Job ID: MD-E00B0600036-GF (90090529)
(Cancelled) Tax (must) Group Facilitator with problem resolution, decision making and intervening experience
Location: 80 Calvert Street Annapolis, MD (Comptroller of Maryland – COM)
Duration: 5 years
Documents: signed skill matrix (attached)
Personnel Experience
A. Demonstrated knowledge of taxes, system implementation, and state government business processes.
B. Breadth of knowledge in effective communication (internal and external customers).
C. Excellent verbal and w ritten communication skills.
Bachelor’s Degree from an accredited college or university in Education, the Social Sciences, Human Resources, Business or a related field.
A. Provide assistance in the group decision-making process by intervening to help groups improve its effectiveness and efficiency through enhanced problem identification, problem solutions and decision-making skills.
B. Takes primary responsibility for managing the group process and assists groups with being more effective by improving existing group practices.
C. Guides groups through proven processes and understands basic group dynamics and interrelationships.
D. Intervenes when it is evident that the group process or other factors interfere with a group’s ability to accomplish specific goals and objectives.
Existing System
The Data Warehouse/Business Intelligence (DW/BI) project successfully went live in October 2012. The data warehouse is a repository of all taxpayer data processed by COM, as well as certain outside sources. In utilization of the existing DW/BI tools, COM implemented several analytical models, revenue reports, and revenue generating compliance programs; a ll of which support the agency’s goals of maximizing collections, identifying tax gaps, preventing fraud, and providing executive decision support. Current related system applications include, but are not limited to:
1. Teradata data warehouse;
2. SAP Business Objects;
3. Tableau; and
4. Erwin Data Modeler.
The current mainframe used for administering taxes and fees delegated to COM are not integrated. COM uses a DB2 mainframe based application to process and account for the majority of the large tax types; including, (1) individua l income tax; (2) corporate income tax; and (3) sales and use tax. In addition to the prior system, COM uses Microsoft Excel and Microsoft Access to administer many of the smaller taxes and fees.
COM is in the process of implementing a new integrated tax processing system that is server based. That system is anticipated to go-live in several phases and include all tax types. Additionally, the new tax processing system is required to integrate with the existing DW/BI applications and to make use of complex algorithms that might continue to exist in the DW/BI.