Job ID: MS-148905 (90091001)
Part-Time (32 hr/wk) Onsite/Local Desktop Support Engineer (15+) with MS 365, Smartsheet experience
Location: Jackson, MS (MSDMH)
Duration 12 Months
Position: 1
Required Skills/Experience
Moderate knowledge of Microsoft 365 products and Adobe Acrobat
Strong verbal and written communication skills
Ability to convey technical processes into business practices
Microsoft 365 applications Advanced Required
Business requirements gathering Intermediate Preferred
Smartsheet Beginner Preferred
Preferred/Not Required
Experience with gathering business requirements
Experience with Smartsheet
End user assistance with various software
3. Position Description and Job Skill Set
Description of the job functions the contractor will be expected to perform.
The position is responsible for working with end users across the office to understand their technology needs to improve their business processes and help them become more efficient.
• Business needs requirements gathering.
• Aligning staff with available technology tools to meet their needs.
• Workflow development for the use of technology and staff business needs.
• Conducting staff training on the various technology tools that are available to them.