Job ID: MN-MNSITE-3655 (90090212)
Hybrid/Local Govt BA/QA (IIBA/15+) with SaaS, Power BI, Miro/Mural/MS Whiteboard, HRIS/PeopleSoft Financials, budgeting/procurement/HR/finance, change/database management,
process mapping/data analysis/metrics reporting, SQL, waterfall/agile experience
Location: St. Paul, MN (Met Council)
Duration: 7 Months
Desired Skills
• Experience with large, complex SaaS vendor implementations
• Experience with large transit initiatives
• Experience with large transformation initiatives
• Exceptional soft skills and emotional intelligence to navigate at multiple levels across the organization
• IIBA Certification
• Experience creating and maintaining dashboards in Power BI to support reporting and analytics.
• Experience with Miro, Mural, Microsoft Whiteboard, and other collaboration tools.
• Experience working in waterfall, agile, and hybrid delivery environments.
• Strong knowledge of enterprise systems (e.g., HRIS, PeopleSoft Financials, or equivalent).
• Understanding of interdepartmental processes such as budgeting, procurement, HR, and finance.
• Proficiency in business process improvement, workflow optimization, and change management.
• Experience working in Agile environments and supporting Product Owner responsibilities.
• Advanced analytical skills, including process mapping, data analysis, and metrics reporting.
• Strong technical skills, including proficiency in MS Excel (pivot tables, charts), Word, PowerPoint, Access, and database management.
• Experience with SQL queries or similar reporting tools preferred.
• Ability to develop and deliver clear documentation, training, and presentations.
• Excellent interpersonal and communication skills, with the ability to collaborate across all organizational levels.
• Strong problem-solving, negotiation, and decision-making abilities in complex, ambiguous situations.
• Ability to foster teamwork and promote an inclusive, respectful workplace culture.
• Local to the Twin Cities area
Tasks
Business & Systems Analysis
• Assist QA leads in the creation and maintenance of Requirements Traceability Matrix (RTM) artifacts to ensure test coverage and alignment with requirements.
• Create Business Requirements Specification (BRS) documentation to clearly define functional and non-functional requirements.
• Facilitate requirement gathering sessions with stakeholders and end users.
• Develop and refine wireframes to support solution design and requirements gathering.
• Create current state process flow documentation and future state process maps.
• Act as a bridge between business users, operations, and IT to define requirements and translate them into system solutions.
• Perform cost-benefit and return-on-investment analyses to support system decisions.
• Identify redundancies, inefficiencies, and process gaps; recommend and implement process improvements.
• Support contract renewals and vendor relationship managem• Analyze, assess, and recommend improvements to existing business systems and procedures.
ent for enterprise systems.
• Develop and write user documentation, training materials, manuals, and system guides.
Agile / Product Ownership
• Work within an Agile environment, collaborating closely with development and QA teams.
• Support and if necessary own Product Owner tasks, including defining features, creating and refining user stories, and managing backlogs.
• Participate in sprint planning, daily standups, retrospectives, and other Agile ceremonies.
• Collaborate with stakeholders to prioritize work and ensure delivery of business value.
• Serve as a subject matter expert and advocate for users and stakeholders during the development lifecycle.
System Maintenance & Enhancements
• Review, test, and implement vendor-delivered system enhancements and upgrades.
• Maintain foundation tables, security, and permission structures.
• Support the creation, validation, execution, and documentation of test scripts and system modifications.
• Ensure proper system integration with related applications.
• Troubleshoot and resolve system issues post-implementation.
Reporting & Data Management
• Extract, manipulate, and analyze system data to support reporting and decision-making.
• Create and maintain custom queries and data sets for analysis.
• Integrate data with reporting tools to automate and improve reporting processes.
• Provide guidance and training to users of reporting and data tools.
Leadership & Collaboration
• Provide expertise and guidance to stakeholders, project teams, and junior analysts.
• Lead and coordinate interdepartmental initiatives and cross-functional projects.
• Prepare and manage project plans, budgets, schedules, and deliverables.
• Collaborate with consultants and vendors; review deliverables and monitor quality.
• Train and support staff on system usage, updates, and enhancements.
Minimum Qualifications
• Bachelor’s degree in Business Administration, Finance, MIS, or Economics
• Five (5) years’ experience as Business Analyst or Systems Analyst
• Two (2) years’ experience performing configurations, modifications, or enhancements within enterprise business applications
• Master’s degree in business administration, Finance, MIS, or Economics may substitute for two years’ experience
MNSITE-3655_Pass-Fail_Matrix.docx