innoSoul:

Job ID: MNSITE-1606 (99990830)

BA Lead (IIBA) with SDLC, materials testing and LIMS experience

Location: St Paul, MN
Duration: 9+ months
Interview: In-person

Minimum Qualifications
• Five (5) years’ experience Business Analyst role
o A Master’s degree substitutes for three years of experience, or a Bachelor’s degree substitutes for two years, or an Associate’s degree substitutes for one year
• Two (2) engagements lasting more than six (6) months in Business Analyst role

Desired Skills
• Experience with all aspects of the Software Development Life Cycle (SDLC)
• Lead BA experience
• Bachelor’s degree in Information Services
• Business Analyst Certification (IIBA certification or equivalent)
• Experience in laboratory environments, preferably materials testing.
• Experience with Lab Information Management Systems, preferably LabVantage.

• Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints.
• Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely. Represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, where appropriate.
• Decompose high-level business and user requirements into functional requirements specifying an appropriate level of detail suitable for use by those must base their work on the requirements.
• Identify the current- and future-state business processes; define quality attributes, external interfaces, constraints, and other nonfunctional requirements.
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
• Participate in requirements prioritization and facilitate the negotiation of requirements amongst multiple stakeholders.
• Analyze and document business requirements and required data to deliver work products throughout the project life cycle.
• Translate business requirements to System/Functional specifications, and pass them on to Application Developers.
• Coordinate Business Validation to verify that a set of end-to-end business processes function as intended.
• Work with the product manager or project sponsor to document the product’s vision and the project’s scope.
• Participate in peer reviews and inspections of requirements documents and work products derived from those documents to ensure that the requirements were interpreted correctly.
• Manage requirements traceability information and track requirements status throughout the project.
• Manage changes to baselined requirements through effective application of change control processes and tools.
• Identify ways to assist product management in product planning through requirements development and analysis. Propose new product features and updates.

Right+to+Represent+Form_V2.docx

Job ID: NC-603700 (99090823)

Java developer with Oracle Databases, J2EE, JSP, Struts/Spring framework, eclipse, and Java Scripting, XML, WebSphere, Junit, Web Services, SOAP, JMS, WSDL, IIS, React and enterprise software suite experience

Location: Durham, NC(NCDHHS)
Duration: 12+ months
Interview: Either Webcam Interview or In Person
Positions: 1(1/2)

Experience working in the technical architecture field in enterprise software suite. Required 7 Years
Experience in Oracle Databases and Utilities. Required 7 Years
Experience in J2EE, JSP, Struts/Spring framework, eclipse, and Java Scripting Required 7 Years
Experience in XML, WebSphere, Junit, Web Services, SOAP, JMS, WSDL and XML. Required 7 Years
Experience in translating and communicating highly technical concepts to both technical personnel and non-IT business users. Required 7 Years
Demonstrated ability to develop relationships/ partnerships with customer by responding to needs and exhibiting a sense of urgency. Required 7 Years
Demonstrated ability to identify options independently, develop solutions, and take action when responding to customer needs. Required 7 Years
Demonstrated ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required 7 Years
Demonstrated skill in preparing implementation plans to multiple platforms. Required 7 Years
Experience with programming techniques and languages (Object Oriented Design, IIS); Highly desired 5 Years
Experience with React framework Highly desired 5 Years
Experience with the C?ram software suite of products. Highly desired
Experience with North Carolina DHHS Business IT Functions Highly desired

The NC Department of Health and Human Services seeks contractor resources to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Technical Architect.The primary purpose of the NC FAST Technical Architect is to provide provide senior-level business and systems analysis, modeling, system architecture and programming for NC FAST application development and maintenance operations using Java programming technology. This role will perform business and workflow process modeling, and business reengineering using Enterprise Framework Components. Duties also include participation in strategic and tactical planning with Business Partners, Vendors, and organizational unit management; participating in project planning and estimating efforts; consultation and planning for specific modifications and enhancements to production applications/information systems; monitoring technical effort activities for adherence to schedules, milestones and deliverables; making recommendations to management on enterprise development practices, and tools; mentoring and training other organizational unit applications development staff in standard development practices, standards and tools; providing status and time reporting; monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures; and application/information system assessment and performance monitoring. This role requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set in order to can serve as a mentor in this area(s) to others. This contractor will provide application development and system administration/configuration support, and mentoring for creating new applications and modifying existing applications. This role may be involved in uplifting older versions and technologies used in the current environment to newer versions and/or state-of-the-art technologies. On call may be required depending on client automation needs.

ERTR – 603700.doc

NC_Resume_Template-NW 603700.doc

Job ID: NC-603691 (94790823)

Instructional Designer with eLearning, Adobe FrameMaker, Captivate, PhotoShop, Breeze, Dreamweaver, SnagIt, Visio and LMS/Learning Gateway and government experience

Location: Durham, NC(NCDHHS)
Duration: 12+ months
Interview: In Person Only
Positions: 1(1/2)

Experience in curriculum design and developing training materials for adult learners. Required 5 Years
Experience with eLearning technology and experience in developing instructor led and on-line training courses. Required 5 Years
Experience creating tests, surveys, and lessons learned reports based on course objectives. Required 5 Years
Experience with learning software that may include Adobe FrameMaker, Adobe Captivate, PhotoShop, Adobe Breeze, Dreamweaver, SnagIt and Visio. Required 5 Years
Prefer experience with Learning Management System (LMS) technology such as Learning Gateway. Highly desired 3 Years
Experience with computer-based training instructional design. Required 5 Years
Experience as a County-based Child Welfare Social Worker Highly desired 1 Years
Experience with youth/family services in a community-based Mental Heath program or at risk youth/family services government program or nonprofit org Highly desired 2 Years

Position analyzes the NC FAST system functionality and works with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to design training/develop course materials, develop and maintain Adobe FrameMaker templates and scripts, and revise training materials for training adult learners. Tasks include training task analysis, gathering/incorporating course content, applying instructional design theory and utilizing instructional technology tools such as Learning Gateway to enhance learning and ensure that design and delivery are consistent with identified learning goals/objectives. Training content may include developing templates, graphics, and audio/visual materials for use in on-line training, interactive web-based, facilitator guides, PowerPoint presentations, participant guides and tests, job aids and other classroom materials.

