Job ID: VA-658770 (96190810)
HelpDesk Analyst with MS suite and government experience.
Location: Richmond, VA (VITA)
Duration: 6 months
Interview: Either Phone or In Person
local candidates strongly preferred
*candidate will work ONSITE 100%, NO EXCEPTIONS
Skills:
Experience in providing information technology technical support either in hardware, software or some other IT Required 3 Years
Demonstrated ability to ability to interpret complex information and provide informed analyses Required 3 Years
Demonstrated ability to work with all levels of management, customers, and vendors to resolve problems Required 3 Years
Requires excellent written and verbal skills as well as IT savvy to assist customers Required 3 Years
Demonstrated ability to use Microsoft Office suite Required 3 Years
Ability to help setup enterprise Gov’s Office calls and coordinate technical setup Required
Bachelor’s degree in Information Technology, Computer Science or related field Required
Demonstrated ability to communicate effectively both orally and in writing Required
The Office of the Governor needs additional help for the Gov’s election prep and transition.
Currently there are no trained, junior level IT associates on site at the Office of the Governor. This position provides services to maintain and support daily IT operations and the underlying technical infrastructure at Office of the Governor and Administration. This includes but is not limited to direct technical support for all IT related equipment owned and operated by the Administration Cabinet, their staff, Office of the Governor and Lieutenant Governor. This includes workstations, data network, voice network, server file management, vendor wireless hardware components, and network printers at multiple locations. This position will also assist the AITR for the Office of the Governor, act as TSR coordinator backup, support the agency owned hardware and software, oversee incidents and service requests, account administration, and perform any other responsibilities necessary to keep the administration and Commonwealth information systems running smoothly.
VA_ERTR-658770
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