Job ID: MS-88762 (90090707)3P
Remote Part-time Chatbot BA/Product Owner/Product Manager with Agile/Scrum, User Story writing, UAT, Jira, Product/Usage Analytics, Machine Learning, NLP, DialogFlow, AutoML and PM experience
Location: Jackson MS (MS Admin)
Duration: 3+ months (20 hrs/week 10 am – 2 pm)
Position Description and Job Skill Set
We are looking for a talented and highly effective Business Analyst to work with users and developers as needed to provide on-going maintenance and support for the current MDHS conversation user interface (CUI). This support also includes content changes, knowledge transfer and feature enhancements. We are currently building the next generation eligibility applications using the latest technologies and are looking for a business analyst with a true passion for modern system development. You will be working with various MDHS divisions to gather requirements for implementing and updating chatbot functionality.
Required Skills/Experience
Advanced technical expertise in
• Agile (Scrum) Methodology
• User Story writing
• User Acceptance Criteria writing
• User Acceptance Testing
• Jira (or similar workflow management tool)
• Writing Documentation
• Understanding of Product/Usage Analytics to inform content updates
Preferred
• Knowledge of Machine Learning and Natural Language Processing
• Experience with Chatbot Technology
• Experience with DialogFlow and AutoML (Google Cloud Project)
• Experience as a Product Owner/Product Manager
• Project Management Activities (Risks, SOWs, Costs etc.)