ERTR – 603691.doc

NC_Resume_Template-NW 603691.doc

Job ID: NC-604043 (96990823)

Desktop Support Engineer with networking, data/user profile migration and ServiceNow experience

Location: Raleigh NC (NCDOT)
Duration: 12+ months
Interview: Either Webcam Interview or In Person
Positions: 1(1/2)

Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years
• Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years
• Installing local and network printers and other peripherals and configuration of same. Required 7 Years
• Migrating data and user profiles. Required 7 Years
• Documenting process and procedures related to technical field support activities. Required 7 Years
• Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years

The NCDIT-Transportation is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

This request is to help support the high number of Service Desk requests, hardware installations, and customer software support required for the following (but not limited to) counties: New Hanover, Brunswick, Pender, Onslow, Duplin, and Sampson. **TRAVEL REQUIRED**

Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

ERTR – 604043.doc

NC_Resume_Template-AE-604043.doc

Job ID: NC-604051 (96990823)

Desktop Support Engineer with networking, data/user profile migration and ServiceNow experience

Location: Raleigh NC(NCDOT)
Duration: 12+ months
Interview: Either Webcam Interview or In Person
Positions: 1(1/2)

Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years
Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years
Installing local and network printers and other peripherals and configuration of same. Required 7 Years
Migrating data and user profiles. Required 7 Years
Documenting process and procedures related to technical field support activities. Required 7 Years
Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years

The NCDIT-Transportation is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

This request is to help support the high number of Service Desk requests, hardware installations, and customer software support required for the Region 3 area. **TRAVEL REQUIRED**

Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

ERTR-604051

NC_Resume_Template-AE-604051.doc

Job ID: NC-603303 (99090823)

Curam Developer with IEG2, CERT, Java, web services/SOAP/WSDL, Oracle, WebSphere and healthcare experience

Location: Durham NC 27709 (NCDHHS)
Duration: 12 months
Interview: In Person Only

Skills :
Cúram V6 Certified Developer Highly desired
Social enterprise management experience. Required 3 Years
Experience as a Cúram Developer with experience in the full life cycle of requirements through functional design and testing. Required 3 Years
Experience in development with both the Cúram Enterprise Framework and Cúram Solution Modules. Required 3 Years
Experience in problem identification and integration of technical skills to address and solve issues. Required 2 Years
Experience with translating and communicating highly technical concepts to both technical personnel and non-IT business users. Required 2 Years
Experience with creating and writing technical documents using MS Office products, Visio, Word, Excel, and PowerPoint. Required 2 Years
Ability to develop relationships/partnerships with customer by responding to needs and exhibiting a sense of urgency, independently identify options. Required
Ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required
Experience using the Cúram Enterprise Framework Components, Cúram Intelligent Evidence Gathering (IEG2), Cúram Express Rules for Triage (CERT). Required 3 Years
Experience using Oracle and Subversion. Required 2 Years
Technical knowledge in the following specialized areas of web application system analysis and programming: Java, J2SE, J2EE, XML, and XSL. Required 2 Years
Techical knowledge in Eclipse, HTML, Cascading Style Sheets, and Web Services standards (SOAP and WSDL). Required 2 Years
Experience with Oracle database platforms and tools. Highly desired
Experience with JavaScript and IBM Websphere. Highly desired
Experience with state government IT Functions. Highly desired
Experience with the Curam Child Care Module Desired

NC FAST requires a Curam developer/programmer to assume significant delivery responsibilities to build and maintain interfaces to support NC FAST Operations and Maintenance activities.

The NC Department of Health and Human Services seeks a contractor resource to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) using Cúram Software.

This resource will have significant delivery responsibilities as part of NC FAST development, and will act as the point of contact on site for development-related questions and issues that arise which cannot be addressed by a technical consultant. They will work closely with Senior Technical Consultants on design and development issues, and may act in the role of senior technical developer.

Duties include but are not limited to: leading functional and detailed requirement development, code development, Joint Application Development (JAD) sessions, functional and detailed design, and life cycle management for the implementation of NC FAST.

Areas of focus will include business and workflow process modeling, and business reengineering using Cúram. These activities will involve the use of COTS Cúram Enterprise Framework Components, Cúram Intelligent Evidence Gathering (IEG2), Cúram Express Rules for Triage (CERT), Oracle, use of XML technology in Cúram, Cúram Evidence Framework, Subversion, and WebSphere. Responsibilities also include reporting statuses to the NC FAST Project Manager, and adhering to DHHS policies and procedures.

E-RTR-603303

NC_Resume_Template-603303

Request ID: IN-8842-1 (99090823)

RSA Archer Admin with FISMA, NIST, security, privacy standards, PM, security/compliance/risk management and healthcare/HIPAA experience

Location: Columbia SC
Qty: 1
Duration: 12 Months Hrs/Wk: 40.00

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. 5 years of experience designing, developing and deploying advanced RSA Archer solutions and components?
2. 5 years of Software Development Lifecycle (SLDC) experience
3. Experience supporting a production RSA Archer environment in a multi-environment configuration as an Application Administrator
4. Ability to convert business requirements into applicable Archer applications
5. Self-discipline/self-directed with minimal oversight
6. Experience with FISMA, NIST, security, and privacy standards

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Project management skills a plus
2. Knowledge of the Healthcare and HIPAA with specific attention to compliance requirements is a plus
3. 5 plus years of experience within information security, compliance or risk management
4. Understanding of compliance reporting practices and methodologies

REQUIRED EDUCATION/CERTIFICATIONS:
1. High School or above

PREFERRED EDUCATION/CERTIFICATIONS:
1. Bachelor’s Degree in Computer Science
2. RSA Archer Certified Associate
3. RSA Archer Certified Professional

Experience
Network Security Federal Information Security Management Act (FISMA) Yes 1 Advanced Within 6 Months 4 – 6 Years
Network Security IMPLEMENTATION OF PRIVACY INDUSTRY BEST PRACTICES. Yes 1 Advanced Within 6 Months 4 – 6 Years
Software Framwork Software development life cycle (SDLC) Yes 1 Lead Currently Using 4 – 6 Years
Specialties Business Analysis experience to include data flow diagrams, requirements specifications, use case scenarios, and acceptance testing. Yes 1 Advanced Currently Using 4 – 6 Years
Specialties eGRC solutions Yes 1 Lead Currently Using 4 – 6 Years
Specialties NIST Security Yes 1 Advanced Within 6 Months 4 – 6 Years
Specialties RSA Archer Yes 1 Lead Currently Using 4 – 6 Years

– Candidates are expected to work primarily onsite for the duration of the engagement. Remote work will be approved based upon the manager’s discretion. Up to 50% offsite work is possible depending on workload, required meeting attendance, and the quality and timeliness of the work product. Initially, it will be 100% on site for approximately 6 months. It will take this long to become properly acclimated to the role. After this time, it can go up to 50% remote.
– Candidates with resumes over 5 letter-sized pages will be considered after all other candidates, if at all. Shorter resumes which are tailored to show how the candidate’s experience directly maps to our needs will result in a greater chance of an interview. This is not a deal breaker if it is over, but it is preferred

Essential Responsibilities
1. Collaborating with Client stakeholders in applying process and functional requirements to application
design modifications
2. Providing design and development of reporting dashboards and iViews to Client stakeholders?
3. Integrating data feeds into Archer
4. Working with Client stakeholders configuring and/or customizing RSA Archer 6.x
5. Implementing RSA Archer out of the box as well as leading design and analysis for customizations and On Demand applications for Client Stakeholders
6. Possessing strong analytical and problem-solving skills in application calculations and cross references
7. Being responsible for day-to-day technical administration of the RSA Archer platform
8. Leading the administration of items such as user accounts, data feeds, workflow, and report access
9. Providing development/configuration support based on technical requirements
10. Owning technical issues, problem resolution, and request management
11. Provisioning of Archer local user accounts and assigning groups and roles
12. Having previous experience working with Archer LDAP integration with Active Directory

Job ID: FL-138567 (97490822)

Project Manager (PMP) with MS Project, agile/iterative/waterfall and business processes experience

Location: 500 South Duval Street Tallahassee, FL (FLORIDA DEPARTMENT OF ENVIRONMENTAL PROTECTION)
Duration: 10 months
Interview: Skype or In-person
Positions: 1 (1/2)
References: 3

At minimum, this staff augmentation position requires the following qualifications –

• EDUCATION: Bachelor’s Degree in Computer Science, Information Systems or other
Information Technology major, or equivalent work experience.

