Job ID: IN-8914-1 (97290827)
Business Analyst with Technical Writer, MAP and Documentation experience
Location: Columbia, SC
Duration: 9+ months
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
•MASTERY OF THE ENGLISH LANGUAGE IN WRITTEN FORM
•THOROUGH UNDERSTANDING OF BUSINESS PROCESS ANALYSIS TECHNIQUES AND METHODS
•STRONG PROFESSIONAL WRITING AND PRESENTATION SKILLS
•EXCELLENT COMMUNICATION SKILLS
•EXCELLENT PROBLEM-SOLVING ABILITYPREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
•SIMULTANEOUSLY MANAGE MULTIPLE ASSIGNMENTS
•STRONG SCHEDULE MANAGEMENT AND RESOURCE PLANNING SKILLS
•ABILITY TO WORK AT A HIGH-VOLUME AND FAST PACE
•STRONG COLLABORATOR AND STRONG ABILITY TO MEET DEADLINES
•ABILITY TO IDENTIFY, MAP, AND RE-ENGINEER BUSINESS PROCESSES
REQUIRED EDUCATION/CERTIFICATIONS:
H.S. GRADUATE OR EQUIVALENT
MINIMUM 3 YEARS OF EXPERIENCE IN BUSINESS PROCESS ANALYSIS AND/OR TECHNICAL WRITING
PREFERRED EDUCATION/CERTIFICATIONS:
UNIVERSITY DEGREE IN ENGLISH, BUSINESS OR RELATED SUBJECT
SCOPE OF THE PROJECT:
OTIS IS SEEKING AN EXPERIENCED BUSINESS ANALYST – TECHNICAL WRITER TO WORK DIRECTLY WITH THE OTIS LEADERSHIP TEAM TO ENSURE THE SUCCESSFUL DEVELOPMENT OF BUSINESS AND PROCESS DOCUMENTATION THAT DIRECTLY SUPPORTS THE SUCCESS OF THE STATE’S ENTERPRISE SERVICES AND TECHNOLOGIES.
WE ARE LOOKING FOR CANDIDATES WHO ARE HIGHLY ORGANIZED, CAN WORK INDEPENDENTLY IN A FAST-PACED ENVIRONMENT AND PRODUCE MULTIPLE QUALITY DELIVERABLES WITH VARYING DEADLINES. CANDIDATES SHOULD BE SELF-STARTERS AND CREATIVE PROBLEM SOLVERS AND HAVE THE FLEXIBILITY TO LEARN NEW PRODUCTS AND TECHNOLOGIES QUICKLY.
DAILY DUTIES / RESPONSIBILITIES:
ESSENTIAL RESPONSIBILITIES:
–WORK ALONGSIDE APPROPRIATE STAFF, TEAMS, STAKEHOLDERS AND OTHER POINTS OF CONTACT (POCS) AS REQUIRED, TO UNDERSTAND THE GOALS AND OBJECTIVES OF COMPLEX INFORMATION SYSTEMS, WITH EXPANSIVE TECHNICAL REQUIREMENTS, IN ORDER TO LEAD IN THE CREATION OF DOCUMENT AND ARTIFACT DELIVERABLES SUPPORTING OTIS EFFORTS AND INITIATIVES;
–PARTICIPATE IN DESIGN LEVEL DISCUSSIONS TO PROVIDE RECOMMENDATIONS ON DOCUMENT AND ARTIFACT DELIVERABLES BASED UPON ANALYSIS ADMINISTRATIVE, TECHNICAL AND MANAGEMENT ASPECTS OF INFORMATION SYSTEMS AND ASSOCIATED SERVICES; –WORK WITH TECHNICAL STAFF AND BUSINESS STAKEHOLDERS TO CREATE DELIVERABLES AND ARTIFACTS THAT ARE INTENDED FOR AUDIENCES OF VARYING LEVELS OF TECHNICAL KNOWLEDGE; –ORGANIZE AND WRITE SUPPORTIVE DOCUMENTS AS NEEDED; — SELECT PHOTOGRAPHS, DRAWINGS, DIAGRAMS, AND CHARTS THAT INCREASE USERS’ UNDERSTANDING; –REVISE DOCUMENTS AS CHANGES OR MODIFICATIONS TO INFORMATION SYSTEMS AND SERVICES OCCUR; –ORGANIZE AND MAINTAIN A DOCUMENT REPOSITORY OF ALL DOCUMENTS AND ARTIFACTS.
EXPERIENCE :
AdministrativeDocument ManagementYes1ExpertCurrently Using4 – 6 Years
AdministrativeProblem Solving SkillsYes1ExpertCurrently Using4 – 6 Years
AdministrativeTechnical WritingYes1ExpertWithin 6 Months4 – 6 Years
AdministrativeVerbal Communication SkillsYes1ExpertCurrently Using4 – 6 Years
AdministrativeWritten Communication SkillsYes1ExpertCurrently Using4 – 6 Years
MiscellaneousAbility to analyze and document, business and system processes using various methods and tools.Yes1ExpertWithin 1 Year4 – 6 Years
MiscellaneousAbility to deal effectively with the needs of technical peers, technical and user management, users, vendors, and staff members, and to communicate clearly and effectively in spoken and written formYes1ExpertCurrently Using4 – 6 Years
MiscellaneousABILITY TO DEVELOP, COMMUNICATE AND PRESENT PROJECT DOCUMENTATION AND REPORTSYes1ExpertCurrently Using4 – 6 Years