Job ID: FL-TOR 0006-2023/2024 (93090624)
Hybrid/Local Desktop Engineer (CJIS/CompTIA A+/CompTIA Network+ certification must) with N+, MS Suite, TCP/IP, switches, routers, wireless and Active Directory experience
Location: Jacksonville, FL
Duration: 6 Months
Scope of Work:
– This position reports to the Operations / Support Manager and will be performing Level 2
SD and Desktop technical support, along with operations monitoring.
Specific Requirements:
– Associate’s degree, or 2 additional years equivalent experience.
– 2+ years / Related experience / supporting current windows desktop technologies, local
area networks, and some exposure to Microsoft server. Four years of education and/or
experience in information technology as described in the primary duties and
responsibilities section, which includes a minimum of two of those four years of practical
hands-on experience.
– Requires periodic work during evening/weekend hours to provide support and project
implementation.
– The Computing Technology Industry Association (CompTIA) A+ or CompTIA Network+
certifications are required.
– Must pass the Criminal Justice Information Services (CJIS) background screening
performed by the Jacksonville Sheriff’s Office
– A valid driver & license is required and must be maintained during employment
Job Specifications:
– All current Microsoft Desktop Operating Systems (Latest current OS)
– Proficiency with Microsoft Office Suite
– Exposure to Microsoft Windows Server (Latest current OS)
– Active Directory Account Management, Group Policy within the Windows Desktop
– Solid understanding of TCP/IP network fundamentals and related equipment
(switches, routers, wireless etc.)
– Experience with multi-user remote access technologies preferred, but not required.
– A+ and N+
– Audio and Visual experience a plus
– Flexibility to accommodate after-hours and weekend client and team member needs
– Strong communication skills both verbal and written
– Excellent customer service skills
– Ability to research, analyze, identify viable options, draw sound conclusions, present
findings, and make thoughtful recommendations considering overall risk and short-
term and long- term impact
– Excellent written and verbal communication skills required.
– Must be able to obtain CJIS certification.
– Valid Florida Driver’s License.
F-Resume-Self-Certification-Form.docx