• CERTIFICATION: Project Management Professional (PMP)

• EXPERIENCE:
– 5+ years’ experience in IT project management, specifically in managing medium-t-large
scale software application development projects.
– 5+ years’ experience in managing multiple projects concurrently.
– 5+ years’ experience in developing and maintaining detailed project schedules using
Microsoft Project
– In-depth knowledge of the principles, theories, practices and techniques for managing
the activities related to planning, managing and implementing software projects and
programs
– Documented and proven ability to formulate project plans for managing and monitoring
progress on software development projects; to think logically and to analyze and solve
problems; compile, organize and analyze data; to evaluate and monitor projects, plans
and schedules and implement corrective action plans;
– Solid understanding of software development lifecycle methodologies (e.g., waterfall,
iterative, agile, etc.)
– Excellent written and oral communication skills
– Excellent listening and interpersonal skills
– Excellent presentation skills
– Ability to communicate ideas in both technical and user-friendly language
– Ability to focus stakeholders on outcomes to make most efficient use of time
– Ability to manage change resistance
– Ability to facilitate updates to the organization’s business processes by business process
owners
– Ability to understand and solve complex problems
– Ability to facilitate outcome-based discussions with multiple program areas
– Experience implementing change initiatives
– Experience working in a team-oriented, collaborative environment

– Strong customer service orientation
– Strong organization skills
– PMP Certification

PREFERRED Knowledge, Skills & Abilities (KSAs)
– Familiarity with environmental related data such as permitting, water qualityrestoration.
– Familiarity with analytics platforms and their ability to produce descriptive, diagnpredictive and prescriptive results.
– Familiarity with accounting, financial management, and ledger systems
– Experience implementing large and complex IT systems
– Knowledge and understanding of DEP’s technical environment.

Appendix C-Resume Self-Certification Form.docx

Job ID: NC-602719 (92390822)

Desktop support Technician with routers, switches, helpdesk tickets and AD experience

Location: Raleigh NC(NCDHHS)
Duration: 6+ months
Interview: In Person Only
Positions: 1(1/2)

WIN10 experience, Required 1 Years
Basic understanding of routers and switches, Required 1 Years
experience with imaging and PC set up Required 1 Years
AD experience Required 1 Years
Experience working helpdesk tickets. Required 1 Years

Organization Info: The Department of Information – Consumer Platform Operations Division provides desktop support to 15 NC government agencies, boards, and commissions. The desktop service includes hardware and software support management, purchasing and lifecycle management, and enterprise tool management.

Duties will include:
? PC asset management activities
? Data entry
? Imaging
? Monitor and PC deployments
? Working on desktop requests in ServiceNow
? Software installations
? Remote and deskside support

Nice to have exposure to:
? Active Directory
? McAfee suite
? Bomgar remote tool the experience
? 2 in 1 Tablets, Apple – macs and iPad
? ServiceNow
? Basic understanding of network infrastructure, protocols, switches, routers, IP telephony and physical wiring.

Needs working experience
? WIN10, IOS
? O365
? Imaging PCs
? Supporting Desktops, Laptops

Should be able to
? Work independently
? Travel with other Techs in the Raleigh area
? Pick up 40 pounds

ERTR – 602719.doc

NC_Resume_Template-AE-604048.doc

Job ID: NC-603250 (94090822)

Automation Tester with Test Director/Quality Center, QTP, Curam, SQL, UNIX and Selenium experience

Location: Durham, NC (NCDHHS)
Duration: 12+ months
Interview: Either Webcam Interview or In Person
Positions: 6(1/6)

Experience and proficiency in using HP test tools including Test Director/Quality Center 9.0 or higher and Quick Test Professional (QTP) 9.5 or higher Required 5 Years
Experience testing web, GUI, client/server, and database applications. Required 5 Years
Experience with requirements analysis and automated test cases/script development. Required 5 Years
Experience with manual or automated testing, testing tools, writing test plans and reviewing test cases. Required 5 Years
Strong analytical and problem solving skills. Required
Good oral and written communications skills in order to interact on a daily basis with system developers, business analysts, and others. Required
Ability to prioritize tasks within the project and work with minimal supervision or guidance. Required
Ability to work in a rapidly changing environment. Required
Stable work history Required
Experience with testing Curam products. Highly desired 1 Years
Experience testing for a health and human services project. Highly desired 1 Years
Experience with executing SQL to validate or test. Desired 6 Months
Experience navigating on a UNIX platform. Desired 6 Months
Experience developing and executing Selinium automation test scripts. Desired 6 Months

The NC Department of Health and Human Services seeks a contractor resource to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Test Scripts Writer. Duties include analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, developing requirements into test conditions, cases and scripts, development and execution of automated scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects. This position is responsible for reviewing test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates testing, reports and tracks testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. This position is responsible for test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures.

ERTR – 603250.doc

NC_Resume_Template-NW 603250.doc

Job ID: NC-604048 (94790822)

Desktop Support Engineer with networking, imaging, network printers/peripherals, user profile migration and documentation experience

Location: Raleigh, NC (NCDOT)
Duration: 12+ months
Interview: Either Webcam Interview or In Person
Positions: 1(1/2)

Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years
Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years
Installing local and network printers and other peripherals and configuration of same. Required 7 Years
Migrating data and user profiles. Required 7 Years
Documenting process and procedures related to technical field support activities. Required 7 Years
Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years

The NCDIT-Transportation is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

This request is to help support the high number of Service Desk requests, hardware installations, and customer software support required for the Region 3 area. **TRAVEL REQUIRED**

Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

ERTR – 604048.doc

NC_Resume_Template-AE-604048.doc

Job ID: TX-80219ITHD2 (94290826)

Helpdesk Analyst with L1 tech support, ticketing/call tracking, trouble-shooting and call center phone support experience

Location: Austin TX (TPWD)
Duration: 12 months

Skills/Experience
2 Skill in delivering excellent Level-I technical support; knowledge of microcomputer architecture and design
2 Skill in problem analysis and utilizing appropriate procedures and techniques to effect problem resolutions
2 Skill in generating detailed and accurate documentation on microcomputer hardware and software problems
2 Skill in providing quality customer service in a courteous and professional manner
2 Ability to generate detailed and accurate problem call tickets utilizing agency standard call tracking system
2 Ability to install, configure and trouble-shoot agency standard microcomputers and their related peripheral

equipment

2 Experience providing phone-based support in a call center or help desk environment

Preferences:
Years Skills/Experience
III. TERM OF SERVICE
Services to begin as soon as possible through August 31, 2020. Total estimated worker hours shall not exceed
2080 hours. This service may be amended, renewed, terminated and/or extended providing both parties agree
to do so in writing.

