Java Developer with Scala, Spark, Hadoop, Akka, Kafka, DataFrame, DAG and MapReduce experience

Job Id: NC-RF01450 (98090816)

Java Developer with Scala, Spark, Hadoop, Akka, Kafka, DataFrame, DAG and MapReduce experience

Location: Newark, DE
Duration: 5-10 Years

Need people with Scala Functional programming experience.
Job Description;
– 8+ years’ experience in building out enterprise level applications
– Must have strong hands-on development experience on the following:
– Skill Combo: Scala, Spark, Hadoop, Akka, Kafka, Java 8
– Strong understanding of internals of Spark and Hadoop e.g. DataFrame, DAG, data partition and distribution, named node limitations and tuning
– Strong understanding of MapReduce concepts
– Familiarity with Impala a plus
– Bachelor’s degree in Computer Science (or related engineering field)
– Soft Skills
– Strong work ethic and dedication
– An aptitude and interest in technology
– Highly motivated and interested in following up on technical issues and understanding the functional and technical impact of any change
– Willingness to take initiative and work independently

Network Architect (CCIE) Must with LAN, WAN, WLAN, VPN, Citrix Load Balancing, Juniper Firewalling, Cisco VoIP, NX-OS, VXLAN/OTV, CUCM, CCX, Route/Switch, Data Center and ISE/NAC/CISSP certification

Job Id: TX-LCRA11142 (912390819)

Network Architect (CCIE)Must with LAN, WAN, WLAN, VPN, Citrix Load Balancing, Juniper Firewalling, Cisco VoIP, NX-OS, VXLAN/OTV, CUCM, CCX, Route/Switch, Data Center and ISE/NAC/CISSP certification

Location: Austin TX (LCRA)
Duration: 12 Months

Minimum Requirements:
Years Skills/Experience
9 Security CCIE
9 Knowledge of areas including LAN, WAN, WLAN, VPN, Citrix Load Balancing, Cisco 1000v, Cisco ASA, ASAv, and Juniper Firewalling. Cisco VoIP, Cisco Unified Computing (UCS)
9 Experience in ACI, NSX, other Automation/SDN, Nexus, Catalyst, UCS, VPC, BGP, OSPF, MPLS, VMware, VDS, 1000v, Citrix NetScaler
9 Knowledge of network related platforms, technologies, and protocols inclusive of Cisco IOS, Cisco NX-OS, Juniper JunOS, Data Center Interconnect (DCI), Multiprotocol Label Switching (MPLS), virtualization, overlays (VXLAN or OTV), OSPF, BGP, VRF, DNS, and DHCP
9 Knowledge of VoIP technologies that include Cisco Unified Communications Manager (CUCM) 9.X, Contact Center (CCX), and Unity.
9 Experience with a variety of related management tools that include Solarwinds Orion and Infoblox.
9 Experience with cloud technologies such as VMware, OpenStack, and CloudStack.
9 Double CCIE with Route/Switch and Data Center
9 Skill in analyzing and solving complex problems
9 Skill in verbal and written communication
9 Skill in communicating effectively with team members, supervision/management and external organizations under normal and emergency conditions
9 One or more Certifications – Cisco CCIE, Double CCIE (Provide CCIE Certifications#)

Preferences:
9 Security ISE, NAC, CISSP

Java WebSphere Developer with J2EE, XML, JMS, JAX-WS, CXF, OOP, SOA, Design Patterns, JUnit/Mockito, Cucumber, IDEs, SQL/PL-SQL, Web Services and Linux environment experience

Job Id: MP-RF01446 (96890816)

Java WebSphere Developer with J2EE, XML, JMS, JAX-WS, CXF, OOP, SOA, Design Patterns, JUnit/Mockito, Cucumber, IDEs, SQL/PL-SQL, Web Services and Linux environment experience

Location : Columbus, OH
Duration : 5-10 Years

Must Have Skills:
• Hands-on Java Development in in a WebSphere
• Core Java
• Strong J2EE in XML, JMS, JAX-WS, CXF
• Spring Framework
• Strong understanding of OOP &SOA
• Design Patterns
• Java concurrency, concurrency patterns
• Experience building thread safe code
• JUnit/Mockito, Cucumber
• Experience with IDEs such as RAD/Eclipse
• Experience building REST and SOAP web services
• Experience with MQ
• SQL/PL-SQL in DB2, MySQL
• Experience with ORM tools such as iBatis and Hibernate
• Experience with scripting and working in a Linux environment
• Experience working in an Agile environment
• Strong analytical and troubleshooting skills
• Experience with tuning high volume applications
• Strong written and verbal communication skills
Good to Have Experience with:
• Spring Boot
• Spring Cloud
• Spring Security
• Spring Batch
• Spring Web Services

Java full-stack developer with SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS, HTML5, CSS, JavaScript, AJAX, RESTful APIs, NoSQL, message brokers, cloud computing, SDLC, Angular/Ember/Vue, software design and Evented IO experience

Job Id: MP-7709798 (97090816)

Java full-stack developer with SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS, HTML5, CSS, JavaScript, AJAX, RESTful APIs, NoSQL, message brokers, cloud computing, SDLC, Angular/Ember/Vue, software design and Evented IO experience

Location : Columbus, OH
Duration : 12 Months

Primary Comp & : FULL – STACK DEVELOPER- JAVA – JAVA-JAVA J2EE /SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS.
5+ years of experience developing software, having built at least one product from scratch
Strong command of HTML5, CSS, JavaScript, and AJAX
Extensive experience building RESTful APIs, preferably in Java/J2EE or .NET
Experience with database technologies, especially NoSQL (Cassandra, MongoDB)
Familiarity with message brokers (RabbitMQ, Kafka, Celery)
Experience with cloud computing platforms (AWS, Azure, Cloud Foundry)
Strong customer focus, excellent problem solving and analytical skills
Excellent understanding of SDLC methodologies, preferably in Agile (Scrum, Kanban, XP)
Strong verbal and written communication skills
Ability to work in a rapidly changing environment
Understanding of object orientation and software design patterns
Experience of testing at the unit, integration, and system levels
Experience with at least one web application server such as Tomcat, .NET or similar

