Request ID:BL-10145-1 (94291111)
Night Shift Network Engineer with IP Network troubleshooting, DNS configuration, server batch scripting, storage and technical writing experience
Work Location: CLEMSON, SC
Qty:1
Duration:6 Months
Hrs/Wk:42.00
Comments:
Job Description:NIGHT SHIFT POSITION
HOURS ARE 6PM- 6AM
THIS INCLUDES WEEKENDS AND HOLIDAYS
THE POSITION SCHEDULE IS 3-DAYS ON AND THEN 3-DAYS OFF, 2-DAYS ON, AND THEN 2-DAYS OFF. THEY WILL HAVE EVERY OTHER FRIDAY, SATURDAY, SUNDAY OFF.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• IP NETWORK TROUBLESHOOTING
• DNS CONFIGURATION
• UNDERSTANDING OF MONITORING TOOLS (SPLUNK, SOLARWINDS)
• MICROSOFT OFFICE SUITE
• SERVER BATCH SCRIPTING
• TECHNICAL WRITING EXPERIENCE
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• LEADERSHIP SKILLS
• STRONG CUSTOMER SERVICE
• SELF-MANAGEMENT
• WEB PROGRAMMING
REQUIRED EDUCATION: HIGH SCHOOL DIPLOMA OR EQUIVALENT
Experience
Database PlatformsScripting Language experienceYes5IntermediateWithin 6 Months< 1 Year
Documentation/LanguageTechnical writingYes6IntermediateWithin 2 Years< 1 Year
MiscellaneousCustomer service skillsNo8Intermediate
MiscellaneousLeadership skillsNo9
Networking & DirectoriesUnderstanding of computer and network operating system fundamentals (e.g. operating systems, applications, storage, networking)Yes1IntermediateWithin 6 Months1 – 2 Years
Packaged ApplicationsMicrosoft Office SuiteYes4IntermediateWithin 2 Years1 – 2 Years
Programming LanguagesBASH SCRIPTINGYes3IntermediateWithin 6 Months< 1 Year
Web ToolsDNS – Components and ConfigurationYes2IntermediateWithin 6 Months< 1 Year
Web ToolsWeb – application programming interface (API)No7Intermediate
Additional Skills:REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• IP NETWORK TROUBLESHOOTING
• DNS CONFIGURATION
• UNDERSTANDING OF MONITORING TOOLS (SPLUNK, SOLARWINDS)
• MICROSOFT OFFICE SUITE
• SERVER BATCH SCRIPTING
• TECHNICAL WRITING EXPERIENCE
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• LEADERSHIP SKILLS
• STRONG CUSTOMER SERVICE
• SELF-MANAGEMENT
• WEB PROGRAMMING
SCOPE OF THE PROJECT:
THIS WILL BE A 6-MONTH CONTRACT WORKING AT THE CLEMSON UNIVERSITY INFORMATION TECHNOLOGY CENTER WITH THE POSSIBILITY OF EXTENDING 36-MONTHS.
DAILY DUTIES / RESPONSIBILITIES:
MONITORS, TESTS, MAINTAINS AND REPAIRS NETWORK AND INFRASTRUCTURE ELEMENTS FOR CLEMSON CCIT.
MONITORS CLEMSON NETWORK, SERVER, AND APPLICATION ELEMENTS, RESOLVE INCIDENTS AND SERVICE REQUESTS AND/OR CONSULT WITH THE SUBJECT MATTER EXPERT TEAM FOR INCIDENT RESOLUTION. APPLIES SIMPLE STATE-OF-THE-ART TECHNOLOGY TO MEET AND IMPROVE NETWORK CONTROL CENTER.
CONFIGURE NETWORK AND SYSTEM RESOURCES, AND MAINTAIN CORRESPONDING SYSTEM RECORDS AND DOCUMENTATION. PROVIDES TIER II SUPPORT AS PER SME AGREEMENTS. PERFORMS PERIODIC MAINTENANCE AND MONITORING OF COMPUTER SYSTEMS. PERFORMS PRE-CONFIGURED PORT ACTIVATIONS ON NETWORK SWITCHES.
PREPARES AND REVIEWS DOCUMENTATION FOR USE IN OPERATIONS FOR TRAINING AND KNOWLEDGE BASE. PARTICIPATES IN TRAINING AND CROSS TRAINING FOR THE TIER II. . PROVIDES CUSTOMER SERVICE FOR ALL INFORMATION AND/OR TELECOMMUNICATION NETWORK SYSTEMS SUPPORT AREAS.
MONITORS MAINFRAME, APPLICATIONS AND BATCH PROCESSING. RESPONDS TO ISSUES, ALERTS, INCIDENTS, TICKETS AND RESOLVE INCIDENTS AND SERVICE REQUESTS AND/OR CONSULT WITH THE SUBJECT MATTER EXPERT TEAM FOR INCIDENT RESOLUTION. MEETS AGREED SLA TIME REQUIREMENTS.
Remote Work Availability:0%