The Department of Information Resources (DIR) requires the services of one Help Desk assistant, hereafter
referred to as Worker(s), who meets the general qualifications of ITSAC Help Desk 1 Category, Core
Technology Type and the specifications outlined in this document for the Texas Parks and Wildlife Department
(TPWD).
All work products resulting from the project shall be considered “works made for hire” and are the property of the
TPWD. TPWD may include pre-selection requirements that potential Vendors (and their Workers) submit to and
satisfy criminal background checks as authorized by the Texas law. TPWD will pay no fees for interviews or
discussions, which occur during the process of selecting a Worker(s).
This position is responsible for working at the Agency Help Desk. Receives calls for assistance relating to the
utilization of computer equipment and software. Provides moderately complex Level-I system support, problem
analysis and resolutions in support of the Agency’s Local Area Network (LAN), Wide Area Network (WAN),
Agency custom applications and stand-alone microcomputers. Provides technical assistance in the administration
of agency standard Windows operating systems, applications software, hardware, telecommunications and
networking environments. Installs and configures agency standard software applications. Applies and configures
hardware and software upgrades to agency microcomputers. Logs, tracks and resolves problem calls utilizing the
ServiceNow Help Desk Software Package. Works under close supervision with minimal latitude for the use of
initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division
and Branch rules, regulations and procedures.

80219ITHD2_TPWD_Solicitation.docx

Job ID: TX-530190022 (99690823)

UI/UX Developer with JQuery, Bootstrap, Angular, AJAX, NPM, story boarding, mockups, wireframes, POC, Responsive, SOAP/RESTful, SVN, Git, Selenium, LoadRunner, HP ALM, WAS, WCAG, Karma, Jasmine, Cucumber, QUnit, Jenkins and Weblogic experience

Location: Austin TX (DFPS)
Duration: 12 months
Positions: 4 (4/4)
Interview: In-person

Minimum Requirements:

Years
Skills/Experience
8 Professional experience in software engineering
6 Hands-on experience in writing code with front-end development technology including HTML, CSS, JavaScript, JQuery, JavaScript Framework, Bootstrap 3 or 4, Angular
4 Expert in one of more of Angular Framework, AJAX, Bootstrap (3 or 4), Javascript framework, NPM
3 Experience with user journey mapping, story boarding, creating mockups and wireframes, application usability design, fast prototyping, and proof-of-concept development
3 Expert in Responsive and Progressive Web Application Development

Preferences:
Years Skills/Experience
5 Experience in SOAP or RESTful Web Services
5 Working knowledge of code Version Control using SVN or Git
5 Technical Documentation including Design Documents, Standards, and Configuration Plans
3 Experience as a participant in agile software development teams
3 Working knowledge of Test Automation (Selenium, LoadRunner, Accessibility testing) and the ability to troubleshoot integrations with HP ALM
3 Experience in Weblogic Application Server deployments
3 Working knowledge of Responsive / Mobile Development
2 Working knowledge of Web Content Accessibility Guidelines (WCAG) 2.0 / Sec 508
2 Experience with UI test framework Karma, Jasmine, Cucumber, QUnit or similar
2 Working knowledge of Continuous Integration, Jenkins or equivalent

The DFPS Information Resource Management (IT Division) seeks Workers to perform in a Developer Analyst 2/UX Engineer role to assist in planning and coordinating continued modernization development activities for the DFPS complex casework management system (IMPACT), PEIRS, SSCC, Child Placement Portal, Incentives and Remedies, Community Based Care, and other operational projects. The Workers will work with technical teams comprising of technical team leads, developers, user interface/user experience engineers, and technical/functional testing analysts. The Workers will facilitate meetings, elicit project details and document requirements for development projects focused on continuing modernization activities of existing DFPS Enterprise Java web applications. The Workers will also work in concert with various technical leads (e.g., PMO, CTO, and Systems Development Resources) to prioritize assigned work and develop recommendations, options, and alternatives as required.

A Developer Analyst 2/UX Engineer is responsible for the modernization of existing DFPS’ Enterprise web applications, following established standards, quality attributes, and design specifications. This role is responsible for the following:

• Define and Develop low-level design documents
• Contribute to and follow software engineering best practices to create robust and standardized solutions
• Work closely with Business Analysis and Project Management in executing the assigned development work
• Participate in design and development activities for existing and new components
• Perform full stack development including Database, Services, Web Applications, and Front-end development by utilizing various versions of programming languages and frameworks
• Write scalable and high available code by following the design principles and software engineering best practices
• Perform code reviews, unit testing, integration testing, test case automation, continuous integration and continuous deployment
• Identify, investigate, and resolve production problems in a timely manner, based on the priority

OTHER SPECIAL REQUIREMENTS:
Candidates selected for interviews must be able to do a face to face interview at the DFPS work location listed in this solicitation in order to be considered. Vendors are asked to fully vet their candidates for availability of a face-to-face interview.

530190022_DFPS_Solication.docx

Job ID: TX-530190021 (97190823)

Automation Tester with HP ALM, PL/SQL, data conversions, web services testing, SharePoint, Selenium, LoadRunner and Accessibility testing experience

Location: Austin TX (DFPS)
Duration: 12 months
Interview: In-person

Minimum Requirements:

Years
Skills/Experience
8 Experience testing all aspects of web-based applications; UI, database, batch, web service
8 Experience in formulating test scenarios, creating detailed test cases, and performing manual application testing within a complex software environment
5 Ability to work in a team environment and interact with a diverse level of staff to exchange and/or extract information
5 Experience developing, maintaining, and upgrading test cases using HP ALM
5 Experience creating and maintaining defects using HP ALM
5 Experience with MS Office products (e.g., Word, Excel, etc.)
5 Experience setting up test data using SQL and PL/SQL
2 Experience testing data conversions
1 Experience testing web services and batch processes using various toolsets

Preferences:
Years Skills/Experience
3 Working knowledge of Browser testing tools
3 Working knowledge of SharePoint
1 Working knowledge of Test Automation (Selenium, LoadRunner, Accessibility testing) and the ability to troubleshoot integrations with HP ALM

The Software Test Analyst will work in collaboration with the development team to ensure DFPS business needs are reflected in the quality and usability of software code that is developed and deployed. The analyst position will mitigate timeline and accuracy risks associated with software coding changes by discovering defects in software code prior to its release to internal and external customers. Strong analytical, interpersonal, organizational, and both written and verbal communications skills with software testing experience are necessary. Software testing will involve working with the IT project team as well as program staff at DFPS.

The services to be provided include, but are not limited to, the following:

• Developing and maintaining test cases for integration, data conversion and system testing.
• Developing, maintaining, and upgrading manual test scripts.
• Reviewing, analyzing and executing manual test cases within HP ALM.
• Working with project Business Analyst to correctly interpret business processes and requirements.
• Working with QA Lead to determine assignments and deadlines.
• Creating, maintaining and testing of application defects within HP ALM.
• Use of the complete MS Office suite.
• Other duties as assigned.
OTHER SPECIAL REQUIREMENTS:
Candidates selected for interviews must be able to do a face to face interview at the DFPS work location listed in this solicitation in order to be considered. Vendors are asked to fully vet their candidates for availability of a face-to-face interview.

