Job ID: TX-IT1 (93290623)
Part-Time/Onsite/Local Desktop Support Technician (12+) with Hardware/Software Troubleshooting, Networking experience
Location: Houston, TX (HCD)
Duration: 3 Months
Position: 1
Skills:
2 Required Skill in troubleshooting computer software and hardware problems; Skill in the analysis of problems and the development and implementation of solutions; Skill in the analysis of problems and the development and implementation of solutions
Description:
Diagnose and resolve technical issues with computer systems, software and hardware.
• Install, configure, and maintain computer systems, software and hardware
• Troubleshoots and resolves printing and scanning problems.
• Oversee the performance of computer systems.
• Evaluates hardware or software and recommends improvements or upgrades.
• Answers user inquiries regarding software or hardware operations to resolve problems.
• Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup.
• Conducts computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Provides technical support, addresses questions and concerns.
• Performs routine maintenance on all hardware and software.
• Reports and tracks IT related activity and issues.
• Assist with network connectivity issues and maintains network infrastructure.
• Works with outside IT managed services vendors and software companies regarding all systems.
• Perform other duties as assigned.