Request ID:BL-10270-1 (98490214)
Local/Hybrid Infrastructure PM (PMP) with BA, documentation, MS Office 365, vendor management, MS Project/Visio experience
Location:Columbia SC
Duration:12+ Months Hrs/Wk:40.00
**CANDIDATES MUST BE LOCAL**
Remote Work Availability:50%
DSS – DTS Contractor Security Disclosures MANDATORY(form attached and needs to be filled/signed by the candidate)
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
PROJECT MANAGEMENT
PROJECT METHODOLOGY
PROJECT PLANNING
REQUIREMENTS GATHERING
ABILITY TO DEVELOP DOCUMENTATION AND COMMUNICATE PROJECT UPDATES
MS OFFICE 365
MS OUTLOOK
GENERAL UNDERSTANDING AND EXPERIENCE OF TECHNOLOGY PROJECTS (COMPUTER AND NETWORK OPERATIONS ENVIRONMENT)
ABILITY TO WORK PROFESSIONALLY WITH TECHNICAL PEERS, STAFF, VENDORS, AND PARTNERS AND COMMUNICATE CLEARLY AND EFFECTIVELY (SPOKEN AND WRITTEN FORM)
VALID DRIVERS LICENSE
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
PMI-CERTIFIED PROJECT MANAGER
MS PROJECT
MS VISIO
SELF STARTER
REQUIRED EDUCATION: ASSOCIATES DEGREE AND 4 YEARS EXPERIENCE, OR BACHELORS WITH 3 YEARS’ EXPERIENCE. SOME FORMAL (DOCUMENTED) PROJECT MANAGER EDUCATION/TRAINING OR MORE YEARS OF WORK EXPERIENCE IN LIEU OF DEGREE.
REQUIRED CERTIFICATIONS: SOME FORMAL (DOCUMENTED) PROJECT MANAGER EDUCATION/TRAINING WITH CERTIFICATE OF COMPLETION. DOES NOT HAVE TO BE PMI, BUT PMI PREFERRED.
Experience
AdministrativeValid Drivers LicenseYes1IntermediateCurrently Using2 – 4 Years
MiscellaneousAbility to deal effectively with the needs of technical peers, technical and user management, users, vendors, and staff members, and to communicate clearly and effectively in spoken and written formYes2AdvancedWithin 6 Months2 – 4 Years
MiscellaneousABILITY TO DEVELOP, COMMUNICATE AND PRESENT PROJECT DOCUMENTATION AND REPORTSYes1AdvancedWithin 6 Months2 – 4 Years
MiscellaneousMS OutlookYes1IntermediateWithin 6 Months2 – 4 Years
MiscellaneousProject MethodologyYes1AdvancedWithin 6 Months2 – 4 Years
MiscellaneousProject PlanningYes1AdvancedWithin 6 Months2 – 4 Years
MiscellaneousRequirements GatheringYes1AdvancedWithin 6 Months2 – 4 Years
MiscellaneousMS VisioNo2IntermediateWithin 2 Years1 – 2 Years
Networking & DirectoriesUnderstanding of computer and network operating system fundamentals (e.g. operating systems, applications, storage, networking)Yes1EntryWithin 2 Years1 – 2 Years
Packaged ApplicationsMS OFFICE 365Yes1IntermediateWithin 6 Months2 – 4 Years
Packaged ApplicationsMS ProjectNo2IntermediateWithin 6 Months1 – 2 Years
SpecialtiesProject ManagementYes1AdvancedWithin 6 Months2 – 4 Years
SpecialtiesPMI-Certified Project ManagerNo2IntermediateWithin 6 Months2 – 4 Years
Job Description:
IN THE EVENT ANY EMERGENCY TECHNICAL ISSUES ARISE.
COULD BE WORKING AT MAIN OFFICE OR TRAVELING TO OTHER OFFICE LOCATIONS – Part of the 50% Remote mix.
COULD BE REMOTE AT TIMES – Part of the 50% Remote mix.
