Job Id: VA-616374 (96890103)
ITSM Developer/Admin with ServiceNow/Ivanti/Landesk/SysAid, workflow, .Net/Java, JavaScript, Boo and VBScript experience
Location – Richmond, VA 23219 (VDOT)
Duration: 12+ months
Interview – Either Phone or In Person
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Knowledge and experience in any IT Service Management solutionsRequired4Years
Building objects, developing windows and views using Ivanti service desk suite or ServiceNow or similar service management technologies.Required2Years
Setting up workflows, configuration changes, and developing service desk reports using Ivanti service desk suite or similar ITSM technologiesRequired2Years
Software Development experience in .Net or JavaHighly desired4Years
Experience in Service Management Solutions like Ivanti(formerly LANDESK), ServiceNow, SysAidDesired2Years
Experience in using scripting languages like JavaScript, Boo, VBScriptDesired2Years.
*local candidates strongly preferred
*Manager MAY choose to conduct initial phone interviews for some out-of-state candidates (it is up to agency discretion) but a second onsite interview is required, NO Skype, NO exceptions.
VDOT is looking for Ivanti(formerly LANDESK) developer/administrator who is responsible for development, configuration and administration of VDOT’s IVANTI Service Management Suite.
The developer/admin is responsible for working with stakeholders to identify and implement system enhancements to the Service Desk module to streamline ITIL process workflows for an existing Enterprise Service Desk.
The responsibilities include building objects, views, and processes based on the analysis. The successful candidate will have:
Overall 8 years of IT Experience
2-3 years of experience in using Ivanti IT Service Management solutions(i.e Service Desk, Knowledge Management, Asset Management, Product Catalog, Self-Service) or similar technologies like ServiceNow.
2 years of experience in setting up workflows, building objects, configuration changes, and developing service desk reports using Ivanti service desk suite or ServiceNow or similar service management technologies.
4-5 years of Software Development experience in .Net or Java is desired.