Job ID: TX-54222ITSAC2 (97090127)
SharePoint/Windows Admin with Windows Server, SQL Server, SharePoint, InfoPath, SharePoint Workflows, Windows 10, Office 365, TCP/IP, SSL, Agile/Scrum, Azure Active Directory, O365 and JIRA experience
Location: Austin,TX (CPRIT)
Duration: 6 months
Position:1 (1/1)
Skills:
4RequiredDemonstrable experience administrating a SharePoint farm environment in a production setting including processing change requests, providing system and service performance monitoring, managing user permissions, deploying security patching and software u
4RequiredAdvanced knowledge of Microsoft Windows Server administration including user, group and computer object administration including Group Policy, performance monitoring, security patching and maintenance
4RequiredAdvanced knowledge of Microsoft SQL Server administration, maintenance, security, backup and recovery and performance monitoring standards
4RequiredExperience providing deskside, phone and web-based end-user support for SharePoint, InfoPath, SharePoint Workflows, Windows 10, Office 365, and Office desktop applications (e.g., Word, Excel) and iOS devices
4RequiredDesktop computer hardware experience with strong background in desktop support and break/fix procedures
3RequiredKnowledge of occupational hazards and standard safety practices and procedures
3RequiredIntermediate knowledge of networking fundamentals including TCP/IP and SSL with a strong understanding of wireless networking (802.11g/n/ac) with the ability to troubleshoot client connectivity issues on Windows 10 workstations and iOS devices
1RequiredExperience utilizing Agile and/or Scrum project management framework
1RequiredMust be available to work weekends and/or after-hours with advanced notice
1RequiredMust be able to work cooperatively and to maintain effective working relationships to accomplish job responsibilities
1RequiredDemonstrate a professional, courteous approach to any end-user interactions and to be able to communicate issues and resolutions in a clear, non-technical manner
1RequiredHighly self-motivated and directed with the ability to effectively multitask, prioritize and execute tasks in a high-pressure environment while providing timely project/task updates
1RequiredAdept at reading and comprehending technical documentation and procedure manuals
1RequiredMust be able to safely lift and/or move up to 50 pounds and utilize ladders
1RequiredMay be utilized as part of a department 24/7 on-call scheduled rotation
2PreferredMicrosoft Office 365 Administration including account provisioning/deprovisioning, Azure Active Directory, SharePoint Online and Exchange Online
1PreferredExperience with major cloud IaaS provider (e.g. Microsoft Azure, AWS, etc.) with virtualized SharePoint, Microsoft SQL and/or Windows Servers
1PreferredExperience utilizing Atlassian’s JIRA Service Management, JIRA and Confluence for ticket and project tracking and project documentation
Cancer Prevention and Research Institute of Texas (CPRIT) requires the services of one (1) Product Support Analyst 2, hereafter referred to as Worker, who meets the general qualification of Product Support Analyst 2 and the specifications outlined in this solicitation.