SCOPE OF THE PROJECT:
CANDIDATE WILL REPORT TO A SENIOR PROJECT MANAGER WITHIN THE SC DSS TECHNOLOGY SERVICES DIVISION (DTS), AND ASSIST IN CREATING AND IMPLEMENTING A PROJECT MANAGEMENT PROCESS TO IDENTIFY, DOCUMENT, PRIORITIZE, AND MANAGE CURRENT, NEW AND PROPOSED IT PROJECTS IN PROCESS OR REQUESTED FOR THE NETWORK OPERATIONS AND DATA CENTER SERVICES TEAMS. SC-DSS DTS is responsible for developing, implementing, maintaining, and obtaining multiple mission critical application, data, and communication solutions and services to support the mission of the South Carolina Department of Social Services. This project will include active ongoing work with the SC DSS Senior Project Manager, the IT Director, Technical Leads, and Security team, to coordinate Network Operations and Data Center Services teams project schedules, track project progress, report results and outcomes, and develop a communication method using MS Teams/SharePoint to keep DTS and program leadership informed about active, pending, and backlog project requests. This position will primarily work on small to medium IT projects and include coordination with third party service providers and/or partners as required for procured contractual services and solutions.
DAILY DUTIES / RESPONSIBILITIES:
This position will assist with projects in process or proposed for the Network Operations and Data Center services teams, in support and coordination with the senior Project Manager. Position will assist in the management of multiple projects, provide project coordination and tracking of existing and new project requests, and provide project assistance to program area contacts and partners, including organizations with which we may enter a contractual agreement for a service or solution.
Job duties:
• Coordination with DTS subject matter experts and managers to prioritize, implement, and complete projects at SC DSS and ensure that staff understand and follow designated Federal, State, and Agency requirements and specifications and relevant policies.
• Travel to DSS offices in 46 counties (statewide) as required or needed to oversee projects, identify or review project requirements and change orders, verify project changes or contract service completion, and identify and document project roadblocks.
• Work with program area customers requesting technical projects to understand what is being asked for and document the benefits they are looking to realize with the project.
• Work with the stakeholders to understand what the current capability is and to document the capability.
• Analyze and document the difference between what is currently capable versus the desired need and benefit identified.
• Work with the technical teams and senior project manager to identify the technical approach or solution to be utilized in assigned projects to resolve the service or capability gap.
• Work with project team, DTS, and stakeholders to ensure that proposed and active projects do not create conflict with existing services or projects, does not create duplicate service types and/or solutions within the Agency, but instead builds deliverables and services that provide the most value and quantifiable improved support for the Agency’s mission.
• Document potential project conflicts, including any potential impact or changes to mission critical services and projects, and internal and external deadlines that may occur if project is approved or denied.
Daily Duties will include:
• Establish and maintain contact with the project sponsors/clients, IT teams, and vendors through email, phone calls, and Teams/SharePoint updates.
• Meet with DTS technical leads, subject matter experts, and program staff (some in person, primarily using MS Teams) to establish concrete detailed plans for a project, including the proposed schedules and required deliverables, and any internal or external business drivers or deadlines that may impact the project.
• Collaborate with technology managers to identify technology team(s) and staffing required for successful completion of the project, establishing an initial estimate of the number of staff hours requested/required to complete.
• Manage and update project plans and reports during project lifecycle.
• Collaborate with DTS technical teams and program areas to identify technical approach or solution to be utilized in assigned projects and identify if solutions and services are available under a SC State Contract offering.
• Identify and communicate project requests or tasks that may create potential project conflicts, impact, or changes to mission critical services and/or projects.
• With Senior Project Manager, and Sharepoint team, establish and maintain a project tracking methodology (MS Project, Teams, Sharepoint) to monitor and log existing projects and project status, and track requests to initiate new projects, including a project backlog.
• Update and manage SharePoint/Teams site to log and manage project information for existing and proposed projects, tracking requests and project backlogs.
• Identify and document resource needs, skill sets, and training needs for the projects (technical and non-technical) that may be required for program staff to successfully complete and implement a service or solution.
Candidate will be part of a multi team environment and must have the ability to work as part of those teams and must have the ability to support multiple tasks at the same time, in a fast-paced, dynamic environment. The candidate will work closely with technical teams and should be able to provide knowledge transfer and informal training to peers where appropriate.
This employee will support multiple implementation projects. For those projects where the candidate is assigned the lead role, the candidate will be responsible for managing projects from start to finish, defining the scope, driving and defining requirements, building consensus among internal and external teams to create and deliver the appropriate solution, and working the solution from end-to-end. The candidate must be able to work with technical peers and end users, communicate clearly, and meet deadlines.
DSS – DTS Contractor Security Disclosures MANDATORY (2).docx