Job ID: NC-564483 (93290608)
Desktop Support Technician with Intel/AMD systems, Office/O365, PC swapping, LAN printing/scanning and Windows experience
Location: 3700 Wake Forest Rd, Raleigh, NC (NCDIT)
Duration: 12 months
Interview: In-person ONLY
SkillRequired / DesiredAmountof Experience
Must possess strong customer service skills and the ability to communicate to both technical and non-technical personnelRequired3Years
Needs moderate knowledge and demonstrable skills with Intel/AMD-based computing equipmentRequired3Years
Needs moderate knowledge and demonstrable skills with Microsoft Office, and O365Required3Years
Require experience in PC swap outsRequired3Years
Strong organizational skills requiredRequired3Years
Knowledge and demonstrable skills with LAN-attached printing/scanning devicesRequired3Years
Knowledge and demonstrable skills with Windows OSRequired3Years
This is a temporary staff position required to assist in completing 2400 PC refreshes in the next 1.5 years. We have many PCs to replace due to the XP Remediation project that was completed 4 years ago where we had to refresh managed desktops to WIN 7 to be compliant with Microsoft.