Desirable:
Experience with and understanding of at least one or more front-end frameworks (Angular, Ember, Vue, or React)
BS or MS in Computer Science or related field
Understanding of multithreaded software design, Evented IO, and the differences between them
Participation in Test Driven Development and Business Driven Development
Practice of Continuous Integration or Continuous Delivery
Bonus points for understanding of scalable systems and distributed computing

Java full-stack developer with SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS, HTML5, CSS, JavaScript, AJAX, RESTful APIs, NoSQL, message brokers, cloud computing, SDLC, Angular/Ember/Vue, software design and Evented IO experience

Job Id: MP-7709797 (97090816)

Java full-stack developer with SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS, HTML5, CSS, JavaScript, AJAX, RESTful APIs, NoSQL, message brokers, cloud computing, SDLC, Angular/Ember/Vue, software design and Evented IO experience

Location : Columbus, OH
Duration : 12 Months

Primary Comp & : FULL – STACK DEVELOPER- JAVA – JAVA-JAVA J2EE /SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS.
5+ years of experience developing software, having built at least one product from scratch
Strong command of HTML5, CSS, JavaScript, and AJAX
Extensive experience building RESTful APIs, preferably in Java/J2EE or .NET
Experience with database technologies, especially NoSQL (Cassandra, MongoDB)
Familiarity with message brokers (RabbitMQ, Kafka, Celery)
Experience with cloud computing platforms (AWS, Azure, Cloud Foundry)
Strong customer focus, excellent problem solving and analytical skills
Excellent understanding of SDLC methodologies, preferably in Agile (Scrum, Kanban, XP)
Strong verbal and written communication skills
Ability to work in a rapidly changing environment
Understanding of object orientation and software design patterns
Experience of testing at the unit, integration, and system levels
Experience with at least one web application server such as Tomcat, .NET or similar

Desirable:
Experience with and understanding of at least one or more front-end frameworks (Angular, Ember, Vue, or React)
BS or MS in Computer Science or related field
Understanding of multithreaded software design, Evented IO, and the differences between them
Participation in Test Driven Development and Business Driven Development
Practice of Continuous Integration or Continuous Delivery
Bonus points for understanding of scalable systems and distributed computing

Java full-stack developer with SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS, HTML5, CSS, JavaScript, AJAX, RESTful APIs, NoSQL, message brokers, cloud computing, SDLC, Angular/Ember/Vue, software design and Evented IO experience

Job Id: MP-7709795 (97090816)

Java full-stack developer with SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS, HTML5, CSS, JavaScript, AJAX, RESTful APIs, NoSQL, message brokers, cloud computing, SDLC, Angular/Ember/Vue, software design and Evented IO experience

Location : Columbus, OH
Duration : 12 Months

Primary Comp & : FULL – STACK DEVELOPER- JAVA – JAVA-JAVA J2EE /SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS.
5+ years of experience developing software, having built at least one product from scratch
Strong command of HTML5, CSS, JavaScript, and AJAX
Extensive experience building RESTful APIs, preferably in Java/J2EE or .NET
Experience with database technologies, especially NoSQL (Cassandra, MongoDB)
Familiarity with message brokers (RabbitMQ, Kafka, Celery)
Experience with cloud computing platforms (AWS, Azure, Cloud Foundry)
Strong customer focus, excellent problem solving and analytical skills
Excellent understanding of SDLC methodologies, preferably in Agile (Scrum, Kanban, XP)
Strong verbal and written communication skills
Ability to work in a rapidly changing environment
Understanding of object orientation and software design patterns
Experience of testing at the unit, integration, and system levels
Experience with at least one web application server such as Tomcat, .NET or similar

Desirable:
Experience with and understanding of at least one or more front-end frameworks (Angular, Ember, Vue, or React)
BS or MS in Computer Science or related field
Understanding of multithreaded software design, Evented IO, and the differences between them
Participation in Test Driven Development and Business Driven Development
Practice of Continuous Integration or Continuous Delivery
Bonus points for understanding of scalable systems and distributed computing

Java full-stack developer with SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS, HTML5, CSS, JavaScript, AJAX, RESTful APIs, NoSQL, message brokers, cloud computing, SDLC, Angular/Ember/Vue, software design and Evented IO experience

Job Id: MP-7705179 (97090816)

Java full-stack developer with SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS, HTML5, CSS, JavaScript, AJAX, RESTful APIs, NoSQL, message brokers, cloud computing, SDLC, Angular/Ember/Vue, software design and Evented IO experience

Location : Columbus, OH
Duration : 12 Months

Primary Comp & : FULL – STACK DEVELOPER- JAVA – JAVA-JAVA J2EE /SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS.
5+ years of experience developing software, having built at least one product from scratch
Strong command of HTML5, CSS, JavaScript, and AJAX
Extensive experience building RESTful APIs, preferably in Java/J2EE or .NET
Experience with database technologies, especially NoSQL (Cassandra, MongoDB)
Familiarity with message brokers (RabbitMQ, Kafka, Celery)
Experience with cloud computing platforms (AWS, Azure, Cloud Foundry)
Strong customer focus, excellent problem solving and analytical skills
Excellent understanding of SDLC methodologies, preferably in Agile (Scrum, Kanban, XP)
Strong verbal and written communication skills
Ability to work in a rapidly changing environment
Understanding of object orientation and software design patterns
Experience of testing at the unit, integration, and system levels
Experience with at least one web application server such as Tomcat, .NET or similar

