Job ID: SC-8344 (95691015)
Onsite/Local Help Desk Analyst (A+) with MS Windows, Printer/Hardware/Laptop/Network Support, Imaging, ITSM Ticketing, Asset Management, finance/legal/judicial/accounting experience
Location: Columbia, SC (STO)
Duration: 6 Months
Weekend Work Information: System Update Testing occurs occasionally on Saturdays/Sundays – the resource may be required to help with testing 1-2 hours on varied weekends. The testing work is typically remote.
Required Skills
Minimum of two years of experience with the following:
-IT End User Support
-Microsoft Windows 10, 11
-Microsoft Office Suite
-Printer Support
-Hardware/Laptop Support
-PC Imaging/Building
Preferred Skills:
-A+ Certified
-End User Network Support
-Information Security Exposure
-On-site/In-person IT Support
-MS Teams
-Asset Management
-Help Desk Ticketing System (ITSM)
-Banking, finance, legal, judicial or accounting background is a plus
Description:
This is an IT operations and customer support position. IT customer support functions include MS Windows, MS Office, local and network printing, audio/visual connectivity in conference rooms, and office network wired and wireless connectivity. IT operations support functions include information security audit research, third party vendor coordination, asset management/inventory, imaging computers, contributing to the team’s process/procedure documentation updates. Use of a ticketing system will be required to track all work. This is a junior-to-mid level technical support role that requires a high level of professionalism in a financial/banking work environment. Candidates should have a least one year of experience in an IT support role, preferably in person in a formal government or corporate setting. Professional maturity is valued over technical skill.
SCMSP_Candidate_Cover_Sheet_Updated.docx