Job ID: NC-629588 (94790519)
NC FAST Instructional Designer/Trainer with case management, LMS/Moodle, CBT, Adobe FrameMaker/Captivate/Photoshop/Breeze/Dreamweaver, Visio and social services/Medicaid experience
Location: Raleigh NC (DHHS)
Duration: 12 months
Interview: Either Webcam Interview or In Person
Skill Required / Desired Amount of Experience
Experience in curriculum design and developing training materials for adult learners Required 5 Years
Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 5 Years
Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials. Required 5 Years
Experience leading training developers, program subject matter experts, technical support and others to assure training materials are effective. Required 5 Years
Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint) Required 5 Years
Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML Required 5 Years
Experience in computer-based training instructional design, with learning program design systems. Required 5 Years
Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. Required 5 Years
Experience with Adobe Captivate, Adobe Connect, Visio or other training applications. Required 5 Years
Experience developing interactive media presentations that enhance the online educational experience Required 5 Years
Experience with scheduling and logistics management for training resources Required 5 Years
Must have strong understanding of internet concepts and web technology Highly desired
Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. Highly desired
Experience with adult learning practices, principles and procedures in classroom and on-line presentations Highly desired
Experience with JIRA software Desired
Experience with Agile methodology Desired
Experience with Project Management Highly desired
Experience with Medicaid training delivery and NC FAST training delivery Required 3 Years
Important Note: Statewide travel up to 25% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.
The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). The primary purpose of NC FAST Training Developer is to analyze the NC FAST system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support NC FAST implementation. This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners. Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer social services programs that are managed through the NC FAST system.
NC_Resume_Template-NW-629588.doc