Desirable:
Experience with and understanding of at least one or more front-end frameworks (Angular, Ember, Vue, or React)
BS or MS in Computer Science or related field
Understanding of multithreaded software design, Evented IO, and the differences between them
Participation in Test Driven Development and Business Driven Development
Practice of Continuous Integration or Continuous Delivery
Bonus points for understanding of scalable systems and distributed computing

Java full-stack developer with SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS, HTML5, CSS, JavaScript, AJAX, RESTful APIs, NoSQL, message brokers, cloud computing, SDLC, Angular/Ember/Vue, software design and Evented IO experience

Job Id: MP-7707835 (97090816)

Java full-stack developer with SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS, HTML5, CSS, JavaScript, AJAX, RESTful APIs, NoSQL, message brokers, cloud computing, SDLC, Angular/Ember/Vue, software design and Evented IO experience

Location : Columbus, OH
Duration : 12 Months

Primary Comp & : FULL – STACK DEVELOPER- JAVA – JAVA-JAVA J2EE /SPRING/RESTFUL/ SOAP/ANGULARJS/NODEJS.
5+ years of experience developing software, having built at least one product from scratch
Strong command of HTML5, CSS, JavaScript, and AJAX
Extensive experience building RESTful APIs, preferably in Java/J2EE or .NET
Experience with database technologies, especially NoSQL (Cassandra, MongoDB)
Familiarity with message brokers (RabbitMQ, Kafka, Celery)
Experience with cloud computing platforms (AWS, Azure, Cloud Foundry)
Strong customer focus, excellent problem solving and analytical skills
Excellent understanding of SDLC methodologies, preferably in Agile (Scrum, Kanban, XP)
Strong verbal and written communication skills
Ability to work in a rapidly changing environment
Understanding of object orientation and software design patterns
Experience of testing at the unit, integration, and system levels
Experience with at least one web application server such as Tomcat, .NET or similar

Desirable:
Experience with and understanding of at least one or more front-end frameworks (Angular, Ember, Vue, or React)
BS or MS in Computer Science or related field
Understanding of multithreaded software design, Evented IO, and the differences between them
Participation in Test Driven Development and Business Driven Development
Practice of Continuous Integration or Continuous Delivery
Bonus points for understanding of scalable systems and distributed computing

Java Web Developer with user stories, Soap UI, XML Spy, CA-LISA, XML, JSON, Agile development methodologies, JIRA/confluence and banking/investment experience

Job Id: MP-RF01435 (97090817)

Java Web Developer with user stories, Soap UI, XML Spy, CA-LISA, XML, JSON, Agile development methodologies, JIRA/confluence and banking/investment experience

Location: NY (USC/GC Only)
Duration: 06-08 Years

Must Have Skills:
7+ years experience as a technical analyst in financial industry
Functional understanding of retail banking and/or investment domains
Ability to write technical user stories for a SOA/services/messaging development team
Ability to read Java code to understand existing system behavior
Experience running web services using tools like Soap UI, XML Spy, CA-LISA
Experience testing web services to see if they meet acceptance criteria defined by user stories
Experience working with XML, JSON message formats
Strong written and verbal communication skills
Strong interpersonal skills and time management skills
Strong analytical and troubleshooting skills
Strong experience with Agile development methodologies
Strong SQL skills to analyze existing data and identify gaps/data quality issues
Experience writing technical stories in JIRA/confluence using industry standard notations (like BDD/Gherkin)
Experience working in large, complex data environments
Experience working on large and medium scale software projects
Experience working with diversified multi-location team
Strong written and verbal communication skills
Good To Have Experience with:
Prior experience working in a shared services/enterprise level organization

HelpDesk Analyst with Windows, networking, PC/printers troubleshooting and imaging experience

Job Id: NC-572994 (93090817)

HelpDesk Analyst with Windows, networking, PC/printers troubleshooting and imaging experience

Location: Raleigh, NC 27603 (WTCC)
Duration: 04 Months
Agency Interview Type: Either Webcam Interview or In Person

Required / Desired Skills
Install and troubleshoot Windows PC hardware to end users Required 1 Years
Install software applications either by download or prepackaged from software management system Required 1 Years
Basic troubleshooting to add PC devices to the network, add printers and reestablish browser shortcuts Required 1 Years
Prepare Windows 10 images to PC devices Nice to have 6 Months

Sample Role Types: Desktop Support Analyst, Help Desk Support Analyst
Expected Skills: Able to work successfully with guidance; cannot provide leadership to others; able to manage simple to medium complexity work efforts.
Description (including, but not limited to):
1. Technical assistance and support to IT team to deploy hardware and software to end users
2. Hands-on technical assistance installing PC devices
3. Ability to connect and troubleshoot PCs during installation and attaching to the network
4. Install application software products either through vendor install process or packaged in software management product
5. Minor hands-on training to end users on Windows 10 operating system

Java Developer with Agile/Scrum, Design, SOAP, RESTFul, Spring, AOP, MVC, Boot, SQL/PL-SQL, JIRA and Splunk experience

Job Id: MP-RF01434 (96590816)

Java Developer with Agile/Scrum, Design, SOAP, RESTFul, Spring, AOP, MVC, Boot, SQL/PL-SQL, JIRA and Splunk experience

Location: NY
Duration: 4-6 Years

JD
5+ years hands-on Java Development
3+ year leading team of 5+ developers
3+ year work experience in Agile Scrum team
Core Java
– Very strong hands on in Core Java
– Good in Java design patterns
– Experience in consuming and producing Java web services (both SOAP and RESTFul). Good to have Microservices
– Experience in Spring components like AOP, Integration, MVC (good to have: Boot)
– Experience in SQL/PL-SQL
– Worked in AgileScrum
– Experience in JIRA and Splunk
– Excellent in Analytical and troubleshooting techniques
– Excellent Communications

