Job Id: NC-580391 (93091101)
Helpdesk Analyst With Windows, active directory and troubleshooting Experience
Location: 313 Chapanoke Road Raleigh, NC 27603 (NCDWS)
Duration: 12 Months
Agency Interview Type: In Person Only
Skill Required / Desired Amount of Experience
Active Directory Required 1 Years
Experience supporting Windows Required 1 Years
Troubleshooting hardware, software, and systems Required 1 Years
Typical Experience: 12-36 months
Sample Role Types: Desktop Support Analyst, Help Desk Support Analyst
Expected Skills: Able to work successfully with guidance; cannot provide leadership to others; able to manage simple to medium complexity work efforts.
Description (including, but not limited to):
1. Technical assistance, support, and advice to end users for hardware, software, and systems
2. Hands-on technical and functional assistance to business and technical users
3. Remote technical and functional assistance to business and technical users
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