Job ID: NC-618324 (93690123)
Telecom Technician with MS Excel, telephone/cable installation, networking and inventory/warehouse management experience
Location: Raleigh, NC (NCDIT)
Duration: 12 months
Interview:In Person only
Basic computer skills and a familiarity with MS ExcelRequired3Years
Some experience installing telephone sets.Required2Years
Some experience installing Telecom cablingRequired2Years
Familiarity with data networkingRequired3Years
Inventory and warehouse experienceRequired2Years
Ability to lift 50 poundsRequired
Ability to verbally communicate effectively with customers and technical staffRequired
MUST have a truck or van to transport materialRequired
The person in this position will be focused on supporting the deployment of Cisco telephone sets and ancillary equipment for the NC Department of Information Technology Voice Operations team.
•Receive equipment from the DIT warehouse group, inventory that equipment and add it to our inventory tracking system.
•Transport the equipment to the DIT off-site warehouse for staging.
•Stage the equipment for deployment to sites.
•Deliver equipment to customer sites and update inventory.
•Install telephone sets on customer desks and ensure that they connect to the network.
•Install ancillary equipment (routers and gateways) in telecom rooms and patch as required.
•Respond to tier 1 trouble calls both Cisco and Avaya telephone sets.
•Perform basic MACD work for both Cisco and Avaya telephone sets.
Skillsets that are required or Nice to Have:
•Basic computer skills and a familiarity with MS Excel
•Some experience installing telephone sets.
•Some experience installing Telecom cabling, patching etc
•Familiarity with data networking
•Inventory and warehouse experience
•Ability to lift 50 pounds
•Ability to verbally communicate effectively with customers and technical staff
•MUST have a truck or van to transport material