Job ID: SC-8872 (93791204)

Remote/Local Help Desk Analyst/Computer Operator with BMC, Power BI, Release Management/Change Management and Medicaid experience

Location: Clemson , SC (Clemson University)
Duration: 12 Months
Work Location: Role is 100% remote
Candidate location: Candidate must be a CURRENT SC resident. No relocation or nationwide candidates allowed.

Skills:
2+ years of experience with Microsoft Excel (queries, reporting, analytics)
2+ years of experience with Power BI
1+ years of experience with BMC Footprints ticketing system
Release Management
Change Management
Incident Management
Microsoft Project

Required s (rank in order of Importance):
Microsoft Excel, Microsoft Power BI, BMC Footprints Ticketing System, Collaboration, Communication.

Preferred s (rank in order of Importance):
Previous experience with participating in software upgrade, Change and Release Management procedures.

Required Education: Bachelor’s Degree or High School with 2 years of experience

Required Certifications:

Notes to recruiters:
Previous experience in health care related information technology, insurance information technology, Medicaid Management Information Systems (MMIS), Medicaid eligibility, or social services eligibility, while not necessary, will be helpful.
This position requires excellent communications s including effective oral and written communication. If a vendor finds it necessary to substantially revise a candidate’s resume or add additional or clarifying information at the top of the candidate’s resume, then the resume is not yet ready for submission, and the candidate will likely not be a good fit.
Resumes submitted should be limited to two pages (2-4).

SC_E-RTR (2).docx

SCMSP_Candidate_Cover_Sheet_Updated_08.2025.docx

Remote/Local Help Desk Analyst/Computer Operator with BMC, Power BI, Release Management/Change Management and Medicaid experience

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