Request ID:BL-9978-1 (95090729)
Night Shift Network Engineer with IP Network troubleshooting, DNS configuration, server batch scripting, storage and technical writing experience
Location:ANDERSON SC/CLEMSON SC
Duration:6-36 Months Hrs/Wk:42.00
NIGHT SHIFT POSITIONHOURS ARE 6PM- 6AMTHIS INCLUDES WEEKENDS AND HOLIDAYS. THE POSITION SCHEDULE IS 3-DAYS ON AND THEN 3-DAYS OFF, 2-DAYS ON, AND THEN 2-DAYS OFF. THEY WILL HAVE EVERY OTHER FRIDAY, SATURDAY, SUNDAY OFF. (This is 100% onsite.)
SCOPE OF THE PROJECT:
THIS WILL BE A 6-MONTH CONTRACT WORKING AT THE CLEMSON UNIVERSITY INFORMATION TECHNOLOGY CENTER WITH THE POSSIBILITY OF EXTENDING 36-MONTHS.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• IP NETWORK TROUBLESHOOTING
• DNS CONFIGURATION
• UNDERSTANDING OF MONITORING TOOLS (SPLUNK, SOLARWINDS)
• MICROSOFT OFFICE SUITE
• SERVER BATCH SCRIPTING
• TECHNICAL WRITING EXPERIENCE
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• LEADERSHIP SKILLS
• STRONG CUSTOMER SERVICE
• SELF-MANAGEMENT
• WEB PROGRAMMING
Experience
Database PlatformsScripting Language experienceYes2IntermediateWithin 6 Months
Documentation/LanguageTechnical writingYes4IntermediateWithin 6 Months
MiscellaneousCustomer service skillsNo1Intermediate
Networking & DirectoriesUnderstanding of computer and network operating system fundamentals (e.g. operating systems, applications, storage, networking)Yes1IntermediateWithin 6 Months
Packaged ApplicationsMicrosoft Office SuiteNo3Intermediate
Programming LanguagesProgramming experienceNo2Intermediate
Web ToolsDNS – Components and ConfigurationYes3IntermediateWithin 6 Months
Remote Work Availability:0%
DAILY DUTIES / RESPONSIBILITIES:
MONITORS, TESTS, MAINTAINS AND REPAIRS NETWORK AND INFRASTRUCTURE ELEMENTS FOR CLEMSON CCIT.
MONITORS CLEMSON NETWORK, SERVER, AND APPLICATION ELEMENTS, RESOLVE INCIDENTS AND SERVICE REQUESTS AND/OR CONSULT WITH THE SUBJECT MATTER EXPERT TEAM FOR INCIDENT RESOLUTION. APPLIES SIMPLE STATE-OF-THE-ART TECHNOLOGY TO MEET AND IMPROVE NETWORK CONTROL CENTER.
CONFIGURE NETWORK AND SYSTEM RESOURCES, AND MAINTAIN CORRESPONDING SYSTEM RECORDS AND DOCUMENTATION. PROVIDES TIER II SUPPORT AS PER SME AGREEMENTS. PERFORMS PERIODIC MAINTENANCE AND MONITORING OF COMPUTER SYSTEMS. PERFORMS PRE-CONFIGURED PORT ACTIVATIONS ON NETWORK SWITCHES.
PREPARES AND REVIEWS DOCUMENTATION FOR USE IN OPERATIONS FOR TRAINING AND KNOWLEDGE BASE. PARTICIPATES IN TRAINING AND CROSS TRAINING FOR THE TIER II. . PROVIDES CUSTOMER SERVICE FOR ALL INFORMATION AND/OR TELECOMMUNICATION NETWORK SYSTEMS SUPPORT AREAS.
MONITORS MAINFRAME, APPLICATIONS AND BATCH PROCESSING. RESPONDS TO ISSUES, ALERTS, INCIDENTS, TICKETS AND RESOLVE INCIDENTS AND SERVICE REQUESTS AND/OR CONSULT WITH THE SUBJECT MATTER EXPERT TEAM FOR INCIDENT RESOLUTION. MEETS AGREED SLA TIME REQUIREMENTS.