530190021_DFPS_ Solicitation_th.docx

Job ID: TX-530190020 (911390823)

Java Developer with Oracle, PL/SQL, SOAP, Restful Web Services, Spring, Hibernate, Jenkins, Angular, IAM, SSO, OAuth, JWT, Selenium, LoadRunner, HP ALM, SVN, Git, WAS, Weblogic, Responsive/Mobile and WCAG/508 experience

Location: Austin TX (DFPS)
Duration: 12 months
Interview: In-person

Minimum Requirements:
Years Skills/Experience
12 Professional experience in software engineering
8 Expert in Java development using JEE platforms
8 Expert in Web Application Development
8 Experience in Oracle SQL & PL/SQL components
6 Experience in SOAP and Restful Web Services
5 Expert in Technical Documentation including Design Documents, Standards, and Configuration Plans
5 Excellent communication skills verbally and in writing used when leading software development activities, presenting to leadership, and training less experienced developers
5 Expert in Spring Framework
4 Experience in Hibernate ORM
3 Experience in Leading Software development teams
3 Working knowledge of Continuous Integration (Jenkins or Equivalent)
2 Experience in Angular
2 Experience in Identity & Access Management, Single Sign-on, OAuth or JWT
Strong Self-starter capable of leading and mentoring less experienced developers

Preferences:
Years Skills/Experience
5 Working knowledge of Test Automation (Selenium, LoadRunner, Accessibility testing)
and the ability to troubleshoot integrations with HP ALM
5 Working knowledge of Version Control using SVN or Git
5 Working knowledge of development standards for accessibility compliance for websites
3 Experience as a participant in agile software development teams.
3 Experience in Static Coding Analysis using SonarQube or similar product
3 Experience in IBM WebSphere Server deployments
3 Experience in Weblogic Application Server deployments
3 Working knowledge of Responsive / Mobile Development
2 Working knowledge of Web Content Accessibility Guidelines (WCAG) 2.0 / Sec 508

Work involves the following:
• Define and Develop high-level design documents
• Review of low-level design documents
• Assess Level of Effort for individual modules
• Tracking SDLC activity metrics across all disciplines, including Requirements, Coding, Unit testing, Integration testing, Defects, Usability, and other established metrics.

The Workers must have a strong Tech Lead background with extensive experience in the following:
• Eight or more years of experience with Enterprise level Java applications with over three years of experience in a technical lead role.
• Ability to plan and coordinate technical activities including work break down, assignments, estimation of level of effort, enforcement of standards, code review, build engineering, testing, and release management.
• Work closely with Business Analysis and Project Management in prioritizing the assigned work and providing options/alternatives.
• Lead the design activities for existing and new components, make recommendations to the technology leadership.
• Define the automation requirements in a priority order from within the team, including build, testing, and security from CI/CD perspective.
• Technical background with progressive experience with various versions of programming languages and frameworks.
• Ability to simplify design complexities for Junior Developers to meet the quality and timeline objectives.
• Experienced with Full stack development capabilities including Database, Services, Web Applications, and Front-end development.

Other Special Requirements
• Candidates selected for interviews must be able to do a face to face interview at the DFPS work location listed in this solicitation in order to be considered. Vendors are asked to fully vet their candidates for availability of a face-to-face interview.

530190020 _DFPS_Solicitation_th.docx

Job ID: TX-40519R0015051 (911390823)

Splunk/DevOps Admin with Windows/Linux, VMWare, Xen, KVM, Python, Ansible, AWS, Docker, Chef, Puppet, Code Deploy, Code Pipeline, CI/CD, Bash and cloud experience

Location: Austin TX (DIR)
Duration: 12 months
Positions: 1(1/1)

Minimum Requirements:
Years Skills/Experience
5 Splunk cluster administration
5 DevOps/System Administration experience involving Windows and Linux based systems.
4 Experience in virtualization platforms such as Vmware, Xen or KVM
4 Experience in programming languages such as Python, Ansible, etc.
4 Experience in an enterprise IT environment performing technical work

Preferences:
Years Skills/Experience
4 Knowledge of Amazon Web Services cloud computing services, products, and solutions
4 Core administration skills in Windows Server and/or Linux Server, and Docker experience
4 Skill in the use and implementation of automation tools; Chef, Puppet, Ansible, Code Deploy, Code Pipeline as required to meet the requirements of CI/CD
4 Skill in scripting languages; Bash, Python
4 Skill in the integration of DevOps principles, tools, automation, and planning
4 Skill in Identity and access principles and implementation of both on premise and cloud environment

The ideal candidate will have working experience with the support and administration of an enterprise Splunk cluster. Working experience and maintenance of Continuous Integration and Continuous Delivery (CI/CD) pipeline and code deployment tools. Core administration experience of COTS solutions in both Windows and Linux environments. Experience with scripting languages Bash and Python. They should have working experience in the implementation and use of automation tools such as Chef, Puppet, Ansible, Code Deploy, Code Pipeline. Most importantly the candidate should express a desire to work in a team environment, embraces collaboration and communication.

WORKER SKILLS AND QUALIFICATIONS
Ability to manage and prioritize responsibilities through the effective use of time management and organizational techniques. Must be able to apply analytical skills to improve performance of all security associated projects and initiatives. Ability to interact and communicate both written and verbally with the Business and technology representatives. Have capacity to communicate with both the Business and the Technology groups to effectively facilitate issues and requirements.

40519R0015051_DPS_Solicitation.docx

Job ID: TX-40519R0014002 (911390823)

Network Security Engineer (CCNP/PCNSA) with Cyber Security, policy assessment, appliances and host–based security systems experience

Location: Austin TX (of Public Safety (DPS))
Duration: 6 months

Minimum Requirements:
Years Skills/Experience
7 Cyber Security Network Engineer experience.
Certification Cisco Certified Network Professional Security (CCNP Security) certification required, and Palo Alto Networks Certified Security Administrators (PCNSA) certification preferred.

Preferences:
Years Skills/Experience
7 Minimum of five (5) years’ experience defining security configuration and operations standards for security systems and applications, including policy assessment and compliance tools, network security appliances, and host–based security systems. Minimum of five (5) years’ experience providing guidance for security activities in the system development life cycle (SDLC); performing work that required extensive communication with technical and management staff regarding implementation of new internet border technology.

DESCRIPTION OF SERVICES: Primary function will be to configure and implement a Cisco Firepower firewall as a border firewall replacement. Worker will also be expected to document the installation process and work with other departments to include Firewall Rules Committee Members Change Management governance members and users within the agency to test and validate the configuration and operation of the firewall.

The Department of Public Safety (DPS) requires the services of [1] Cyber Security Network Engineer II hereafter referred to as Worker, who meets the general qualification of Cyber Security Network Engineer II [Core] and the specifications outlined in this document for [Aaron Blackstone, Chief Information Security Officer].

DESCRIPTION OF JOB:
Workers primary function will be to configure and implement a Cisco Firepower NGFW as a border firewall replacement. Worker will also be expected to document the installation process and work with other departments users within the agency to test and validate the configuration and operation of the firewall. Firewall configuration will include multiple contexts as well as configuration and implementation of the Firepower NGIPS. Worker will be provided access to the Firepower Management Console (FMC) as well as the information needed for each context configuration. Worker will be expected to do a clean handoff once complete to include a how to guide for the day to day care and operation of the device and configuration.

WORKER SKILLS AND QUALIFICATIONS
Ability to manage and prioritize responsibilities through the effective use of time management and organizational techniques. Must be able to apply analytical skills to improve performance of all security associated projects and initiatives. Ability to interact and communicate both written and verbally with the Business and technology representatives. Have capacity to communicate with both the Business and the Technology groups to effectively facilitate issues and requirements.

