Job ID: MS-92160 (94590914)3P
Helpdesk support Technician with Active Directory, Hardware Implementation/Deployment, desktoplaptop repair, troubleshooting, and software installation experience
Location: Jackson MS (MDEK12)
Duration: 12 months.
Onsite only
3 references are required.
Required:
Experience working in a help desk environment 3
Experienced with providing support for O365 Applications 3
Experience providing remote assistance using various platforms 3
Experience in desktoplaptop repair, troubleshooting, and software installation 3
Hardware Implementation and Deployment 3
Active Directory Management 3
Selected candidate’s role will focus on providing all levels of support to our customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in DesktopLaptop repair and troubleshooting, software installation, hardware implementation and active directory administration. Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for O365 Applications. Must be good at organizing, prioritizing, and planning. Candidate must be able to update and maintain Help Desk records in accordance with established support procedures. Candidate must also have excellent communication skills.
92160_skill set (1)
E-RTR-ms (1)