innoSoul:

Job ID: CT-BA-SWS001 (98490930)

Hybrid Business Analyst with BPR, user stories, RTM, workflow, modeling, Visio, agile, Case Management, PWA and mentoring experience

Location: Hartford, CT DSS
Duration: 12 months

Minimum Qualifications and Special Requirements :
5 to 7 years’ experience as a BA or a similar role(s)
BA experience Proficient (4-6 Years) Yes

Technical business analyst to work with Department of Social Services staff on a short term project a case management system using Salesforce.

Activities
Guide stakeholders on devising effective and efficient approaches to achieving project objectives
Identify and resolve issues
liaise with other project areas to coordinate interdependencies and resolve issues
liaise with various business units to determine requirements to resolve issues
identify business process improvement opportunities
identify and define business requirements/user stories
Analyze and map business processes (current state/future state)
prepare or provide input to business cases, feasibility assessments, etc
produce high quality documentation
report status and issues to the Project Manager(s)
Key Deliverables

Gather and document business requirement based on the specification of business needs
Document functional requirements that describe what the system, process, or product/service must do to fulfill the business requirements
Document non-functional requirements that cannot be met by a specific function, such as performance, scalability, security and usability requirements
Gather and document reporting requirements and specifications for reports,
Create traceability matrix that traces the requirements through each stage of the requirements gathering process.
Create and document workflows and process flows
Document high level concepts that match to scope items which will map to individual requirements which will map to corresponding functions.
Keep track and update the matrix and requirements should there be any changes in scope during the life of the project.
Maintain the matrix to show each function built into a system, its source and the reason that any stated requirements may not have been delivered.

Core Skills and Competencies
Leadership – to structure work and information for use by management and developers, set priorities and manage the work to those priorities, and meet deadlines
Relational – to develop good professional relationships with stakeholders, vendors, technical team and staff, and represent the organization in a professional and positive manner
Interviewing skills – ability to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information
Listening skills – understand what individuals say and to detect what they might be hesitant to say to gather requirements
Analytical – to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and take abstract information and create a more general understanding.
Facilitation – Ability to lead workshops, meetings and other forums to achieve a desired outcome
Observant – To validate data obtained via other techniques and expose new areas for elicitation
Communication – ability to articulate, both verbally and in written form, information effectively to stakeholders, project manager, project team and technical staff
Organized – Work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information
Interpersonal skills – Ability to help negotiate priorities and resolve conflicts among project stakeholders
Modeling – Ability to represent requirements information in graphical forms or workflow that augment textual representations

Knowledge Subject Areas
Detailed understanding of requirements elicitation, analysis, specification, verification, and management practices and the ability to apply them in practice
Considerable knowledge of Microsoft Office Suite, including Visio and Excel
Considerable knowledge in various requirement gathering techniques
Knowledge with agile and sprint model for project delivery
Considerable experience with system testing using various devices and platforms
Case Management experience a plus
Experience with PWA a plus
Experience mentoring and coaching is a plus.

CT_E-RTR-3 (1) (1).doc

Job ID: NC-671124 (96391005)

Hybrid Local Network Engineer (CCNP/AWS) with ServiceNow, Layer 2/3, SNMPv3, TACACS, STP, Cisco Catalyst Switch, WLAN, ISE, ASA, Palo Alto NGFW experience

Location: Raleigh, NC NCDHHS
Duration: 12 months
Work will be 1-2 days in the office per week and 3 days work from home to start.

Skills :
Candidates must be local (able to travel to Dix Campus as needed) and should have reliable transportation. Required
Experience with ServiceNow ticketing and documentation. Required 1 Years
Experience with ServiceNow ticketing and documentation. Required
Experience with Layer 2/3, SNMPv3, TACACS, STP, Cisco Catalyst Switch network support. Required
Experience with Cisco Wireless LAN Controllers and Cisco ISE. Required
5-10 years of firewall experience. Certifications in Security Cisco ASA / Palo Alto NGFW highly preferred. Highly desired 10 Years
5 years of Data Center experience with certifications in CCNP Data Center Required 5 Years
5 years of experience for Cisco Catalyst Network Switches Required 5 Years
AWS Experience: AWS Certified Cloud Practitioner Required 2 Years
Certifications in Security Cisco ASA / Palo Alto NGFW Highly desired

The DHHS Information Technology (IT) Division seeks an experienced Network Engineer.
The DHHS Information Technology (IT) Division provides enterprise information technology leadership and solutions to the department and their partners so that they can leverage technology resulting in the delivery of consistent, cost effective, reliable, accessible, and secure services. The DHHS IT Division works with business units to help ensure the availability and integrity, and promotion of confidentiality of automated information systems to meet their business goals. DHHS IT Division’s primary information technology services are Application Management, Project Management, Privacy and Security, Financial Management, Health Information Technology, Infrastructure and Service Management.

