Job ID: NC-650718 (98590810)
Healthcare QA Lead/PM with MS Project, Access, Visio, Agile/Scrum/SAFe, Six Sigma, MITA, CMS Seven Standards and Medicaid experience
Location: Raleigh NC (DHHS)
Duration: 12 months
Positions: 1 (1/3)
Skill Required / Desired Amount of Experience
Knowledge of Enterprise IT Systems, system integration principles, and associated program, project, and program quality management best practices. Required 7 Years
Expert knowledge of PMI processes, methodology and standards Required 7 Years
Knowledge of planning, design and implementation of a Program Quality Management program including the policy, framework and procedures Required 7 Years
Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment Required 7 Years
Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software Required 7 Years
Expert use of process documentation software and process documentation generation. Microsoft Visio is highly desired. Required 7 Years
Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels Required 7 Years
Expert knowledge of Agile principles, processes, and methodology. Scrum and/or SAFe preferred. Highly desired 3 Years
Six Sigma Certification Highly desired 7 Years
MITA knowledge or experience Nice to have 7 Years
Has an understanding of CMS’ Seven Standards and Conditions and the Medicaid program Nice to have 7 Years
NC Department of Health and Human Services (DHHS) Information Technology Division (ITD) seeks an IT Quality Assurance (QA) Lead for the Medicaid Enterprise System (MES) project. A Six Sigma certification is highly desired. Medicaid experience preferred.
The MES Program Quality Lead will be responsible for ensuring that the IT Program is being developed to produce high quality outcomes and deliverables. The role will work hands-on to document processes and other artifacts, work with the business and technology teams to identify process owners, and drive organizational quality through process agreement and adherence. The Quality Lead will be an expert in Visio or other process documentation software, and will have excellent facilitation skills. Knowledge of PMI processes, methodology and best practices, as well as Agile (Scrum and SAFe are ideal) methodology. Six Sigma certification is also considered a strong asset.
This Lead will ideally have experience in traditional ‘waterfall’ project management as well as agile project management, and be well versed in PMI methodology. Experience in IT and healthcare project management is strongly desired. This role is expected to be a Subject Matter Expert in program and project organization and management, so can work fairly independently in mocking up process designs based on best practices combined with program institutional knowledge. Vendor management and outsourcing experience is also an asset as this program will be establishing processes to manage a complex IT outsourced environment with many vendors, which is a substantial change for the organization. Therefore, Organizational Change Management (OCM) experience is also strongly preferred as the program matures and grows. The ideal candidate also is an expert in crafting high quality project and program documentation based on their expert knowledge of PMI and project management processes.
This role will be on a team of Project Quality Leads supporting the IT Quality Manager for the MES Program.
NW-650718
RTR-650718