Desktop/Mobile Support Technician with Windows OS, Office Suite, Android, Apple, Blackberry, TCP/IP, DNS, DHCP and time management experience

Job Id: VA-572916 (93190815)

Desktop/Mobile Support Technician with Windows OS, Office Suite, Android, Apple, Blackberry, TCP/IP, DNS, DHCP and time management experience

Location: NW Roanoke VA 24017 (Only GC/Citizens)
Duration: 04 Months
Agency Interview Type: In Person Only

Required / Desired Skills
Hands on experience with setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.) Required 3 Years
Experience with supporting and installing Windows Operating System, Microsoft Office suite, Internet Browsers, Anti-Virus and other computer software. Required 3 Years
Hands on experience with setup, configuration, and troubleshooting of Android and Apple mobile devices. Required 3 Years
Experience supporting and troubleshooting Ethernet based LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP, etc.) Required 3 Years
Expert Knowledge and experience with basic/advanced features in Google E-mail and Exchange E-mail (PST files, calendaring, distribution lists, etc.) Required 3 Years
Possesses professional and courteous attitude with customers, team members, and vendors; and has the ability to communicate clearly and effectively. Required 3 Years
Possesses excellent customer service skills and is teamwork oriented. Required 3 Years
Possesses excellent problem solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner. Required 3 Years
Possesses good organization and time management skills. Required 3 Years
Possesses the ability to create documentation on technical issues and solutions that are easy to understand. Required 3 Years
Ability to lift up to 50 lbs. and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing. Required 3 Years

*local candidates strongly preferred
*ONLY in-person interviews will be conducted, NO Skype, NO exceptions
* Contractor hired may have an opportunity in the future to apply for a full time position with the agency and, therefore, please only submit candidates who are eligible to be hired directly by the agency without sponsorship
*potential conversation salary around 50K, non negotiable

Need a skilled Desktop / Technical Support Technician to support the Department of Veterans Services’ (DVS) Virginia Veterans Care Center, which is a long term medical facility that has about 150 IT devices (desktops, laptops, and printers).
To assist DVS IT Management with integration, management, and support of the Information Technology program for the Virginia Veterans Care Center (VVCC). Will independently provide IT administration and technical support for agency specific software and hardware systems. This position requires the following skills:
– Knowledge on setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.).
– Expert knowledge of installing, troubleshooting, administering Windows Operating System, Microsoft Office suite, Internet Explorer, Google Chrome, McAfee Anti-Virus Software, Adobe Acrobat Reader/Writer, and other commercial business software products.
– Knowledge with setup, configuration, and troubleshooting of Android and Apple mobile devices.
– Working knowledge of supporting and troubleshooting Ethernet based LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP, etc.)
– Expert working knowledge and experience with Google E-mail and Exchange E-mail application installation, administration, troubleshooting and training (PST files, calendaring, distribution lists, etc.).
– Possesses professional and courteous attitude with customers, team members, and support vendors; and has the ability to communicate clearly and effectively with each.
– Possesses excellent customer service skills and is teamwork oriented.
– Possesses excellent problem solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner.
– Possesses good organization and time management skills.
– Possesses the ability to create documentation on technical issues and solutions that are easy to understand.
– Ability to lift up to 50 lbs. frequently and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing.

Healthcare Application Architect

Job Id: MP-Application Architect (96290816)

Healthcare Application Architect

Location: Nashville, TN
Duration: 12 Months

Job Description
Must be a documented America worker that does not require sponsorship.
· Application architect for healthcare
· Architect customized and reusable solutions of project and program or operational scope.
· Capture and share architectural IP at the project and program level.
· Oversee the implementation and governance of architectures of project and program or operational scope.
· Contribute to the Architect profession worldwide and across company businesses.
· Develop for client technically feasible long-term Information Technology (IT) strategies and plans
· Assess business impact of specific technologies/strategies
· Identify and address technical or operational risks
· Provide review/input on project activities for medium to large business unit level projects
· Collaborates with the project manager to develop detailed project plans and work breakdown structures for medium to large business unit level projects.

Knowledge and Skills Required
· Ability to understand the customer’s business problem, need, or opportunity and to design an IS solution that appropriately addresses the business problem, need, or opportunity.
· Ability to lead the architectural design, development, deployment, and technical quality of medium to large business unit level Information Technology (IT) based solutions (typically within multiple technology or specialty areas).
· Be able to provide architectural direction for multiple medium sized projects concurrently.
· Understands and applies information system or operational solution related modeling methods and tools.
· Applies appropriate methodologies and Subject Matter Expert (SME) knowledge to resolve complex business issues. Business Acumen:
· Identifies risks and challenges the customer should expect to encounter with the solution based on similar efforts done with other customers.
· Develops Architecture Specification deliverables that map customer business requirements into specific technology or operational recommendations.
· Ability to apply knowledge of how the industry uses IT to address business challenges using, for example, technical standards and infrastructure, cross-industry trends that impact IT investment, industry-specific roadmaps, and IT enablers.
· Understands future technology or operational trends as they relate to and support customer business requirements
· Ability to write Statements of Work for medium to large business unit level solutions that span multiple technologies or operational areas.
· Build rapport and trust with client
· Demonstrates excellent consultative, solution selling skills.
· Can contribute in the development of new company services and modifications to the methodology.
· Ability to prepare clear, concise, and persuasive communications for multiple audiences, including demonstrating effective writing and presentation skills, listening actively, and projecting a trustable image.
· Excellent speaking and writing skills.

