Job ID: NC-638274 (97091115)
NC FAST Training Lead with PM, Adobe Creative Suite, Camtasia, Northwoods, Compass, Superizzi, Content Development, curriculum development and agile experience
Location: Raleigh, NC (NCDHHS)
Duration: 12 months
Interview: Webcam Interview Only
Positions: 1(1/2)
Skills:
Demonstrated ability able to work with minimal supervision at detailed levels while taking account of interdependencies at higher levels Required 5 Years
Experience with task analysis in preparation to drive the change management process Required 5 Years
Strong project and program management skills from initiation through delivery Required 5 Years
Experience with strategic planning within the public sector environment Highly desired 5 Years
Excellent written and verbal communication skills, including experience developing and delivering presentations. Required 5 Years
Demonstrated ability to navigate complex organizational structures to accomplish goals Required 5 Years
Ability to effectively manage in an environment with frequent changes in timeline and strategy Required 5 Years
Must have strong interpersonal skills to effectively interact with internal partners and virtual team members Required 5 Years
Experience and proficiency with Microsoft Office products (Word, PowerPoint, Excel) Required 5 Years
Experience and proficiency with Adobe Creative Suite and Camtasia Required 3 Years
Experience with document management systems that may include Northwoods, Compass and Superizzi Required 3 Years
Experience in Medical Assistance Training/Content Development. Required 1 Years
Experience in leading a Department of Social Services Training program. Required 2 Years
Experience with the NC FAST Child Welfare module Required 2 Years
Experience with using the NC FAST system. Required 3 Years
Experience with stakeholder engagement, curriculum development, post-go live support, and Agile development. Required 2 Years
The NC Department of Health and Human Services seeks contract resources to assist with development and execution of training modules to support the implementation of NC Families Accessing Services through Technology (NC FAST).
This resource will work with cross-functional and cross-organization teams to perform needs analysis, develop and execute plans for change management, training, pre-conversion or federation preparation and reports, and post-conversion onsite staff assistance in county departments of social services. Responsibilities include establishing and maintaining timelines for implementation rollout groups, developing a thorough understanding of requirements and expectations in order to drive the change management process, clearly communicating status throughout all phases of preparation, readiness, training, deployment and support; and identifying risks and opportunities across the organization.