The position provides support, installation, security, testing, and maintenance of the network infrastructure including Cisco and Dell switches, intrusion detection devices, firewalls, wireless and layer 2/3 devices. This includes enterprise network planning, high-level troubleshooting, security, and network system administration. The Networking Engineer also serves as a specialist for network products and services and researches new technology and additions for improvement to the network or other technology solutions for the clinical and business areas of the facilities. The Networking Engineer performs analysis to develop specifications and scripts to automate security and other technology functions.

Work involves the administration of network hardware and software, servers, data protection/backup (on-premise and cloud) and security systems inclusive of Cisco ASA (adaptive security appliance) firewall, wireless devices, Active Directory identity & access management, domain policy management.

Candidate must be local (able to travel to Dix Campus as needed) and should have reliable transportation. Work will be 1-2 days in the office per week and 3 days work from home to start. This may change to meet business requirements as projects are scheduled. Some off-hours work is possible (evenings or weekends) if projects require it.

A large portion of the work will be focused on firewall configuration, troubleshooting, monitoring, etc. but there will also be some Layer 2/3 hands-on network implementation/configuration work as projects are scheduled.

Experience Requirements:
The work will involve Firewall Rule Review and Implementation using Cisco ASA firewalls and Palo Alto NGFW. The position will also work closely with other DHHS Divisions and State Agencies.

Experience with ServiceNow ticketing and documentation.
Experience with SolarWinds Network Performance Monitoring.
Experience with Layer 2/3, SNMPv3, TACACS, STP, Cisco Catalyst Switch network support.
Experience with Cisco Wireless LAN Controllers and Cisco ISE.

NW-671124.docx
RTR-671124.docx

Job ID: NC-691018 (97191004)

Remote Healthcare BA with QA, rules, BPR, MS Project/Visio, Agile, Jira, No-Code / Low-Code and RFP/procurement documentation experience

Location: Raleigh, NC NCDHHS
Duration: 12 months

Skills ;
Extensive knowledge of business system analysis techniques and testing methodologies Required 7 Years
Demonstrated experience in gathering business requirements and development of business rules and process flow. Required 7 Years
Proven experience with business process design, definition and/or re-design. Required 7 Years
Experience with Business Analysis methodologies and problem solving Required 7 Years
Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project Required 7 Years
Excellent communication skills (both verbal and written) Required 7 Years
Experience in development of procurement related documents including RFP, SOWs and evaluation criteria. Required 5 Years
Demonstrable analytical skills and an attention to detail. Required 7 Years
Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills. Required 7 Years
Experience working for State government Highly desired 5 Years
Healthcare related experience Desired 3 Years
Knowledge Creating Context Diagram and Functional decomposition Required 5 Years
Demonstrated experience with both waterfall and agile projects Required 5 Years
Comfortable working in an environment that is driving toward agile transformation while continuing to operate within a mature waterfall structure Highly desired 3 Years
Experience with Jira Highly desired 3 Years
Experience with No-Code / Low-Code deployments with multiple clients Required 3 Years

The NC Department of Health and Human Services – Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process reengineering and requirement gathering activities.

The North Carolina Department of Health and Human Services requires the services of a senior business analyst to support business case analysis, process re-engineering and requirement gathering activities for the NC DHHS DSS projects and other, internal ITD efforts. Most projects require an understanding of cloud deployed technologies, Agile delivery methods combined with Waterfall SDLC and the ability to determine complex divisional business requirements.