40519R0014002_DPS_Solicitation.docx

Job ID: NC-602914 (94790822)

Instructional Designer with case management, LMS, Moodle, CBT, Adobe FrameMaker, Captivate, Photoshop, Breeze, Dreamweaver, Visio and social services/healthcare experience

Location: Durham, NC (NCDHHS)
Duration: 12+ months
Interview: In Person Only
Positions: 1(1/2)

Experience in curriculum design and developing training materials for adult learners Required 3 Years
Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 3 Years
Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials. Required 3 Years
Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed. Required 3 Years
Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. Required 3 Years
Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint) Required 3 Years
Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML Required 3 Years
Experience in designing and delivering computer-based training instructional design, with learning program design systems. Required 3 Years
Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications. Required 3 Years
Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. Required 3 Years
Experience developing interactive media presentations that enhance the online educational experience Required 3 Years
Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar. Required 3 Years
Ability to assist with basic application software and hardware support Highly desired
Must have strong understanding of internet concepts and web technology Highly desired
Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. Highly desired
Experience evaluating student progress and making recommendations for continued training participation curriculum and . Required 3 Years
Experienceproviding feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension. Required 3 Years
Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration. Required 3 Years
Knowledge of and experience with child welfare programs and policies in NC county departments of social services. Highly desired
Knowledge and experience with Learning Management System (LMS) technology Highly desired 3 Years

The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). The primary purpose of NC FAST Training Developer is to analyze the NC FAST system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support NC FAST implementation. This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners. Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer social services programs that are managed through the NC FAST system.

ERTR – 602914.doc

NC_Resume_Template-NW 602914.doc

Request ID: IN-8902-1 (95590822)

Desktop Support Engineer with Windows 10, Active Directory, imaging, System Cetner/SCCM, BMC Footprints experience and A+/Dell Tech Direct certification

Location: Columbia, SC
Qty: 2
Duration: 6 Months Hrs/Wk: 40.00

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. WINDOWS 10
2. MICROSOFT ACTIVE DIRECTORY
3. System Imaging

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. A+ CERTIFICATION
2. MS SYSTEM CENTER
3. BMC FOOTPRINTS
4. Dell Tech Direct certification
5. Window 10 Enterprise

REQUIRED EDUCATION: Associates Degree in a relevant field of work or equivalent work experience.
REQUIRED CERTIFICATIONS: NONE

Experience
Operating Systems/APIs Windows Yes 1 Advanced Currently Using 4 – 6 Years
Specialties Microsoft Active Directory Yes 2 Intermediate Currently Using 2 – 4 Years
Specialties System Imaging Yes 3 Intermediate Currently Using 2 – 4 Years

The individual in this position will fulfill roles and assignments in the Office of Information Technology’s End-User Support Section. The End-User Support Section is responsible for the receiving, configuration and installation of all newly acquired Agency IT user devices (computers, laptops, tablets, printers). These tasks are assigned and managed with the BMC Footprints issue tracking system and shared documents within Office 365.
The individual in this position, in coordination with the Agency End-User Support custodian team, will assist in the receiving and configuration of end-user PC desktop hardware, software and peripherals including scheduling, delivery and installation of devices at the desk-side.
The individual will assist in receipt and processing of new device orders; configuration of new hardware by following defined procedures and processes using provided documentation; and assist in distribution and installation of devices to customer sites.
Agency computers utilize Windows 10 operating systems. Technical skills should include device setup, maintenance and troubleshooting of hardware issues, software installation and troubleshooting (both agency developed and vendor applications), and management of users and devices inside of Microsoft Active Directory.
The individual will also assist in the removal and surplus of ageing Agency devices. This process may include site visits to remote office locations to conduct inventory and removal of Agency devices.
Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed. Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels. Must have a good command of the English language in order to provide effective phone, desk-side and email support. Travel may be required within a defined area. Applicant must possess a valid driver’s license. Applicant must be able to lift up to 40 lbs. and be able to bend, stoop and kneel.
This position may require site visits to remote office locations throughout the state of South Carolina, with the potential of travel days being extended beyond normal business hours. The position will be utilized for 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours.
Assists Agency staff with the receipt of device packages, validation of contents with packing slips and purchase orders, documentation of items using Agency processes for Asset Management, labeling of Assets, tracking of assets thru the deployment process, installation of device into Active Directory, configuration of the Agency device (including installation or operating systems and software), configuration testing, and installation of devices of systems at desk side. Possesses a strong understanding of device management, Windows operating systems, customer support, system support and troubleshooting, and management of devices in a networked environment. Follows proscribed processes and procedures, and provides information to Manager to assist in process improvement. Diagnoses, isolates and resolves technical and software problems and performs problem resolution with support team and vendor.
Performs work that is documented and performed in conjunction with Agency employees. Works with Agency staff to identify any issues and assist in the creation of resolutions for technical and business process issues associated with the Asset Management and Configuration teams.
The position will be utilized for 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours.
The candidate will work closely with the End-User Support Section to identify, prioritize, and schedule workload and implementation following Agency IT standards, policies and procedures.

Module support of the project.
• Client will require that the selected candidate sign the Client confidentially agreement and/or Business Associate (BA) agreement if applicable. All web services must be secure.
• Client will require that the selected candidate successfully complete online HIPAA training.
• Contractors must be available to Client during each week, excluding state holidays, throughout the term of the contract.
• A weekly review between the contractors and Client to ensure the expectations of this agreement are met.
• Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels.
• Client will not accept any offers including an “up-lift” charge. The rate paid per consultant must not exceed the maximum rate established for this position described in the State contract terms.
• Follow agency IT Standards, policies, and procedures to include documentation.
• Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels.

Job ID: NC-604194 (99490821)

Data Warehouse Architect with SQL Server, NoSQL, MongoDB, Azure Cosmos, PostgreSQL, AWS Redshift, Sybase, ERD, DFD, Star Schema, Data Vault, Python, Visio and agile experience

Location: Raleigh NC (NCCCS)
Duration: 12 months
Interview: In-person (must)
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Microsoft SQL Server 2008 Required 10 Years
Microsoft SQL Server 2016 (on premise or Azure cloud based) Required 3 Years
NoSQL Databases (MongoDB, MS Azure Cosmos) Required 2 Years
PostgreSQL, AWS Redshift Desired 2 Years
Sybase DB Desired 5 Years
Entity Relationship Diagrams (ERD) Required 5 Years
Data Flow Diagrams Required 5 Years
Star Schema Required 5 Years
Data Vault 2.0 Desired 2 Years
Scripting Language such as Python Desired 2 Years
Visio Desired 2 Years
Agile Scrum Methodology Desired 2 Years

The NC Community College System (NCCCS) Data Warehouse Architect is responsible for analyzing enterprise business needs and designing and developing complex logical databases, logical data models, relational data definitions, and data warehouses in support of Enterprise (NCCCS) information system needs. Understands the methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations. Responsible for the identification and resolution of information flow, content issues and the transformation of business requirements into logical data models.

This position identifies opportunities to increase efficiency and effectiveness, trends in data uses, and single sources (sources of record) of data. Responsible for designing, modeling, developing and supporting complex logical database designs, models, and definitions using market leading Database Management and Information Handling Systems. Analyzes data requirements, application and processing architectures, data dictionaries, and database schema(s), and then designs, develops, amends, optimizes, and certifies database schema design to meet system(s) requirements. Gathers, analyzes, and normalizes relevant information related to, and from business processes, functions, and operations to evaluate data credibility and determine relevance and meaning. Develops database and warehousing designs across multiple platforms and computing environments. Develops an overall data architecture that supports the information needs of the business in a flexible but secure environment.

