Job ID: NC-663402 (96990927)
Desktop Support Engineer with INTUNE, Tanium, McAfee Encryption, endpoint security, CrowdStrike, Windows Defender, Active Directory, DNS, File/Print Services, Powershell, Bomgar, WSUS, MDT and Amazon Workspace experience
Location: Raleigh NC (NCDES)
Duration: 12 months
Interview: Either Webcam Interview or In Person
Positions: 1 (1/2)
Skill Required / Desired Amount of Experience:
Ability to relay technical information to both technical and nontechnical personnelRequired
Strong written/verbal communication skills, critical thinking, problem solving and troubleshooting skillsRequired
Must possess excellent script writing abilityRequired
Knowledge of INTUNE and Tanium for reporting and pushing updates to end usersRequired
Must possess excellent time management skillsRequired
Must possess strong customer relations skills.Required
Lift / move 30 lbs.Required
Experience with McAfee Encryption and Antivirus SoftwareRequired
Expert level experience with endpoint securityRequired5Years
CrowdStrike Endpoint ProtectionRequired
Windows DefenderRequired
Ability to work in flexible environment based on customer scheduling requirementsRequired
Microsoft – Windows Server Systems and their component roles (AD, DNS, File/Print Services)Required3Years
Microsoft – Active Directory (AD)Required3Years
Microsoft – Visual Studio Code and Powershell experienceRequired3Years
Bomgar Remote SupportRequired3Years
Amazon WorkspaceRequired3Years
Troubleshooting basic application issues such as Office and other third-party softwareRequired3Years
Expert level experience with Microsoft WSUS, Deplotment Toolkit (MDT), ScriptingRequired3Years
Microsoft – Windows 10 Desktop Operating SystemRequired3Years
***The candidate will be expected to work onsite from the beginning of the engagement.
Division of Employment Security (DES), User Support Group is looking for an experienced Support Specialist to enhance security patching capabilities, maintain MDT server and agency desktop images, migration of desktops to a new Active Directory Domain, setup of WSUS (Windows Server Update Services) and very familiar with all aspects of Amazon WorkSpace creation, manipulation of images and creating new images. Expert in ability to create and manipulate existing Scripts to automate various aspects of desktop support. The primary function of this position will be to manipulate and create scripts and help in setting up the WSUS updating all DES devices with current software and OS Updates, and keep Amazon Workspace updated and running efficiently. The Support Specialist / WSUS and Amazon Workspace Technician must possess knowledge of various Microsoft solutions, LAN/WAN administration and overall systems administration. The ideal candidate would be a professional, detail oriented and self-motivated individual who excels at completing tasks successfully and efficiently. Project length 1 year.