Job ID: NC-759303 (910890324)
Remote/Local Salesforce Admin (Copado/certifications must) with GITHUB, Jira, Release Management, LWC, Flows, Community/Service/Gov Cloud, Ownbackup, Mulesoft experience
Location: Raleigh NC (NCDHHS-AM)
Duration: 7 Months
Skills:
Experience administering and managing (Products)Copado deployments on the Salesforce platform – with best practice and governance and change control Required 3 Years
Experience with GITHUB and Copado and Jira as a base service and change control management Required 3 Years
Knowledge of installing, configuring and upgrading Copado as an Enterprise Copado Product Solution with multiple orgs Required 3 Years
Knowledge and experience for best practice oversight and coaching Salesforce project teams on Copado and Release Management processes Required 3 Years
Experience and knowledge working with a CoE/best practice oversight team and coaching Salesforce project teams in coordination with SF Platform owner Required 5 Years
Salesforce Admin I and II certification Required 8 Years
Salesforce Platform Developer I and II and/ or Platform App Builder certification Required 8 Years
Salesforce Certified Service Cloud Consultant Certification Desired 8 Years
Copado I and II Certifications Required 8 Years
CRT Certification Desired 3 Years
Experience with Shield and Lightning (LWC) Required 5 Years
Experience with Salesforce Flows Required 5 Years
Experience using Salesforce Platform Community, Service Cloud, and Gov Cloud Desired 5 Years
Experience with Salesforce requirements, analysis, and developing and maintaining technical diagrams Required 8 Years
Experience with Ownbackup – installations and maintenance Required 5 Years
Experience with Mulesoft Desired 3 Years
Job Description:
NCDHHS ITD is seeking a Technical Specialist for a project to deploy prebuilt Salesforce package application that will be configured with minimal customization in Electronic Signature and Document Development.
DESCRIPTION OF WORK:
NCDHHS ITD is seeking a TechnicalSpecialist for a project to deploy prebuilt Salesforce package application that will be configured with minimal customization in Electronic Signature andDocument Development. The goal of the project is to implement and validate a reporting solution to replace multiple outdated Adult Services data collection systems (Adult Protective ServicesRegistry (APS-R), Disinterested Public Agent Guardian (DPAG). This reporting solution along with strategic enterprise interfaces with the Salesforce Platform for future inclusion of Division of Aging programs. Vendor onboarding has been completed. This Project is in the execution phase. This position will work with the business and vendor to ensure that the development, testing and deployment of themodules is done smoothly and responsible for ongoing maintenance.
RESPONSIBILITIES
•The experienced developer will work on both Salesforce application development, integrated development and maintenance of the application.
•Responsiblefor maintaining the document generation and electronic signature custom code
•Thisindividual will collaborate with stakeholders and other Agile team members to develop reliable, secure code from inception to completion, ensuring alignment with organizational goals
•Providesupport and troubleshooting for ongoing Salesforce issues reported by users
•Theresource will test finished incremental components and provide feedback to the vendor.
•Regularlymonitor the Salesforce environment to ensure system health, uptime, and performance
•Reviewand own the security & encryption as implemented and best practices oversight and continuous maintenance
•Responsiblefor the maintenance of MuleSoft Integrations
•MonitorAPIs and Integrations
•Assistingin performing functional and integrated testing
•Preparingand maintaining project documentation and artifacts including analysis, reports,and user documentation
•Supportingrequired system go-live activities
•AttendingProject meetings
Employee will perform other related work as required
KNOWLEDGE, SKILLS AND ABILITIES /COMPETENCIES
•Experiencebuilding and modifying complex applications on a Salesforce lightning platform
•Strongunderstanding and experience with all configuration aspects of Salesforce Including for development.
•Experiencedeveloping custom objects, workflows, validation rules, and triggers in SFDC.
•SalesforceAdministrator, Developer, Copado certifications required.
•Understandingof Software Development Life Cycle (SDLC) concepts and process
•Experiencewith Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and MicrosoftProject
•Experiencewith SharePoint end user experience, sites, libraries, lists and groups
•Musthave familiarity with agile methodology, tools, and frameworks, i.e., Scrum,Kanban
• Experience working for Federal, or State government is preferred and best practice oversight collaboration
• Experience with software implementation projects and with Cloud technologies