Job ID: TX-TDEMSupportTech (93991125)
Onsite/Local Help Desk Analyst with software/databases, inquiries, support and incidents/remedies experience
Location: Austin, TX (DEM)
Duration: 12 Months
Position: 2
Skills:
1 Required Experience in help desk support. Understanding of ITSM practices & working knowledge of help desk software/databases/remote control. Receive calls/inquiries, provide support, document incidents/remedies. Translate tech knowledge into actionable direction
Description:
Support staff to help augment agency employees at TDEM’s IT Help Service Desk.
Onsite/Local Help Desk Analyst with software/databases, inquiries, support and incidents/remedies experience