Job ID: NC-695618 (96091215)
Hybrid Healthcare BA with BPR, MS Project/Visio, RFP, Context Diagram, Functional decomposition and government experience
Location:Raleigh, NC, (NCDHHS-PMO)
Duration: 7 months.
Skills:
Extensive knowledge of business system analysis techniques and testing methodologiesRequired7Years
Demonstrated experience in gathering business requirements and development of business rules and process flow.Required7Years
Proven experience with business process design, definition and/or re-design.Required7Years
Experience with Business Analysis methodologies and problem solvingRequired7Years
Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft ProjectRequired7Years
Excellent communication skills (both verbal and written)Required
Experience in development of procurement related documents including RFP and evaluation criteria.Required5Years
Demonstrable analytical skills and an attention to detail.Required
Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills.Required
Experience working for State governmentHighly desired
Learning Management System and Healthcare related experienceHighly desired3Years
Knowledge Creating Context Diagram and Functional decompositionRequired5Years
The NC Department of Health and Human Services (DHHS) is seeking a senior Business Analyst to support the business process and requirements analysis and implementation of a statewide IT project for Division of Public Health (DPH).
The DPH is seeking to acquire and implement a commercial off-the-shelf SaaS based Learning Management System (LMS) hosted on the AWS Cloud. The current business driver for the proposed LMS is so the Local Technical Assistance and Training Branch, the Environmental Health Section, the Oral Health section, and other DPH users can create and deliver quality learning experiences to state and local public health workforce partners with a single solution to build a learning culture that benefits the people we serve and the business of public health.
This senior Business Analyst role will work with the business and other stakeholders to support the business process analysis. The BA will use N.C. Department of Information Technology Business Analysis Team tools and templates to document requirements. The project will be utilizing the agile methodology.
RESPONSIBILITIES
•Develop a strong understanding of the functions, uses and requirements for LMS
•Identifying and documenting current and state process workflows
•Developing documents such as: Business objects inventory list Reports, email notifications and Forms List, Email Notifications/Letters Inventory List, User Stories, Permission Matrix, Wireframes
•Additional development of documents may include but is not limited to entity relationship diagrams, data dictionaries, system context diagrams
•Assisting in performing functional and integrated testing
•Preparing and maintaining project documentation and artifacts including analysis, reports and user documentation
•Working with project manager, developers, and end-users to ensure application designs meet business requirements
•Providing UAT support, including developing test scenarios and cases using DHHS methodology
•Supporting required system go-live activities
•Documenting gap analysis
•Track delivery and review/approval progress of each deliverable in accordance with approved Project Work Plan and RAM
•Attending PMO meetings
•Perform other related work as required
KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:
•Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
•Strong writing and communication skills
•Collaboration and relationship-building with their team members and clients
•Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
•Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
•Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
•Ability to prepare and present oral and written documents clearly and concisely
•Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
•Understanding of Software Development Lifecycle (SDLC) concepts and process
•Knowledge of and experience with IT Service Management best practices and principles
•Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
•Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups
•Learning Management Systems (LMS) and other health systems experience is desired
•Must have familiarity with agile methodology, tools and frameworks, i.e. scrum, Kanban