Job ID: NC-652459 (93690721)
Medicaid Helpdesk Analyst with capitation payments, Managed Care, requirements gathering, claims, MS Office/Project, incident management, troubleshooting experience
Location: Raleigh NC (DHB)
Duration: 12 months
Positions: 1 (1/2)
Skill Required / Desired Amount of Experience
Experience working with Medicaid (preferred candidate will also have Medicaid Managed Care experience) Required
Experience with gathering requirements Required
Experience working with Capitation payments Required
Experience working with Medicaid claims Required
MS Excel or experience with the MS product suite (Word/Excel/MS Project, etc.) Required
Position Overview:
This position will serve as a member of the Business Technology Relationship Management team. The unit is responsible for managing relationship between the DHB program/functional areas and the Technology that supports the business and supports all of the division.
Job Specific Responsibilities
Providing capitation analysis services for DHB including incident monitoring, problem ticket, incident creation, and troubleshooting.
Research
Defect Resolution
Requesting System Enhancements
Create and maintain dashboards for monthly payment monitoring
Provide end to end testing support for Local Management Entities/Managed Care Organizations (LME/MCOs), Program for All Inclusive Care for the Elderly (PACE), and Prepaid Health Plans (PHPs).
Preferred Knowledge, Skills, and Abilities:
Experience working with Medicaid (preferred candidate will also have Medicaid Managed Care experience)
Experience with gathering requirements
Experience working with Capitation payments
Experience working with Medicaid claims
MS Excel or experience with the MS product suite (Word/Excel/MS Project, etc.)
NW-652459
RTR-652459