RF02299 (92791002)
Mortgage Processors with loan processing/financial services, loan processing/underwriting/closing, MS Office experience and NMLS-MLO certification (not mandatory)
Location: Maitland, Jacksonville, Boca Raton, FL.
Duration: 12+ months
Positions: 50
(Must have 2+ years processing experience in the past 2 years).
Requirements:
• 2+ years of current experience in Financial Services with Loan Processing experience preferred
• Knowledge of processing, underwriting and closing procedures
• Excellent customer service and communication skills
• Detail oriented and excellent organizational skills
• Able to prioritize multiple competing tasks and manage time effective in a fast paced environment
• Problem-solver with strong analytical skills
• Adheres to directives, procedures and standards
• Ability to work in a paperless environment
• Computer proficiency including Microsoft Office Product Suite
• Candidates must be available to work outside of normal business hours when necessary
• Ability to obtain NMLS-MLO Licenses preferred
Position Overview:
The Mortgage Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.
Essential Job Functions:
• Manage an assigned pipeline of 35-50 plus loans on a daily and weekly basis
• Process loans from application to closing including but not limited to:
o Collecting and analyzing documents to submit to Underwriting for final approval
o Communicating expectations, requirements and program details though established communication standards
o Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
o Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
o Verify conditions of approval which may include customer income/assets documentation, resolves routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances
• Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
• Ensure customer service surveys maintain the rating level designated by management
• Communicate with all parties involved in the transaction to keep them informed of file status
• Review and analyze all necessary documentation, including borrower docs and third-party docs
• Interpret policies while analyzing applicant information, property and documentation
• Calculate borrower income for all employment types
• Comprehensive understanding of credit underwriting guidelines
• Must be flexible and able to work in a fast paced, potentially stressful environment
• As 100% of the work opportunities are onsite, in person attendance is required