Job ID: NC-698233 (97591205)
Local/Hybrid Courts BA with Judicial and Odyssey experience
Location: Raleigh, NC NCAOC
Duration: 12 months
***This is a hybrid position. AOC will provide office space in Raleigh but working remotely on a day-to-day basis is acceptable. However, there are likely instances where being onsite is needed. For example, if the candidate is supporting end users during an implementation phase, then the candidate would need to be onsite in the county courthouse.
***The candidates will need to go onsite on the first day.
Skills :
Assist end-user training sessions for a variety of Judicial Branch usersRequired1Years
Provide remote (phone) support and possibly onsite support about court processes and applications to end usersRequired1Years
Configuration of the system including creating forms within the applications, including tokenization.Highly desired1Years
Participating in data conversion activities between legacy systems and eCourts applicationsHighly desired1Years
Ability to test eCourts application functionalityHighly desired1Years
Within project guidelines, research and document standard business decisions regarding the configuration of various Odyssey productsHighly desired1Years.
Six Business Analysts required for court processes. This is a hybrid role and candidates will be required to come onsite as requireD.
Preferred candidates will have knowledge of North Carolina court processes in one or more subject matter areas (e.g., civil, criminal—including law enforcement case initiations, warrants, etc., juvenile, estates); strong abilities on case management computer applications; and excellent customer service skills.
Incumbents in this position may assist in configuring, implementing, training, and supporting the suite of Odyssey products, which include case management and e-filing applications provided by Tyler Technologies.
• Provide remote (phone) support and possibly onsite support about court processes and applications to North Carolina Judicial Branch members as they implement and use eWarrants, Odyssey, and other products.
• Configuration of the system including creating forms within the applications, including tokenization.
• Participating in data conversion activities between legacy systems and eCourts applications
• Testing eCourts application functionality
• Assist end-user training sessions for a variety of Judicial Branch users.
• Within project guidelines, research and document standard business decisions regarding the configuration of various Odyssey products.