Job ID: FL-788962 (94991231)
Onsite/Local Compliance Officer with Versa, OnBase and Florida statutes interpretation experience
Location: Tallahassee, FL (Dept of Business and Professional Regulation – DBPR – Condominiums, Timeshares and Mobile Homes)
Duration: 3 Months
Skills:
Ability to speak and understand English Required
High school diploma Required
Excellent written and oral communication with the public Required
Ability to read and interrupt Florida State Statutes Required 1 Years
Experience working with the public in a professional work environment Required 3 Years
Experience working with the public and analyzing complaints Required 1 Years
Experience using Versa Highly desired
Experience using OnBase system Highly desired
Description:
FL-DBPR-CTMH-Compliance Officer – Assignment is for approximately 4 months
FL-DBPR-Condominiums, Timeshares and Mobile Homes – Compliance Officer – Assignment is approximately 4 months
ASSIGNMENT DURATION: Approximately 45 days
WORK ENVIRONMENT: Professional office, business casual
POSSIBLE WORK LOCATIONS (Only one candidate will be selected)
400 W. Robinson Street., Ste. N908 Orlando, FL 32801
1313 N Tampa Street., Suite 712 Tampa, FL 33602
8550 NW 33rd Street Suite 401 Doral, FL 33122
FTL#1-1400 West Commercial Blvd, Ste#185- Ft. Lauderdale
FTL#2 1525 W. Cypress, Ft. Lauderdale, FL 33309
2601 Blair Stone Road, Tallahassee, FL 32399
CANDIDATE RESPONSIBILITIES:
** Contact constituents/complainants to discuss the details of the complaints that are filed.
** Read state statute and compare complaints to analyze the issue.
** Communicating with the public, so good customer service skills are a MUST.
** Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
** Provide any resources or referrals, as appropriate.
** Send a written correspondence to the complainant once approved by the supervisor.
** Close the case out by adding the appropriate codes/activities/statues in Versa.
** Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
** Communicate verbally and in writing appropriately
** Read and interrupt Florida statutes
** Previous experience working with the public in a professional work environment
** Exceptional organizational skills
** Commit to the project timeline