Job ID: IN-795992 (910290303)
Remote/Local ServiceNow Developer (CSA/CIS/15+) with UI Builder/UIB, Flow Designer, Workspaces, Employee Center, REST/SOAP/Integration Hub and ITSM/ITAM/SPM experience
Location: Indianapolis, IN (Indiana Office of Technology – Desktop Support)
Duration: 6 Months
Skills:
Experience in a Senior/Principal role requiring deeper expertise in specific workflows Required 5 Years
Strong proficiency in ServiceNow platform architecture, including UI Builder (UIB), Flow Designer, Workspaces, and Employee Center Required 5 Years
Deep knowledge of JavaScript, XML, HTML, and CSS Required 5 Years
Ability to translate business needs into technical requirements, demonstrated through previous consulting or implementation roles Required 5 Years
Certified ServiceNow System Administrator (CSA) in relevant modules ITSM, ITAM, SPM Highly desired
Certified Implementation Specialist (CIS) in relevant modules ITSM, ITAM, SPM Highly desired
Job Description:
Responsibilities include leading client workshops, mapping business requirements to technical configurations, developing custom applications using JavaScript, and integrating with external systems.
Key Responsibilities
Solution Design & Configuration: Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes).
Development & Integration: Perform hands-on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub).
Best Practices Advisor: Guide clients toward standard platform capabilities, focusing on configuration over customization.
Documentation & Testing: Create technical design documents, test scripts, and user stories while performing unit testing and code reviews.
System Troubleshooting: Serve as an escalation point for complex technical issues, implementing solutions that improve performance.