Job ID: NY-OCM (90090204)
SAP Organizational Change Management (OCM) Lead with lean documentation, MS Project, SharePoint O365, public finance/housing finance and government experience
Location: 641 Lexington Avenue, New York, NY (NY HCR – New York State Homes and Community Renewal)
Duration: 6+ months
Visa: Any
Interview: In-person
Qualifications
•5 years of experience as a Project Manager leading transformative, impactful initiatives with large IT development components; ERP experience desired.
•4+ years of experience as a business analyst and lean documentation standards
•Some experience as a developer, a plus
•SAP certifications, a plus
•Microsoft Project and SharePoint O365 proficiency required
•Interest and experience in public finance, particularly affordable housing finance
•Prior experience in government is beneficial, but not required
Responsibilities
Knowledge, Skills and Ability:
•A minimum of 5 years’ experience in OCM
•A minimum of 5 years experience in SAP or other ERP or other enterprise systems
•Excellent communication and analytical skills
•Ability to quickly learn organizational structure, business strategies and processes
•Ability to communicate “one on one” and “one to many” with regard to corporate, business process and system change
•Ability to impart structure to ambiguity, to create use cases out of homogenous or flat information, to devise appropriate solutions, responses, and approaches
•Self-motivated and comfortable with initial ambiguity; resourceful enough to drive towards clarity by evaluating the solutions landscape
•Ability to problem solve independently by diagnosing problems, gathering requirements for resolution and engaging the right stakeholders to determine solutions
•Comfortable with extending into activity areas adjacent to project management (writ narrow), including business analysis, working towards progress and objectives and timeframes to be met
•Knowledge of change management best practices
•Financial acumen and ability to manage a budget
•Ability to collaborate cross functionally with various employees
•Strong training and presentation skills
•Empathy, patience and ability to serve internal customers
•Excellent written and verbal communication skills
•Attention to detail
•Experience managing enterprise-wide projects with a geographically diverse implementation team
HCR, the consortium of New York State housing agencies, is seeking a highly qualified and experienced OCM Lead to join our team to help implement an integrated solution composed of a COTS front-office system for its (1) grant making for single-family housing; (2) multifamily housing finance and (3) multifamily asset management/compliance business lines and an ERP for back-office functionality (SAP S/4 HANA 1610). The back-office functionality uses SAP’s Consumer Mortgage Loans, Treasury, Financial Controlling and Accounting, Supplier Relationship Management and Human Capital Management modules.
Our expectation is the OCM Lead will carry out these and other OCM Best Practices at HCR.
•Create a Sense of Urgency
•Build a Guiding Coalition
•Form a Strategic Vision for Initiatives
•Enlist a Volunteer Army
•Enable Action by Removing Barriers
•Generate Short-Term Wins
•Sustain Acceleration
•Institute Change
As the OCM Lead, the candidate must be able to communicate effectively and:
•Present changes for programs, processes and people at different levels of resolution or detail
•Hold regular status meetings with the project team.
•Appropriately plan and facilitate meetings leveraging video conferencing, WebEx, and / or conference call lines.
•Work closely with the Functional, Testing and Training teams to ensure delivery
•Schedule meetings with multiple stakeholders.
•Present relevant project information to project sponsors and executive staff.
•Deliver engaging, informative, and well-organized presentations.
•Spot, resolve and / or escalate issues in a timely way.