UI Developer with JavaScript MVC/HTML/CSS/Java/J2EE, risk management, RESTful APIs, NoSQL, message brokers, AWS, Azure, Cloud FoundryTomcat, .NET, front-end frameworks(Angular/Ember/Vue/React) Apache Spark, Hadoop, HDFS and Big Data experience

Job Id: MP-RF01445 (96590816)

UI Developer with JavaScript MVC/HTML/CSS/Java/J2EE, risk management, RESTful APIs, NoSQL, message brokers, AWS, Azure, Cloud FoundryTomcat, .NET, front-end frameworks(Angular/Ember/Vue/React) Apache Spark, Hadoop, HDFS and Big Data experience

Location: NY
Duration: 5 Years

Job Description
• Enacting Scrum values and practices
• Guarding and shielding the team from distractions and interruptions from external interferences
• Enabling close cooperation across all roles and functions
• Leveraging strong understanding of the overall software delivery lifecycle and activities
• Promoting and participating in the continuous improvement of structure, processes, tooling to enable the teams to deliver more value
• Organizing and facilitating standups, release and sprint planning, reviews, demos and retrospectives
• Supporting efforts to code, design, and testing in a heterogeneous technology environment e.g. JavaScript MVC, HTML, CSS, Java/J2EE
• Identifying opportunities for process and tool improvements and drive those from concept to implementation
• Engineering a world-class platform with an eye towards rapid iteration and creative problem solving
• Ensuring quality and completeness of the product through unit, integration, and regression capabilities
• Adhering to architecture standards, risk management and security policies
• Contributing and collaborating in creation and consumption of open, standards-based solutions, while working with existing technologies and infrastructure.
• 5+ years of experience developing software, having built at least one product from scratch
• Strong command of HTML5, CSS, JavaScript, and AJAX
• Extensive experience building RESTful APIs, preferably in Java/J2EE or .NET
• Experience with database technologies, especially NoSQL (Cassandra, MongoDB)
• Familiarity with message brokers (RabbitMQ, Kafka, Celery)
• Experience with cloud computing platforms (AWS, Azure, Cloud Foundry)
• Strong customer focus, excellent problem solving and analytical skills
• Excellent understanding of SDLC methodologies, preferably in Agile (Scrum, Kanban, XP)
• Strong verbal and written communication skills
• Ability to work in a rapidly changing environment
• Understanding of object orientation and software design patterns
• Experience of testing at the unit, integration, and system levels
• Experience with at least one web application server such as Tomcat, .NET or similar
Desirable:
• Experience with and understanding of at least one or more front-end frameworks (Angular, Ember, Vue, or React)
• Experience with Apache Spark, Hadoop, HDFS, and other Big Data technologies
• BS or MS in Computer Science or related field
• Understanding of multithreaded software design, Evented IO, and the differences between them
• Participation in Test Driven Development and Business Driven Development
• Practice of Continuous Integration or Continuous Delivery
• Bonus points for understanding of scalable systems and distributed computing

Business Analyst with QA/testing, modeling, BPR, workflow, security protocols, ServcieNow architecture and PMO/PM experience

Job Id: NC-572874 (96290819)

Business Analyst with QA/testing, modeling, BPR, workflow, security protocols, ServcieNow architecture and PMO/PM experience

Location: Raleigh, NC (NCDOT)
Duration: 12 Months
Agency Interview Type: Either Webcam Interview or In Person

Required / Desired Skills
Proven experience in business process analysis, requirements development, implementation, testing and documentation Required 7 Years
Working knowledge of the application development life cycle Required 7 Years
Strong analytical and conceptual skills Required 7 Years
Proven working knowledge of business process improvement and process modeling Required 7 Years
Demonstrated strong written and verbal communication skills and experience with Microsoft Suite Required 5 Years
The ability to take complex end-user requirements to automated process workflow Required 5 Years
Ability to work independently and with a team Required 5 Years
Proficiency in Microsoft Office Suite Required 5 Years

Expert Business Analysis – NCDOT IT Project Management Office is seeking short term staffing resources for an approximate 12 month effort to implement an Occupational Safety Audit solution and Disadvantaged Business Enterprise Contact Management System.
This project is intended to implement the solution to allow DOT IT organization to automate its business processes for change and problem management. These positions have responsibility for systems analysis which includes assuring that help desk and call center processes are fully understood, capturing detail requirements and business rules. Responsibilities include:
• Fully understanding and documenting business processes and system integration requirements.
• Security protocols for system utilization
• Knowledgeable of the current architecture of ServcieNow.
• Implementing IT business processes including workflow analysis, workflow diagrams, requirements solicitation, documentation, and quality assurance.

Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.
Description (including, but not limited to):
1. Managing business analysis work or projects with distinct deliverables to a solution
2. Identifying and documenting business processes, issues, value levers, metrics, and capabilities
3. Collecting, organizing, and analyzing data
4. Completing analysis and documentation of as-is capabilities
5. Conducting interviews to gather business requirements
6. Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking
7. Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc.
8. Supporting change management and communications programs and activities
9. Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks

 

NC_Resume_Template-572874

NC-RTR-572874

Project Manager (PMP/CSM/ACP/CPO) with business performance analysis, MS Project, QA, architecture/infrastructure, java/.net, agile and healthcare experience

Job Id: NC-572833 (9859816)

Project Manager (PMP/CSM/ACP/CPO) with business performance analysis, MS Project, QA, architecture/infrastructure, java/.net, agile and healthcare experience

Location: Raleigh, NC (NCDHHS-PMO)
Duration: 12 Months
Agency Interview Type: Either Webcam Interview or In Person

