Job ID: NC-608075 (96191006)
Business Analyst with training material development, SharePoint, Content Management, Visio, BPR and PM experience
Location: Raleigh NC (NCDOT)
Duration: 8 months
Interview: In-person or webcam
Positions: 1 (1/2)
• Business process analysis, requirements development, training material development and documentationRequired7Years
• Working knowledge of Microsoft SharePointRequired3Years
• Strong analytical and conceptual skillsRequired7Years
• Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business usersRequired7Years
• Excellent organizational and presentation skillsRequired7Years
• Working knowledge of Content Management process and industry best practicesRequired3Years
• Microsoft Suite experience (e.g, Word, Excel, PowerPoint, Visio)Required7Years
• Proven experience analyzing program requirements made up of multiple projectsRequired7Years
• Proven experience evaluating business processes and re-engineeringRequired7Years
• Proven experience developing and delivering business process trainingRequired7Years
• Proven experience writing clear and concise technical and user documentationRequired7Years
• Working knowledge of application development life cycleRequired3Years
• Experience with MicroSoft SharePoint as a designerHighly desired3Years
• Project management experienceDesired3Years
The North Carolina Department of Information Technology (NCDIT) – Transportation is seeking an Expert Level Business Analyst contractor for an approximately 12 month engagement for the Department’s DMV systems. The Business Analyst will be responsible for development of business requirements, and for the development and delivery of business process and IT application training materials. This individual will be knowledgeable in all aspects of business analysis and have a basic understanding of project management and the system development life cycle. This individual must have proven contributor level experience with Microsoft SharePoint. The Business Analyst will work closely with NCDIT’s IT Manager in assisting with solution documentation and project management tools to meet State IT requirements.
• Analyze, define, and document requirements for data, workflow and business processes
• Document the program and project deliverables as assigned
• Coordinate with clients to re-engineer business processes
• Design SharePoint and web based content management deliverables as required to support the re-engineered business processes
• Develop and deliver training materials for changed business processes and IT applications
• Provide limited support for new processes during implementation
• Analyze and estimate feasibility and compatibility with other programs and projects
• Provide coordination and leadership for other project team members as needed
• Consult with clients to prototype, refine, test, and debug applications and processes to meet needs
• Provide quality control for program and project deliverables
• Provide operational support for clients and the IT applications that support their business processes
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