RESPONSIBILITIES
• Conducts stakeholder analysis
• Conducts market research and analysis
• Identify and document detailed current and future state process workflows using BPM standards
• Develops Context and Functional Decomposition diagrams, and process workflows
• Document gap analysis and Develops the following documents: business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams
• Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix
• Build Business, stakeholder, solution and transition requirements
• Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology
• Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements
• Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required
• Perform functional, integration testing UAT support, including developing test scenarios and cases both in Agile delivery processes and classic SDLC
• Support required system go-live activities
• Captures and prepares meeting minutes to be distributed to a variety of audiences
• Creating User stories and acceptance criteria and authors other Agile documents and deliverables

KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:
• Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
• Strong writing and communication skills and can build relationships with both their team members and clients
• Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
• Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
• Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
• Ability to prepare and present oral and written documents clearly and concisely
• Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards
• Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface design
• Possess a high-level understanding in the areas of application programming, database and system design
• Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
• Understanding of Software Development Lifecycle (SDLC) concepts and processes
• Understanding of Agile delivery models, SCRUM and Hybrid solutions, concepts and processes
• Knowledge of and experience with IT Service Management best practices and principles
• Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
• Must have experience as a business analyst on a Low-Code/No-Code platform implementation project
• Must have proficiency in agile, scrum, and Kanban software tools
• Extensive understanding of SharePoint end user experience, sites, libraries, lists, groups, and general functionality

NW-691018.docx

RTR-691018.docx

Job ID: NC-692661 (910691005)

Onsite Security Analyst with Risk Management, privacy/security policy, vulnerability scanning/assessment, NIST, ISO-27001, HIPAA, IRS Pub 1075, network mapping and NESSUS/NMAP experience

Location: Raleigh, NC NCDHHS
Duration: 12 months

Skills :
Risk Management – must be able to Identify gaps through risk management, and assist in the development of mitigation strategies. Required 7 Years
Experience updating privacy and security policies based on gaps found through an assessment process. Required 7 Years
Discover, evaluate, assess, systems, networks, and components through the use of vulnerability scanning and risk assessment method. Required 7 Years
Experience documenting vulnerability assessment results in a accurate, clear, actionable, and available way to appropriate personnel Required 7 Years
Must be able to review & assess projects and systems throughout all phases of their life cycle in an effort to identify Privacy org needs Required 7 Years
Must be able to serve as a knowledge base for organizations as it relates to compliance requirements and mitigation strategies. Required 7 Years
Experience Performing risk assessments based on NIST 800-53 Rev 4. ISO-27001, HIPAA, and IRS Pub 1075. Required 7 Years
Experience with network mapping and vulnerability scanning tools such as NESSUS and NMAP. Required 7 Years

NC DHHS – Privacy and Security Office (PSO) is seeking an Information Technology (IT) professional with proven Splunk (SIEM) Security Information Event Management experience and knowledge to address Risk Management Framework (RMF) compliance

NC DHHS – Privacy and Security Office (PSO) requiring services of an IT Security Specialist to aid county offices in the identification of gaps through risk management, and assist in the development of mitigation strategies, and to establish the target security/infrastructure architecture.

Duties include, are not limited to:
• Experience with Splunk, network security, server and system security, and application security supporting event management tools, including SIEMs.
• Experience in configuring the data ingestion to Splunk cloud from various data sources such as Linux Logs, Application Logs and Cloud Native Service Logs.
• Detailed understanding and strong skill set in operating and working with the Splunk toolset
• Proven experience with rule and advanced logic creation in Splunk, including knowledge of thorough understanding and operational experience with Splunk Search Language
• Development of automated searches and applications using Python, Shell scripting, HTML, CSS, and regular expressions
• Experience in developing Splunk Dashboards and configuring alerts for notable events.
• Thorough understanding of Splunk’s Common Information Model (CIM)
• Experience in configuring and customizing the Splunk Enterprise Security for SIEM capabilities.
• Expert level skills in assessing the current Splunk Cloud Infrastructure and ensure that it was configured using Splunk Best Practices.
• Experience in implementing Advanced Threat Analytics using Splunk Enterprise Security
• Experience with a scripting language (Bash, Python)
• Expertise with Linux and Command-line interface
• Experience deploying apps within Splunk or administrating the Splunk platform
• Excellent troubleshooting skills and strong technical learning aptitude required.
. Experience in HIPAA Privacy & Security Risk Assessments
• Splunk certifications.