Required / Desired Skills
At least 7 years of project management experience, preferably with large, complex automation implementation efforts in an Agile development framework Required 7 Years
Minimum of 7 years of experience managing projects implementing large multi client n-tier client/server systems Required 7 Years
Proven track record of delivering IT projects within budget, scope and schedule. Required 7 Years
Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability. Required
Hands on experience managing project risk, cost, schedule, quality, testing, and communications Required
Solid work experience with project management tools (e.g. Microsoft Project) Required 7 Years
Hands on experience managing application acceptance testing. Required 5 Years
Demonstrated technical architecture/infrastructure knowledge and experience with multiple hardware platforms and operating systems Required
Experience with MS Office. Required
PMI certification Project Management Professional (PMP) Highly desired
Demonstrated presentation and training skills. Required
Demonstrated oral and written communication skills. Required
Solid work experience managing implementation projects in the healthcare arena working with multiple statkeholders Highly desired 7 Years
Experience managing implementation projects that used .NET, Java, XML, HTML, CSS, VBScript, JavaScript, IIS Highly desired 5 Years
Solid work experience managing projects implementing healthcare systems including applicable data transmission and interface requirements Required 7 Years
Certified Scrum Master (CSM) or Agile Certified Practitioner (ACP) or Certified Product Owner (CPO) Highly desired

The NC Department of Health and Human Services (DHHS) Project Management Office is seeking a short term Expert Project Manager to lead the development and implementation of a complex IT solution within an Agile program delivery structure. The person must demonstrate an extensive track record managing projects delivering large projects within a complex, matrix organization. Required to have extensive knowledge and experience managing projects for developing systems using the Agile Scrum framework. Must have excellent communications skills, must be well organized and exhibit excellent follow-up and follow-through skills.
Position duties include but are not limited to the following:

• Provide leadership in managing a large scale, complex project within the Agile Scrum framework.
• Ability to work with Scrum teams to develop project plans, roadmaps, and manage the product (feature) backlog.
• Knowledge and competency in the project schedule building process, including techniques for estimation, developing contingency and Agile product/feature backlog.
• Manage the critical day-to-day operational elements of assigned project including: project vision/objectives, financials, scope, quality, schedule, resourcing, vendor management, dependencies, risks, status reporting, stakeholder engagement, business readiness/organizational change management, value realization necessary to deliver specified requirements, objectives and value.
• Document the project charter, roles, tasks and measures of success.
• Provide leadership by facilitating project definition, planning, budgeting, scheduling and resource planning to accomplish project objectives while managing applicable scope, quality, time and cost constraints.
• Ensure smooth project progression by effectively defining/managing the project plan (MPP), phase gate reviews, change requests and stakeholder status reporting.
• Provide leadership, vision and direction for both project team and business partners while working cross-functionally to solve problems and implement changes and ensure appropriate and professional communication among stakeholders.
• Manage projects throughout the project lifecycle. Evaluate progress and quality, manage issue resolution process and take corrective action, as necessary.
• Ensure adherence to DHHS IT Division Project Management Office and other applicable state/federal policies and procedures.
• Develop quality business relationships so that client needs can be anticipated and addressed.
• Proactively develop innovative approaches, risk mitigation strategies and quality control.
• Actively engage in development or oversight of the development of all documentation for project.

The position requires the ability to work well in a team environment, as well as skills to facilitate communication, team focus, influence, service-oriented, problem-solving, analytic thinking, planning, personal development and decisiveness. Using these attributes, the candidate will communicate individual roles and project/program expectations for both internal and external teams, develop detailed project plans and schedules, provide work direction and leadership to assigned projects or programs including sub projects and at times, individual project members; including scheduling, assignment of work and review of project efforts using a strong blend of Project Management business analysis and technical experience. This position also monitors and audits project or program milestones and critical dates to identify potential jeopardy of project schedule and identifies ways to resolve schedule issues, provides required project status reporting, assesses variances from the project plan, gathers metrics, and develops and implements changes as necessary to ensure that the project remains within specified scope and is within time, cost, and quality objectives.

 

NC_Resume_Template-572833

NC-RTR-572833

Network Architect (CCIE/ISE/NAC/CISSP)Must with LAN, WAN, WLAN, VPN, Citrix Load Balancing, Juniper Firewalling, Cisco VoIP, NX-OS, VXLAN/OTV, CUCM, CCX, Route/Switch, Data Center and CCIE/Double CCIE certification

Job Id: TX-LCRA11142 (912390819)

Network Architect (CCIE/ISE/NAC/CISSP)Must with LAN, WAN, WLAN, VPN, Citrix Load Balancing, Juniper Firewalling, Cisco VoIP, NX-OS, VXLAN/OTV, CUCM, CCX, Route/Switch, Data Center and CCIE/Double CCIE certification

Location: Austin TX (LCRA)
Duration: 12 Months

Minimum Requirements:
Years Skills/Experience
9 Security CCIE, ISE, NAC, CISSP
9 Knowledge of areas including LAN, WAN, WLAN, VPN, Citrix Load Balancing, Cisco 1000v, Cisco ASA, ASAv, and Juniper Firewalling. Cisco VoIP, Cisco Unified Computing (UCS)
9 Experience in ACI, NSX, other Automation/SDN, Nexus, Catalyst, UCS, VPC, BGP, OSPF, MPLS, VMware, VDS, 1000v, Citrix NetScaler
9 Knowledge of network related platforms, technologies, and protocols inclusive of Cisco IOS, Cisco NX-OS, Juniper JunOS, Data Center Interconnect (DCI), Multiprotocol Label Switching (MPLS), virtualization, overlays (VXLAN or OTV), OSPF, BGP, VRF, DNS, and DHCP
9 Knowledge of VoIP technologies that include Cisco Unified Communications Manager (CUCM) 9.X, Contact Center (CCX), and Unity.
9 Experience with a variety of related management tools that include Solarwinds Orion and Infoblox.
9 Experience with cloud technologies such as VMware, OpenStack, and CloudStack.
9 Double CCIE with Route/Switch and Data Center
9 Skill in analyzing and solving complex problems
9 Skill in verbal and written communication
9 Skill in communicating effectively with team members, supervision/management and external organizations under normal and emergency conditions
9 One or more Certifications – Cisco CCIE, Double CCIE

