Job ID: TX:537400947R (97390714)
Onsite/local Govt Technical Writer with BA, PM, visualization tools, Public Administration and healthcare experience
Location: Austin, TX(HHSC)
Duration: 1 Months
Skills:
4 Required Business analysis, process planning, and agency policy
4 Required Project Management practices, principles, and processes
4 Required Knowledge of computer systems, data systems, processes, and visualization tools;
4 Preferred Develop and evaluate policies, standards and procedures
4 Preferred Experience with Public Administration
4 Preferred Organizing and presenting complex information to a variety of audiences verbally and in writing
Job Description:
Texas Health and Human Services Commission requires the services of 1 Technical Writer 2, hereafter referred to as Candidate(s), who meets the general qualifications of Technical Writer 2, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission.
All work products resulting from the project shall be considered “works made for hire” and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the user’s view of applications and/or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.
Additional job details and special considerations
Performs highly advanced (senior-level) technical writing under the director of the Section Director. Coordinates the review, evaluation, composition, organization, and editing of technical documents, materials, and reports. Participates in business analysis, process planning, and agency policy and procedure development and implementation. Coordinates projects and teams’ activities to achieve Section goals and objectives. Studies and analyzes operations and issues and prepares reports of findings and recommendations in the different points of service. Prepares and assists in the preparation of administrative reports, studies, and specialized technical projects. Provides consultative services and technical assistance to plan, implement, and monitor effective programs and services. Works with program staff in determining trends and resolving technical issues. Reviews and evaluates information on service delivery system methods, outputs, and activities to identify gaps in resources and recommend improvements. Develops procedures and workflows. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.
Knowledge of business and management principles involved in business evaluation, strategic planning, resource allocation, leadership techniques, coordination of people and resources, and of project management principles and practices; computer systems and data systems, processes, and visualization tools; public administration and management techniques; program planning and implementation; Project Management practices, principles, and processes; Software Development Life Cycle (SDLC) methodologies.
Skill in business, program, and system analysis; developing goals, objectives, and procedures to monitor and evaluate progress; writing analyses, documentation and reports; organizing and presenting complex information to a variety of audiences verbally and in writing; identifying problems, evaluating alternatives, and negotiating and implementing solutions; translating complex technical information verbally and in writing for non-technical audiences.
Ability to maintain excellent working relationships with all stakeholders to deliver multiple interdependent initiatives that span various stakeholders; devise effective solutions to administrative and fiscal barriers and problems; concise, accurate reports; develop and evaluate policies and procedures; write and revise standards and procedures; assess and manage priorities; communicate clearly, concisely, and effectively; work in a team-approach collaborative environment; apply a critical and analytical approach to problem-solving; gather, assemble, and analyze facts; plan, organize, schedule, and monitor completion of assigned projects; work independently and to deliver results in an environment of broad, consultative management.