Job ID: IN-8716-1 (913490401)
Active Directory/Windows Admin GPO, VPN, networking, DNS/MLLP/NDMP/NTP, PCI/NIST, DR, RDP, system hardening, Pub1075, hybrid cloud architecture and shell scripting experience
Location: Columbia, SC
Duration: 12+ months
AdministrativeOrganizational SkillsYes1
AdministrativeVerbal Communication SkillsYes1
AdministrativeWritten Communication SkillsYes1
GPO (Windows Group Policy Object) AdministrationGPO (Windows Group Policy Object) AdministrationYes1 6 + Years
MiscellaneousChange ManagementYes1 1 – 2 Years
Network SecurityExperience in projects involving PCI/NIST security implementations and/or audits.Yes1 1 – 2 Years
Networking & DirectoriesActive DirectoryYes1 6 + Years
Networking & DirectoriesVPN – virtual private networkYes1 2 – 4 Years
ProtocolsKnowledge of networking protocols, including TCP/IP, HTTP, NTP, DNS, MLLP, NDMYes1 6 + Years
Quality Assurance (QA)Disaster RecoveryYes1 1 – 2 Years
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
•ACTIVE DIRECTORY MAINTENANCE
•GPO CREATION AND MAINTENANCE
•REMOTE USER VPN MAINTENANCE
•CREATION OF ALL ELEVATED ACCOUNTS AND GROUPS
•CREATION OF MANAGED SERVICE ACCOUNTS
•Knowledge of networking protocols, including TCP/IP, HTTP, DNS, MLLP, NDMP, NTP
•Experience in projects involving PCI/ NIST regulations, implementations and / or audits
•Change Management
•Disaster Recovery
•Organizational Skills
•Verbal Communication Skills
•Written Communication Skills
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
•RDP MAINTENANCE
•INITIAL SYSTEM HARDENING OF ALL SERVERS BUILT IN THE SC-DOR NETWORKS.
•DAILY PRODUCTION SUPPORT ISSUES.
•MANAGING WINDOWS 2008/2012/2016 SERVERS
•Experience in projects involving Pub1075 regulations, implementations and / or audits
•HYBRID CLOUD ARCHITECTURE
•Shell Scripting
PREFERRED EDUCATION/CERTIFICATIONS:
.
•Multiple Industry Certifications in field. MCP, MCSE, VMWare
REQUIRED EDUCATION/CERTIFICATIONS:
•A Bachelor’s degree in information technology systems, computer science, or related field and two (2) years of experience in information technology systems or related area, an Associate’s degree in information technology systems, computer science, or related field and four (4) years of experience in information technology systems or related area, or a High School diploma and six (6) years of experience in information technology systems or related area.
DAILY DUTIES / RESPONSIBILITIES:
Non-Technical
-Effectively interact and communicate with peer to Director-level IT professionals.
-Provide feedback to team regarding product issues, enhancements and new features.
-Must have initiative, drive and be a self-starter.
-Ability to ask pertinent questions of others.
-Proactively seek to identify, communicate and implement process related improvements.
-Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
-Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
-Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
-Good customer skills, be attentive to detail, and responsive to customer tickets.
Technical
-Troubleshoot and recommend technical solutions for customer issues related to backup configuration and recovery.
-Develop workaround solutions as appropriate.
-Perform equipment and software upgrades
-Maintain familiarity with current computer and network products
-Adhere to corporate information security guidelines and promote information security among coworkers
-Performs other duties and special projects as assigned.