Healthcare BA With MDM and SDLC Experience

Job Id: TX-52980000008038R (910090820)

Healthcare BA With MDM and SDLC Experience

Location: Austin TX (HHSC)
Duration: 12 Months

Minimum Requirements:
Years Skills/Experience
8 Experience within HHS system (or other large healthcare or insurance entity) as a business analyst
7 Proven ability to work successfully with technical and non-technical groups, and manage multiple responsibilities
7 Proven ability to work successfully with technical and non-technical groups and manage multiple responsibilities
5 Experience and understanding of Enterprise Information Management best practices
4 Experience in MDM program implementation, particularly using Informatica suite tools
Strong Communication, analytical and interpersonal skills at all levels

Preferences:
Years Skills/Experience
4 Experience facilitating productive meetings to formulate business requirements and communicate stakeholder needs to technical staff
3 Experience working with full agile system development lifecycle (SDLC)
Bachelor’s degree in Computer Science, Systems Engineering or equivalent experience

Informatica ETL Developer/Data Analyst with EIM/MDM, data modeling/cleansing, DW and healthcare/MMIS/TIERS experience

Job Id: TX-52980000008030R2 (99090820)

Informatica ETL Developer/Data Analyst with EIM/MDM, data modeling/cleansing, DW and healthcare/MMIS/TIERS experience

Location: Austin TX (HHSC)
Duration: 12 Months

Minimum Requirements:
Years
Skills/Experience
8 Experience performing data and process analysis to identify and assess errors and anomalies and determine root cause; works with data owners to correct data generation/collection and business processes
8 Previous experience analyzing and standardizing data in Large EIM and Master Data Management projects and teams
6 Previous experience documenting data processes, business and technical metadata and preparing reports.
4 Has experience identifying, analyzing and resolving complex data issues across multiple environments.
4 Experience with data and dimensional modeling tools
4 Experience with Informatica or other ETL tools to perform data reconciliation, data standardization, data cleansing, risk data warehousing, and data mapping analysis for data translation activities
Strong Communication, analytical and interpersonal skills at all levels
Strong Ability to work on multiple projects or project assignments

Preferred:
Years Skills/Experience
2 Previous Health and Human Services industry experience
Experience with healthcare encounter data, particularly via EDI 270/271, 835, and 837 transactions (as implemented at TMHP)
Experience with Clinical Management for Behavioral Health Services (CMBHS) data (for state-contracted community mental health and substance abuse service providers)
Experience working with Texas Medicaid Management Information System (MMIS) data and/or Texas Integrated Eligibility Redesign System (TIERS) a plus
Bachelor’s degree in Computer Science, Systems Engineering or equivalent experience

52980000008030R2_HHSC_Solicitation.docx

Helpdesk Analyst with HEAT, Avaya, Windows, Office/O365, Active Directory and documentation experience

Job Id: NC-572104 (93990816)

Helpdesk Analyst with HEAT, Avaya, Windows, Office/O365, Active Directory and documentation experience

Location: Raleigh, NC (NCDOT)
Duration: 12 Months
Agency Interview Type: In Person Only

Required / Desired Skills
Excellent verbal and written communication skills Highly desired 5 Years
Experience with HEAT Call Tracking or similar tool, Avaya or similar call distribution tool, Microsoft Windowns, Office 2010/2013/2016, O365. Highly desired 5 Years
Experience and thorough knowledge in Active Directory administration, such as, creation/modification of accounts Highly desired 5 Years
Ability to manage tasks and meet schedules; ability to write technical documentation that is easily understood by staff and customers. Required 5 Years
Excellent Customer service and teamwork. Required 5 Years
Ability to independently resolve routine and some non-routine problems. Ability to solve problems and perform diagnostics on software and/or hardware Required 5 Years
Ability to identify and understand reoccurring problems and recommends solutions. Required 5 Years
Ability to follow complex and/or detailed technical procedures. Required 5 Years

The purpose of this position is to function as a Helpdesk Analyst providing consultation, support, and/or training to clients of computer or other information technology based system. May provide routine and non-routine support for a broad range of information related technologies, or may provide in-depth support for a narrowly defined area of technology.
• Performs account administration (create/modify Active Directory accounts, Exchange accounts, NCID accounts and other user accounts).
• Analyzes information provided by HR personnel and Client Services technicians in order to create and/or modify accounts for new employees and/or existing NCDOT employees.
• Is able to use the information provided to assess data and application access.
Is able to troubleshoot data and application access issues and adjust Active Directory properties as needed

• Distributes Agency-wide email communications and notices related to technology issues
• Maintains mainframe printer node configurations
• Serves as project team member and makes recommendations for routine problem solutions
• Work on special projects which require planning of how, when and who the task will be preformed
• Refers highly complex or difficult technical problems to a higher-level Technology Support Specialist or other technical resource for that particular technology questions
• Provides basic support of hardware, software, applications, NCDOT internal and external users
• Serves as a technical resource on all of NCDOT’s standard desktop applications to 10,000+ computer users
• Instructs users via phone and/or email on the basic functionality of desktop applications
• Follows detailed procedures while making recommendations for routine problem solutions
• Enters information into call tracking system and monitors to ensure customer service needs are met for all computer and network related issues
• Communicates effectively in oral and written formats
• Promotes a positive customer relationship while working with other Helpdesk staff and high level Analyst and Specialists
• Schedules and Facilitates daily operations status calls
• Initiates Major Incident Process (MIP) communications and conference bridges
• Maintains Major Incident Logs
• Maintains employee directory

NC_Resume_Template-572104

NC-RTR-572104

Desktop Support Technician with hardware, software, peripherals and components, networking, Migrating data and user profiles protocols Experience

Job Id: NC-571149 (95990816)

Desktop Support Technician with hardware, software, peripherals and components, networking, Migrating data and user profiles protocols Experience