NW-692661.docx

RTR-692661.docx

Job ID: NC-694221 (98591004)

Remote Healthcare EDI BA with data/process modeling, CPT LOINC, ICD-10, MS Project/Visio, EHR, ADT monitoring, statistical analysis/SAS Visual/Enterprise Guide, HL7, C-CDA, FHIR, ETL, and Medicaid experience

Location: Raleigh, NC (NCDIT)
Duration: 12 months
***This is a remote position for the duration of the engagement. If the candidate is local they’d like him or her to come onsite to collect equipment. If not, they will ship the candidate the equipment.

Skills :
Strong business analysis skills and research capabilities; Required 5 Years
Ability to lead business requirements development including data and process models Required 5 Years
Experience with the exchange of healthcare data to support care management and value-based models of care Required 5 Years
Knowledge of clinical coding systems such as CPT, LOINC, and ICD-10 Required 5 Years
Ability to work independently with minimal supervision Required 5 Years
Strong communication skills with ability to communicate with cross functional teams and all levels of the organization Required 5 Years
Experience with systems/software development lifecycle including planning, development, testing, and deployment Required 5 Years
Knowledge of Microsoft Office Tools, specifically Microsoft Project, Visio, Excel and PowerPoint. Required 5 Years
Experience working with electronic health record data Required 3 Years
A strong understanding of population health monitoring; experience with Admission, Discharge and Transfer (ADT) monitoring Highly desired 5 Years
Experience with statistical and analytical software in the development of advanced reporting and analytics for health care. Highly desired 5 Years
Experience with web-based applications and database management systems; Highly desired 10 Years
Experience with SAS development tools such as SAS Visual Studio and SAS Enterprise Guide Highly desired 10 Years
Knowledge of healthcare interoperability technical standards such as HL7, C-CDA and FHIR. Highly desired 10 Years
Experience with data ETL techniques, data verification, quality data management, validation, and business analytics; Highly desired 10 Years
Experience working with healthcare claims/encounters data; Medicaid-specific experience Highly desired 2 Years.

NC HIEA Population Health Analyst
The Population Health Analyst will work in partnership with stakeholders to ensure the NC HealthConnex delivers quality outbound services, including pandemic response efforts with the NC DHHS Division of Public Health and quality reporting with NC Medicaid. The Population Health Analyst will leverage their expertise to:

a. Engage key stakeholders including NC Medicaid and other DHHS agencies to align deliverables;
b. Collaborate in the development and implementation of population health systems, dashboards, and data exchanges;
c. Support the NC HIEA’s work to become NCQA DAV (Data Aggregator Validation) certified in partnership with NC Medicaid.
d. Work with potential external partners on use-case reviews and drive successful delivery on approved use-cases that align with the NC HIEA’s mission,
e. Provide subject matter expertise (SME) in clinical data and electronic healthcare data such as ADTs and CCDS.
f. Support Medicaid patient linking/patient matching projects.

g. Understand and take initiative on emerging standards and requirements at both state and federal levels of Medicaid.
h. Understand major health plan quality and performance measurements including HEDIS domains of care.
Knowledge, Skills and Abilities

• Strong business analysis skills and research capabilities;
• Ability to lead business requirements development including data and process models, ability to translate business requirements into clear and concise language and system specifications; strong working knowledge of relational databases in a client server environment,
• Experience with the exchange of healthcare data to support care management and value-based models of care
• Knowledge of clinical coding systems such as CPT, LOINC, and ICD-10
• Ability to work independently with minimal supervision;
• Strong communication skills with ability to communicate with cross functional teams and all levels of the organization including IT executives, business managers and other technical staff; strong experience with analytical tools and techniques,
• Experience with systems/software development lifecycle including planning, development, testing, and deployment;
• Knowledge of Microsoft Office Tools, specifically Microsoft Project, Visio, Excel and PowerPoint.
• At least 3 years of experience working with electronic health record data

Preferred
• A strong understanding of population health monitoring; experience with Admission, Discharge and Transfer (ADT) monitoring
• Experience with statistical and analytical software in the development of advanced reporting and analytics for health care.
• Experience with web-based applications and database management systems;
• Experience with SAS development tools such as SAS Visual Studio and SAS Enterprise Guide.
• Knowledge of healthcare interoperability technical standards such as HL7, C-CDA and FHIR.
• Experience with data ETL techniques, data verification, quality data management, validation, and business analytics; Query and report development experience
• Experience presenting data and data concepts to diverse stakeholders
• At least 2 years of experience working with healthcare claims/encounters data; Medicaid-specific experience

NW-694221.docx
RTR-694221.docx

Job ID: MI-109616 (96991004)10a

Hybrid SAP Financials QA Tester with defect tracking, Rational, HPALM and QA tracking tools experience

Location: Dimondale, MI (DTMB-Treasury)
Duration: 12 months
Remote or On-site? Local candidates (heavily preferred) or willing to relocate at the candidate’s expense. Position will be ON SITE 2 days a week.