RTR-604194.docx

Job ID: NC-594445 (96890821)

Python/.Net Developer with Clojure, C#, SQL Server, NoSQL/MongoDB/Azure Cosmos, PostgreSQL, AWS Redshift, Sybase, ERD, DFD, Star Schema, Data Vault, visio and Agile experience

Location: Raleigh NC (NCCCS)
Duration: 6 months
Interview: In-person (must)

Skill Required / Desired Amount of Experience
Python 2.X, 3.X Required 5 Years
Clojure Desired 3 Years
Modern Web Framework/Libraries Desired 3 Years
Visual Studio .Net, C# Desired 3 Years
Microsoft SQL Server 2008 Required 5 Years
Microsoft SQL Server 2016 (on premise or Azure cloud based) Required 3 Years
NoSQL Databases (MongoDB, MS Azure Cosmos) Required 2 Years
PostgreSQL, AWS Redshift Desired 2 Years
Sybase DB Desired 3 Years
Entity Relationship Diagrams (ERD) Desired 3 Years
Data Flow Diagrams Desired 3 Years
Star Schema Desired 3 Years
Data Vault 2.0 Desired 2 Years
Scripting Language such as Python Desired 2 Years
Visio Desired 2 Years
Agile Scrum Methodology Required 2 Years

Responsible for analyzing enterprise business needs and designing and developing complex logical application systems using knowledge, skills, and abilities in modern multi-paradigm languages to include at least one compiled and one scripting language such as Python 3.X, Ruby, Go, Java, JavaScript, Clojure, Kotlin, Groovy, etc. as well as demonstrated knowledge, skills, and abilities in at least one web framework/library such as Angular, Django, Express, Flask, Luminus, Rails, React, or Vue. Additionally, demonstrated experience working with market leading database management and information handling systems, development using Docker and containers, Linux platforms. This position performs technical and analytical work in performing development and design of applications for the NCCCS and its 58 colleges in support of Career College Readiness. Understands the methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations. Responsible for the identification and resolution of information flow, content issues and the transformation of business requirements into logical application solutions. This position identifies opportunities to increase efficiency and effectiveness through the delivery of modern application programming interfaces. Analyzes business specifications, application and processing architectures, data dictionaries, and design, develop, amend, optimize, and certify application design to meet system(s) requirements. Gathers, analyzes, and normalizes relevant information related to, and from business processes, functions, and operations to evaluate system credibility and determine relevance and meaning. Education: Associates or Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Three to four years of related work experience.

E-RTR-594445.doc

NC_Resume_Template-AE-594445.doc

Job ID: TX-530190023 (916890822)

UI Architect with Angular, AJAX, Bootstrap, ES5/ES6, IAM/OAuth/OpenID/SAML/SSO, Karma/Jasmine/Cucumber/QUnit, NPM/Grunt/Bower/Webpack/Babel/Minify, Selenium/LoadRunner/HP ALM, WCAG/508 (must), SVN/Git, SOAP/REST, JSON and SharePoint experience

Location: Austin TX (DFPS)
Duration: 12 months
Interview: In-person
Positions: 1 (1/1)

Minimum Requirements:
Years Skills/Experience
15 Professional experience in software engineering
8 Expert in HTML, JavaScript, JQuery, CSS Development
4 Expert in Angular framework (6 or 7), AJAX, Bootstrap (3 or 4), Javascript framework, ES5/ES6
4 Experience in creating architecture and implementing modern UI design patterns, principles and practices
4 Experience in leading UI development for enterprise applications, creating UI style guide, providing effective code review and mentoring developers
3 Experience in Identity and Access Management protocols and technologies such as, OAuth, OpenID Connect, SAML, Federation, SSO
3 Experience with UI test framework Karma, Jasmine, Cucumber, QUnit or similar
3 Experience with NPM, Grunt, Bower, Webpack, Babel, Minify
2 Working knowledge of front-end Test Automation (Selenium, LoadRunner, Accessibility testing) and the ability to troubleshoot integrations with HP ALM
2 Working knowledge in development and testing with accessibility, Section 508 and WCAG 2.0

Preferences:
Years Skills/Experience
5 Working knowledge of Version Control using SVN or Git
4 Experience in web technologies such as, TCP/IP, HTTP, REST, SOAP, XML, JSON
3 Experience in developing responsive and progressive web application with cross browser support
3 Experience with user journey mapping, story boarding, creating mockups and wireframes, application usability design, fast prototyping, and proof-of-concept development
2 Working knowledge of SharePoint Development

The Worker must have a strong background as a UI/UX architect in creating front-end architectural vision and strategy for enterprise web applications with extensive experience in the following:
• Fifteen years of professional experience in software engineering, eight or more years of hands-on experience in writing code with front-end development technology, and four years as a UI/UX Architect with technologies including HTML5, CSS, JavaScript, TypeScript, JQuery, ES5/ES6, JavaScript framework, Bootstrap 3 or 4, Angular 6 or 7, AJAX and build tools such as NPM, Grunt, Bower, Webpack.
• Two or more years of experience in developing and testing web application following Section 508 and WCAG 2.1 guidelines.
• Demonstrate excellent understanding of the overarching process of website development including emerging technologies, modern design patterns and principles, UX design, UI framework, reusable web assets, visual design, development, testing, automation.
• Strong track record of creating UI framework and Architecture for Case Management systems or eCommerce sites with the consideration for thousands of concurrent users.
• Extensive experience building scalable responsive and progressive web applications with cross-browser support.
• Ability to lead the design and development activities for existing and new web components.
• Experience with user journey mapping, story boarding, creating mockups and wireframes, process maps, sitemaps, application usability design, fast prototyping, and proof-of-concept development.
• Ability to research and recommend user experience enhancements to improve the end-user experience.
• Manage technical risk and debt for the UI team.
• Deep knowledge of Identity and Access Management protocols and technologies: OAuth, OpenID Connect, SAML, Federation, SSO, etc.
• Solid understanding of web technologies: TCP/IP, HTTP, REST, SOAP, XML, JSON, etc.
• Experience with UI test framework Protractor, Karma, Jasmine, Cucumber, QUnit or similar.
• Experienced in create strategy for unit testing and over all test strategy for the web applications.
• Proven track record of setting up guidance for creating UI style guide and developers guide for the developers.
• Dedication to grow the UI teams’ knowledge in user experience and frontend development technologies through seeking and sharing trend data.
• Ability to provide effective peer code reviews of front-end code and mentor developers in the team.

OTHER SPECIAL REQUIREMENTS:
• Candidates selected for interviews must be able to do a face to face interview at the DFPS work location listed in this solicitation in order to be considered. Vendors are asked to fully vet their candidates for availability of a face-to-face interview.

530190023_DFPS.docx

Job ID: TX-530190025 (98790822)

Business Analyst with User Stories, Use Cases, Visio, MS Project, SharePoint and TX/Project Management experience

Location: Austin TX (DFPS)
Duration: 12 months
Interview: IN-PERSON MUST
Positions: 5 (5/5)

Minimum Requirements:
Years Skills/Experience
5 Experience as a Business Analyst in an enterprise level software development environment
5 Functional and technical requirements gathering, analysis and documentation with a strong attention to detail
4 Developing Use Case documentation and User Stories that lead to clearly defined and numbered project requirements.
5 Experience with the Microsoft Suite of tools (Excel, Word, PowerPoint, Visio, MS Project and SharePoint)
3 Facilitating meetings, requirements gathering sessions and conducting presentations
2 Developing and presenting project status updates and reporting on key performance indicators for project success
Strong Experience with software development and project management lifecycles
Strong Communication skills, both verbal and written

Preferences:
Years Skills/Experience
2 Knowledge of the Texas Project Delivery Framework

Work involves the following:
• Seeking, gathering and analyzing information and data from stakeholders and subject matter experts.
• Converting findings into meaningful documentation for use by the development team.
• Communicating with technical, non-technical, functional, management and executive staff.
• Working within cross-functional teams.
• Taking initiative to develop a foster a collaborative approach among teams before, during and after the requirements gathering process to achieve a common mission, vision, values and goals.
• Tracking software development life cycle activity metrics as it relates to requirements and other established metrics.

