Request ID:BL-9499-1 (97590826)
Business Analyst with SAP, Adobe Experience Manager (AEM), SharePoint, OnBase and GenTax experience
Location:Columbia SC
Duration:12+ Months Hrs/Wk:40.00
SKILLS REQUIRED:
– Must have initiative, drive and be a self-starter.
– Experience with SAP SCEIS functions and processes.
– Experience with MSOffice Suite especially EXCEL and WORD.
– Experience with SharePoint
– Experience with process improvements and establishing tracking and performance metrics
– Ability to communicate clearly and concisely, both orally and in writing.
– Ability to establish and maintain good working relationships with business users, management, IT staff, vendors, and peers.
– Strong organizational, multi-tasking, and time-management skills.
– Ability to complete assignments on time.
– Ability to prioritize tasks.
– Strongly preferred – Experience with GenTax Software.
Experience
Database PlatformsSharepoint 2010Yes3EntryCurrently Using2 – 4 Years
ERPSCEISYes1AdvancedCurrently Using6 + Years
Operating Systems/APIsAdobe Expereience ManagerYes4EntryCurrently Using1 – 2 Years
Packaged ApplicationsMicrosoft Office SuiteYes2IntermediateCurrently Using4 – 6 Years
Additional Skills:
– Must have initiative, drive and be a self-starter.
– Experience with SAP SCEIS functions and processes.
– Experience with MSOffice Suite especially EXCEL and WORD.
– Experience with SharePoint
– Experience with process improvements and establishing tracking and performance metrics
– Ability to communicate clearly and concisely, both orally and in writing.
– Ability to establish and maintain good working relationships with business users, management, IT staff, vendors, and peers.
– Strong organizational, multi-tasking, and time-management skills.
– Ability to complete assignments on time.
– Ability to prioritize tasks.
– Strongly Preferred
– Experience with GenTax Software.
– Work closely with Deputy Director and Division Administrators in one-time requests for data and other information with time sensitivity, various administrative tasks and providing advice as relevant to daily activities with the Taxpayer and Business Services Division.
– Work closely with Security and Technology Services staff.
– Analyzes and evaluates existing policies, programs, plans, systems, operations, procedures, and documents to develop improvements in efficiency, effectiveness, and productivity.
– Develop test scenarios and execute for correctness.
– Effectively interact and communicate with peer to Director-level professionals.
– Provide feedback to team regarding business requirements, enhancements and new features.
– Ability to ask pertinent questions of others.
– Proactively seek to identify, communicate and implement process related improvements.
– Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
– Collaborate extensively with peers and management to resolve issues while actively contributing to a growing knowledge that improves the effectiveness of our team and our processes.
– Prioritize issues and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the issue and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
– Good customer skills, be attentive to detail, and responsive to customer tickets.
– Troubleshoot and recommend options.
– Develop workaround solutions as appropriate.
– Act as a liaison to the technical teams and business units.
– Escalate complex problems to other groups, TBS Management, or IT Help Desk.
– Using test scenarios, test system to ensure the desired result is achieved.
– Adhere to corporate information security guidelines and promote information security among coworkers
– Mentor and lead junior staff members.
– Performs other duties and special projects as assigned.
• A Bachelor’s degree and two (2) years of business management experience; or an Associate’s degree and four (4) years of business management experience; or a High School diploma and six (6) years of business management experience.
Remote Work Availability:25%
Job Description:
This specific Statement of Work is for an individual that demonstrates an expert knowledge in Business Analyst practices. Under limited supervision, contractor will identify business requirements, problems/issues and make recommendations using Adobe Enterprise Management (AEM) and OnBase to automate HR related processes and to move to a paperless process. The individual should also demonstrate expert knowledge in an enterprise software such as SAP (e.g. with emphasis on Enterprise Implementation System.
Individual will also work with the four areas of TBS in special projects using our integrated tax system, SharePoint and the Microsoft Office Suite. Again, the individual will perform a liaison function between the business side and the technical side. The Business Analyst must be able to function easily on every level of the agency.
We will look to this individual to document recommendations on improvements, including expected benefits and savings. This individual will need to work with various application and agency teams to understand data requirements for each area of the organization. Design documentation will need to be produced documenting support procedures, guidelines and checklists.
DAILY DUTIES / RESPONSIBILITIES:
– Work closely with Deputy Director and Division Administrators in one-time requests for data and other information with time sensitivity, various administrative tasks and providing advice as relevant to daily activities with the Taxpayer and Business Services Division.
– Work closely with Security and Technology Services staff.
– Analyzes and evaluates existing policies, programs, plans, systems, operations, procedures, and documents to develop improvements in efficiency, effectiveness, and productivity.
– Develop test scenarios and execute for correctness.
– Effectively interact and communicate with peer to Director-level professionals.
– Provide feedback to team regarding business requirements, enhancements and new features.
– Ability to ask pertinent questions of others.
– Proactively seek to identify, communicate and implement process related improvements.
– Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
– Collaborate extensively with peers and management to resolve issues while actively contributing to a growing knowledge that improves the effectiveness of our team and our processes.
– Prioritize issues and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the issue and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
– Good customer skills, be attentive to detail, and responsive to customer tickets.
– Troubleshoot and recommend options.
– Develop workaround solutions as appropriate.
– Act as a liaison to the technical teams and business units.
– Escalate complex problems to other groups, TBS Management, or IT Help Desk.
– Using test scenarios, test system to ensure the desired result is achieved.
– Adhere to corporate information security guidelines and promote information security among coworkers
– Mentor and lead junior staff members.
– Performs other duties and special projects as assigned.
REQUIRED EDUCATION/CERTIFICATIONS:
• A Bachelor’s degree and two (2) years of business management experience; or an Associate’s degree and four (4) years of business management experience; or a High School diploma and six (6) years of business management experience.