExpertise RatingMove
Troubleshoot production issues impacting performance/availability/stability of our supported services/applications amongst various teams Required5Years
Experience in gathering and translating customer requirements into a solution or set of tasks in supported cloud applications Required5Years
Strong understanding of Enterprise architectures including Active Directory, SIEM, CASB, CMDB, etc.Required5Years
Programming skills in one or more scripting languages, PowerShell requiredRequired5Years
Hands-on skill with Microsoft Azure with proven experience on Azure ADRequired5Years
Develops deep understanding & know-how of the domain for the products that they work on.Required5Years
Can balance multiple priorities at one time and complete projects/project tasks in a timely mannerRequired5Years
Troubleshoot production issues impacting performance/availability/stability of our applications amongst various teamsRequired5Years
Eliciting information from multiple sources and creating requirements for a software solution that satisfies all inputs Required5Years
Experience in gathering and translating customer requirements into a solution or set of tasks in supported cloud applications Required5Years
Keeps documents and systems (for example: ServiceNow) updated with relevant information related to the project requirements and delivery statusRequired5Years
Engage with and manage third-party contractors. Required5Years
Knowledge of ServiceNow Service Catalog/Knowledge Article management Desired5Years
ITSM/ITIL/Agile Certifications Desired5Years
Microsoft Certifications like 365, Teams, AzureDesired5Years
Provide Tier 2 and 3 support for site admins in cloud applications like UI Path, Zoom, DocuSign, BOX, M365 (Office, OneDrive, SharePoint, Teams) Required5Years
Performs tenant admin, license and user management and other administrative tasks in cloud applications like UI Path, Zoom, DocuSign, BOX, M365Required5Years
Creation and development of Robotics Process Automation and Workflow Automation scripts especially in applications like uiPath or DocuSignRequired5Years
Experience with both cloud and physical infrastructure and ability to work with a multi-supplier support environment to resolve and request infrastrRequired5Years

VA_ERTR-664718.docx

Azure Engineer with production support, Active Directory, SIEM, CASB, CMDB, PowerShell, ServiceNow, Robotics Process Automation/RPA experience and ITSM/ITIL/Agile/Microsoft Certifications

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