The Workers must have a strong Business Analysis background with extensive experience in the following:
• Experience as a Business Analyst within an Enterprise-level application development environment.
• Experience developing solid requirements documents with a strong attention to detail to capture project need and scope.
• Robust skills facilitating and leading groups to clarify and define project requests, needs, scope and priorities, as well as delivering presentations for meetings involving cross-functional teams and including stakeholders.
• Excellent written and verbal communication skills to provide clear and consistent status updates and inform stakeholders and agency leadership of project progress.
• Solid experience with the Microsoft Suite of tools (Excel, Word, PowerPoint, SharePoint, MS Project, and Visio).
• Knowledge of Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC) methodologies.
• Knowledge of Case Management applications a plus but not required.
• Communicating and listening in a way that is focused on clear expression of, as well as understanding of ideas and concepts that ultimately lead to positive outcomes and results.
• Prefer knowledge of Texas Project Delivery Framework.

OTHER SPECIAL REQUIREMENTS:
• Candidates selected for interviews must be able to do a face to face interview at the DFPS work location listed in this solicitation in order to be considered. Vendors are asked to fully vet their candidates for availability of a face-to-face interview.

530190025_DFPS.docx

Job ID: TX-530190024 (99690822)

Java Developer with Oracle SQL, PL/SQL, SOAP/RESTful web services, Spring, Junit, Mockito, Hibernate, Jenkins, Angular, SVN/Git, agile, Selenium/LoadRunner/HP ALM, Accessibility testing, WAS/Weblogic, Responsive/Mobile, IAM/SSO/SAML/OAuth/JWT, SonarQube and WCAG/508 experience

Location: Austin TX (DFPS)
Duration: 12 months
Interview: IN-PERSON ONLY

Minimum Requirements:
Years Skills/Experience
8 Professional experience in software engineering
6 Expert in Java development using JEE platforms
6 Experience in Oracle SQL & PL/SQL
5 Experience in SOAP or RESTful Web Services
5 Technical Documentation including Design Documents, Standards, and Configuration Plans
4 Expert in Spring Framework
4 Experience in writing meaningful unit test and integration test including Spring test framework, Junit, Mockito framework or equivalent
3 Experience in Hibernate ORM
2 Working knowledge of Continuous Integration, Jenkins or equivalent
2 Expert in Web Application Development, preferably using Angular Framework

Preferences:
Years Skills/Experience
5 Working knowledge of code Version Control using SVN or Git
3 Experience as a participant in agile software development teams
3 Working knowledge of Test Automation (Selenium, LoadRunner, Accessibility testing) and the ability to troubleshoot integrations with HP ALM
3 Experience in IBM WebSphere Server deployments
3 Experience in Weblogic Application Server deployments
3 Working knowledge of Responsive / Mobile Development
2 Working knowledge of Identity & Access Management, Single Sign-on, SAML, OAuth, or JWT
2 Experience in Static Coding Analysis using SonarQube or similar product
2 Working knowledge of Web Content Accessibility Guidelines (WCAG) 2.0 / Sec 508

The DFPS Information Resource Management (IT Division) seeks Workers to perform in a Developer role to assist in planning and coordinating continued modernization development activities for the DFPS complex casework management system (IMPACT), PEIRS, SSCC, Child Placement Portal, Incentives and Remedies, Community Based Care, and other operational projects. The Workers will work with technical teams comprising of technical team leads, developers, user interface/user experience engineers, and technical/functional testing analysts. The Workers will facilitate meetings, elicit project details and document requirements for development projects focused on continuing modernization activities of existing DFPS Enterprise Java web applications. The Workers will also work in concert with various technical leads (e.g., PMO, CTO, and Systems Development Resources) to prioritize assigned work and develop recommendations, options, and alternatives as required.

A Developer is responsible for the modernization of existing DFPS’s Enterprise web applications, following established standards, quality attributes, and design specifications. Developers will be working on teams consisting of Developers, UX engineers, Business Analysts, and Project Manager. This role is responsible for the following:
• Define and Develop low-level design documents
• Contribute to and follow software engineering best practices to create robust and standardized solutions
• Work closely with Business Analysis and Project Management in executing the assigned development work
• Participate in design and development activities for existing and new components
• Perform full stack development including Database, Services, Web Applications, and Front-end development by utilizing various versions of programming languages and frameworks
• Write scalable and high available code by following the design principles and software engineering best practices
• Perform code reviews, unit testing, integration testing, test case automation, continuous integration and continuous deployment
• Identify, investigate, and resolve production problems in a timely manner, based on the priority

OTHER SPECIAL REQUIREMENTS:
• Candidates selected for interviews must be able to do a face to face interview at the DFPS work location listed in this solicitation in order to be considered. Vendors are asked to fully vet their candidates for availability of a face-to-face interview.

530190024_DFPS.docx

Job ID: UT-64427 (9009)

ServiceNow Developer/Admin with JavaScript, workflow, UI, web development, client/server model and security experience

Location: Salt Lake City UT (DTS DEPARTMENT OF TECHNOLOGY)
Duration: 12 months
Interview: In-person
Positions: 1 (1/1)
Attachments: MMR/RTR

3+ years of active ServiceNow Development
3+ years of JavaScript Experience
Extensive Experience Building workflows, script includes and UI pages
Experience with General web development principles i.e. client server model, data relationships, etc.
Knowledge of ServiceNow security features and functionality

KNOWLEDGE, SKILLS, AND ABILITIES
• master level knowledge of the principles, theories, and practices of computer science as well as knowledge of emerging technologies
• understand the best practice methodologies and current industry tools and utilities, and how and when to employ them
• look beyond immediate problems to implement and integrate successful solutions to meet Enterprise requirements
• integrate multiple system management processes/systems, as required
• methods and techniques of systems analysis, design and development
• advise on emerging technologies, system management process and systems, programming languages, and operating systems depending on core discipline
• information management, databases, file structures, and data representation
• provide technical guidance to management and staff at all levels
• communicate effectively both orally and in writing, taking into account the audience and nature of the information
• deal with people in a manner which shows sensitivity, tact, and professionalism
• plan work, think conceptually, observe and evaluate trends, analyze data, draw conclusions and make sound decisions
• effectively plan, organize, monitor activity, and work in a team environment
• display high standards of ethical conduct in exhibiting honesty, integrity and dedication
• display a high level of initiative, effort and commitment towards completing assignments efficiently

Scoring Criteria:
40% Quality of ServiceNow Experience
20% Quality of references identifying your capabilities in developing in ServiceNow
10% Quality of General Web Development Experience
30% Cost
Resume Ranking – [Min-0 And Max-10]

E-RTR-64427.doc