Job ID: IN-779537 (94591029)
Hybrid/Local Project Coordinator/PM with MS Project/ServiceNow SPM/SharePoint, IT infrastructure and government experience
Location: Indianapolis, IN (Indiana Office of Technology – CTO)
Duration: 8 Months
Skills:
Bachelor’s degree in Information Technology, Business Administration, Project Management, or a related field Required
Proven experience as a Project Coordinator or customer-service oriented role within IT, or similar role in IT project management. Required 5 Years
Proficiency in project management tools (e.g., Microsoft Project, ServiceNow, SharePoint, or similar software). Required 5 Years
Proven ability to manage multiple projects simultaneously with competing priorities. Required 5 Years
Microsoft Office experience (Outlook, Teams, Excel etc.) Required 5 Years
Strong organizational skills and attention to detail, with an ability to keep multiple efforts moving simultaneously. Required 5 Years
Excellent written and verbal communication skills, with an ability to translate technical updates into clear and professional language. Required 5 Years
Comfortable asking questions, following up, and engaging with cross-functional teams to maintain project momentum Required 5 Years
A positive, proactive approach to teamwork and customer service Required
Experience in public sector or state government IT projects. Highly desired
Experience working in a PMO environment with exposure to standardization practices. Highly desired
Familiarity with ServiceNow Strategic Portfolio Management (SPM) or similar tools. Highly desired
Knowledge of IT infrastructure and software lifecycle management. Highly desired
Advanced problem-solving and decision-making skills. Highly desired
Understanding of change management principles and communication strategies. Highly desired
Description:
The Indiana Office of Technology (IOT) is seeking a highly organized, proactive, relationship-focused and detail-oriented IT Project Coordinator to support the Enterprise Project Management Office (PMO).
This role is ideal for someone who thrives on communication, enjoys connecting people and information, and takes pride in helping projects move forward smoothly.
As an IT Project Coordinator, you’ll serve as a key point of contact between IOT, agency partners, vendors, and internal teams—ensuring clear communication, timely follow-up, and consistent progress across multiple technology initiatives. You’ll play a central role in keeping everyone aligned, informed, and confident in next steps.
Key Responsibilities
Serve as a liaison between IOT and agency partners, ensuring consistent communication and a positive customer experience throughout the project lifecycle.
Coordinate project activities across teams—scheduling meetings, tracking tasks, following up on action items, and helping teams stay organized and on schedule.
Monitor progress and timelines, ensuring milestones are met and any potential roadblocks are identified early and communicated effectively.
Support documentation and reporting, helping maintain accurate project records, updates, and dashboards
Promote consistency and collaboration by using standardized project management tools and templates within the PMO framework
Contribute to process improvement, sharing feedback and ideas that enhance efficiency, communication, and overall project delivery
Partner with agencies to manage IOT activities associated with projects with a varying level of complexity.
Will primarily work with an external project manager (vendor or agency-side) to discuss project timelines and schedules, ensuring that milestones are met and deliverables are completed on time.
Facilitate communication among project stakeholders, including IOT team members, vendors, and agency representatives.