Job ID: VA-777909 (99991002)
Remote Oracle Fusion Consultant (Cloud) with GL, AP, AR, Procurement, ServiceNow, User Support experience
Location: Richmond, VA (DBHDS)
Duration: 3 Months
Position: 1 (2)
Skills:
Oracle Fusion Cloud ERP (Must be familiar with Product) Required 4 Years
ERP Functional knowledge Required 3 Years
ERP Modules General Ledger (GL) Required 3 Years
ERP Modules Accounts Payable (AP) Required 3 Years
End User Support Required 4 Years
ERP Modules Account Receivable (AR) Highly desired 3 Years
ERP Modules Procurement Highly desired 3 Years
ServiceNow Ticketing system or similar ticketing system Highly desired 3 Years
Oracle Cloud Certifications Nice to have
Description:
ABOUT THE ROLE
We are seeking an experienced ERP Applications Analyst to provide short-term contract support for our Oracle Fusion Cloud ERP implementation. This role will focus on preparing for system go-live, stabilizing operations post-go-live, and supporting end users. Oracle Fusion Cloud ERP knowledge is required.
This is NOT a systems development role. Please do not submit developers to this role!
Timeline that must be followed:
October – Pre-Go-Live Preparation
System Readiness & Validation
Assist with final end-to-end testing (GL, AP, AR, Procurement, Integrations).
Validate role assignments, workflow configurations, and segregation of duties.
Support mock cutover activities and validate data migration.
Issue Tracking & Resolution
Log, triage, and escalate issues to Implementor or Oracle SRs as needed.
Document recurring issues and help create quick reference guides for business users.
Training & Knowledge Transfer
Assist with creating/reviewing job aids for system navigation and common transactions.
Act as IT liaison for functional SMEs (helping bridge technical vs. business understanding).Beneficial to understand Oracle Fusion ERP functional processes.
Cutover Planning Support
Validate technical steps in the cutover checklist.
Confirm user provisioning and workflow approvals.
Support data reconciliation and trial runs for file transfers. Training provided for this process.
November–January – Post-Go-Live Hypercare & Stabilization
User Support & Troubleshooting
Serve as Level 2 support for tickets logged in ServiceNow (access issues, transaction errors, workflow bottlenecks).
Troubleshoot integration errors.
Escalate critical defects to Oracle SRs or Implementor.
System Monitoring & Maintenance
Monitor scheduled jobs and integrations.
Validate file transfers between various systems such as Oracle Cloud ERP. Training provided. Beneficial to have knowledge of Oracle ERP and file transfer processes.
Business Support & Adoption
Provide end-user support for Oracle ERP issues.
Develop FAQs and troubleshoot recurring “how-to” questions from users.
Identify training gaps and suggest reinforcement sessions.