Location: Raleigh, NC (NCDOT)
Duration: 12 Months
Agency Interview Type: In Person Only

Required / Desired Skills
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years
Installing and imaging new computers and loading appropriate software for customers Required 7 Years
Installing local and network printers and other peripherals and configuration of same Required 7 Years
Migrating data and user profiles Required 7 Years
Documenting process and procedures related to technical field support activities Required 7 Years

Customer Desktop Support – Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.
Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions.
Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

NC_Resume_Template-571149

NC-RTR-571149

Desktop Support Technician with hardware, software, peripherals and components, networking, Migrating data and user profiles protocols Experience

Job Id: NC-571937 (95990816)

Desktop Support Technician with hardware, software, peripherals and components, networking, Migrating data and user profiles protocols Experience

Location: Raleigh, NC (NCDOT)
Duration: 12 Months
Agency Interview Type: In Person Only

Required / Desired Skills
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years
Installing and imaging new computers and loading appropriate software for customers Required 7 Years
Installing local and network printers and other peripherals and configuration of same Required 7 Years
Migrating data and user profiles Required 7 Years
Documenting process and procedures related to technical field support activities Required 7 Years

Customer Desktop Support – Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.
Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions.
Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

NC_Resume_Template-571937

NC-RTR-571937

QA Tester with C#, .Net, testing principles, practices, HP/ALM, UML, Use Cases, Asset Management Tool, Incremental Development and Government experience

Job ID: TX-529CMBHS080118 (98290819)

QA Tester with C#, .Net, testing principles, practices, HP/ALM, UML, Use Cases, Asset Management Tool, Incremental Development and Government experience

Location : Austin, TX (HHSC)
Duration: 12 months

Minimum Requirements:
Years
Skills/Experience
6 Experience testing C# and .net platform information systems.
6 Knowledge of testing principles, practices, and techniques.
6 Full time experience creating and editing automated test suites using tools such as HP/ALM. .
6 Experience with integration testing using automated testing tools
6 Experience with UML, Use Cases, Asset Management Tool (ClearCase or TFS).

Preferences:
Years Skills/Experience
6 Excellent communication skills, written and oral, with people of all technical levels.
6 Knowledge of Incremental Development Methodologies .
4 Experience working with Government agencies.
6 Knowledge of industry best practices and standards .
6 Ability to establish and maintain effective working relationships with peers, users, technical staff and management.
6 Ability to work independently and in a team environment.

529CMBHS080118_HHSC_Solicitation

LEAs Program/Project Manager with Training, Stakeholder and HRMS implementation projects experience

Job Id: NC-556983 (912090816)

LEAs Program/Project Manager with Training, Stakeholder and HRMS implementation projects experience

Location: Raleigh, NC
Duration: 05 Months
Agency Interview Type: In Person Only

Required / Desired Skills
Deep knowledge of HR and Finance Business practices across NC’s Local Education Agencies(LEAs). Highly desired 1 Years
Ability to mentor systems training and support personnel. Required 10 Years
Ability to work across departments to define and execute requirements and manage stakeholder expectations. Required 10 Years
Experience as a Program/Project Manager on a HRMS implementation projects Required 3 Years

Results oriented candidate with a solid background in School District Human Resource Systems and Finance Systems. Must be able to demonstrate excellent communication and problem-solving skills. Responsible for working with both NC Local Education Agencies(LEAs) business and technical teams and NC Department of Public Instruction (DPI) IT personnel to define and execute requirements and manage stakeholder expectations.
The successful candidate will be able to provide domain specific guidance to NC’s Local Education Agencies (LEAs) for Human Resources subjects. The ideal candidate will be able to provide system specific support for the DPI’s HRMS System and will provide guidance on multiple topics contained within that system. Report to DPI’s School Business Systems Modernization Deputy Director to manage internal and external relationships across initiative components to ensure successful delivery of the HRMS solution.

NC_Resume_Template-556983

NC-RTR-556983

Helpdesk Analyst with COBOL, CICS DB2, JCL, File Aid, Abend Aid, Expediter and tax/financial experience

Job ID: MD-E00B9400005-Helpdesk (97590831)M

Helpdesk Analyst with COBOL, CICS DB2, JCL, File Aid, Abend Aid, Expediter and tax/financial experience

Location: 80 Calvert St Annapolis MD
Duration: 5 years
Positions: 2 (2/2)

2.3.2 Help Desk Specialist (Junior)
2.3.2.1 Work in cooperation with the current contractors as well as other COM staff.
2.3.2.2 Answer Service Desk calls and log each call into the IT Service Desk system.
2.3.2.3 Review call history, assess the problem, resolve the problems, and document in the IT Service Desk system.
2.3.2.4 Set up new workstations and printers to access the network.
2.3.2.5 Deploy new state procured equipment and software to the existing network.
2.3.2.6 Create/restore workstation images.
2.3.2.7 Troubleshoot workstation network connectivity issues
2.3.2.8 Troubleshoot issues regarding all hardware and software stated above.
2.3.2.9 Install software/hardware on workstations.
2.3.2.10 Update Service Desk requests on a daily basis.

Desired Experience
The following preferred experience will be evaluated as part of the TO Technical Proposal (see the capability of proposed resources evaluation factor from Section 6.2):
A. Minimum of 10 years’ experience in the field of application development
B. Advanced knowledge of mainframe programming and debugging platforms & utilities; COBOL, CICS, DB2, and JCL.
C. Experience should demonstrate progressively more challenging and complex applications of COBOL, CICS, and DB2 in the areas of coding, testing, debugging, documenting, maintaining, and modifying complex applications programs
D. Functional knowledge of programming and debugging tools such as File Aid, Abend Aid and Expediter
E. Previous experience with financial and/or tax systems.
F. Previous experience with mainframe advanced function printing.