Top Skills:
SAP Financials
QA requirement analysis and test planning
QA Execution and defect tracking
QA tracking tools (Rational, HPALM, or similar QA tracking tools)

Description:
This position will function as the Test Analyst for Agency Services supporting Treasury within the Department of
Technology Management and Budget. Treasury exists to provide quality financial, tax, and administrative services.
The state treasurer acts as the principal advisor to the governor on tax and fiscal policy issue. Treasury collects,
invest, and disburses all state monies and the Department administers major tax law, and safeguards the credit of
the state and its local units of government.
The Test Analyst will support all test activities, in terms of communications to and from the business test
representatives and ensuring through the Test Lead (ITM14) that key test issues are managed or escalated as
necessary. Additionally, will produce reports, presentations, and meeting minutes for quality assurance testing
assignments and deliverables.
• Communicate and interact with the BA and development teams during the requirements, development and
testing processes.
• Assist team in creating scenarios to meet the validation of acceptance criteria of customer requirements.
• Undertake all system test related activities in support of the business requirements for the provision of new and
updated systems.
• Undertake functional and integration testing, and liaison with third-party staff to ensure appropriate test
coverage.
• Undertake Quality Assurance checks during third-party meetings and internal developments to ensure that only
‘fit-for-purpose’ code is delivered into test environments owned by the test team.
• Attend meetings as well as workshops comprising business and or technical representatives to cover test-
dependent activities such as requirement verification and prioritization, test scenario identification and general
matters.
• Ensure that test scenarios and scripts are prepared in a structured way, prioritized to reflect business or technical
priorities and are approved by appropriate stakeholders. Scope is to cover test cycle contents and regression
packs.
• Create allocated test scripts, monitor test execution and ensure results are recorded.
• Coordinate re-testing of defects and issues either through ‘at desk’ re-tests by business test representatives, or
via walkthroughs with third-party providers.
• Prepare and maintain relevant test documentation, including test scripts, activity schedules, narrative and
written reports, and visual progress charts.
• Act as liaison with and assist each line of business regarding the test planning, testing activity, and test results
analysis.
• Responsible for: time management; reporting and monitoring; risk management; issue management; quality
assurance and change management.
• Support other test team members and associated IT and Business resources as appropriate to the
implementation of testing related activities.
• Carry out other tasks as agreed with the Test Team Lead.

ID-Verification-Interview-Process-UPDATED-6.pdf

MI_E-RTR-9.doc

NEW-MI-Candidate-Cover-Sheet-5.docx

State of Michigan Hybrid Work Environment Attestation (12).docx

Job ID: MI-109642 (96091004)10a

Hybrid/Local Desktop Support Engineer with software/hardware/network admin, diagnosis, support, maintenance experience

Location: Detroit, MI DTMB
Duration: 12 months
Local Candidates Only; Do not submit candidates who will need to relocate.
Must be able to be onsite 2x a week for hybrid model

Alternate Education and Experience :
Information Technology Programmer/Analyst P11 – 12
Possession of an associate’s degree with 16 semester (24 term) credits in computer science,
information assurance, data processing, computer information, data communications, networking,
systems analysis, computer programming, IT project management, or mathematics and two years of
experience as an application programmer, computer operator, or information technology technician; or
two years (4,160 hours) of experience as an Information Technology Student Assistant may be
substituted for the education requirement.
OR
Educational level typically acquired through completion of high school and four years of experience as
an application programmer, computer operator, information technology technician, or four years (8,320
hours) of experience as an Information Technology Student Assistant may be substituted for the
education requirement.

Experience :
Information Technology Programmer/Analyst P11
No specific type or amount is required.
Information Technology Programmer/Analyst 12
Two years of professional experience equivalent to an Information Technology Infrastructure or
Programmer/Analyst P11

Education :
Information Technology Programmer/Analyst P11/12
Possession of a Bachelor’s degree with 21 semester (32 term) credits in one or a combination of the
following: computer science, data processing, computer information systems, data communications,
networking, systems analysis, computer programming, information assurance, IT project management
or mathematics,

Repost of 108135; Do not submit candidates who were previously submitted to this posting.
General Summary of Function/Purpose of Position
This position serves as an analyst performing a wide range of professional assignments in an
Information Technology environment. Serving as a technical expert, provides problem diagnosis,
implementation, administration, support and maintenance of computer hardware, software and
network products. Analyst provides on-site or remote access diagnosis and resolution of computer
hardware and software problems using a highly integrated and specialized set of diagnostic tools with
elevated privileges. The position also serves to lead, coordinate and oversee teams that work on
processes, procedures and technical specifications; plans, designs and oversees analytical and technical
assignments and the implementation of computer hardware, software and network components. This
position will also report to an Agency Dotted Line Manager.

(Vendor and Candidate Signatures REQUIRED on form); State of Michigan Hybrid Work Environment Attestation (9).docx
MI_E-RTR-9.doc
ID-Verification-Interview-Process-UPDATED-6.pdf
NEW-MI-Candidate-Cover-Sheet-5.docx

Job ID: NC-683655(96391005)

Hybrid Automation Tester with Tricentis Tosca HP Test Director/Quality Center, QTP, SQL, UNIX, DevOps tools, Shift left automation and Agile/Scrum/Kanban/SAFe experience

Location: Raleigh, NC-DHHS
Duration: 12 months

Skills :

Experience and proficiency in using HP test tools including Test Director/Quality Center 9.0 or higher and Quick Test Professional (QTP) 9.5 or higher Required 5 Years
Experience testing web, GUI, client/server, and database applications. Required 5 Years
Experience with requirements analysis and automated test cases/script development. Required 5 Years
Experience with automated testing, testing tools, writing test plans and reviewing test cases. Required 5 Years
Tricentis Tosca Development experience. Required 2 Years
Good oral and written communications skills in order to interact on a daily basis with system developers, business analysts, and others. Required
Ability to prioritize tasks within the project and work with minimal supervision or guidance. Required
Ability to work in a rapidly changing environment. Required
Strong analytical and problem solving skills. Required
Experience with testing Curam products. Highly desired 2 Years
Experience testing for a health and human services project. Highly desired 2 Years
Experience with executing SQL to validate or test. Desired 1 Years
Experience navigating on a UNIX platform. Desired 1 Years
Experience with DevOps tools Highly desired 1 Years
Experience with Shift left automation Highly desired 1 Years
Experience with Agile (Scrum, Kanban, or SAFe) development Highly desired 2 Years

NC FAST requires the services of a Tosca Developer/Automation Tester to support development and implementation of NC FAST Projects.
The NC Department of Health and Human Services seeks a contractor resource to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Tosca Developer/Automation Test Scripts Writer. Duties include analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, analyzing and developing requirements into test conditions, development and execution of automated scripts using Trisentis Tosca to thoroughly test software to ensure proper operation and freedom from defects. This position is responsible for reviewing automated test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates developing, testing, reports and tracks automated testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. This position is responsible for automated test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures.

NC-683655.docx

NC-ERTR-683655.docx

Job ID: NC-684211(96391005)

Hybrid Automation Tester with Tricentis Tosca HP Test Director/Quality Center, QTP, SQL, UNIX, DevOps tools, Shift left automation and Agile/Scrum/Kanban/SAFe experience

Location: Raleigh, NC-DHHS
Duration: 12 months

Skills :

Experience and proficiency in using MicroFocus ALM 12.50 or higher, HP Test Director/Quality Center 9.0 or higher, or Quick Test Professional. Required 5 Years
Experience testing web, GUI, client/server, and database applications. Required 5 Years
Experience with requirements analysis and automated test cases/script development. Required 5 Years
Experience with automated testing, testing tools, writing test plans and reviewing test cases. Required 5 Years
Tricentis Tosca Development experience. Required 2 Years
Good oral and written communications skills in order to interact on a daily basis with system developers, business analysts, and others. Required
Ability to prioritize tasks within the project and work with minimal supervision or guidance. Required
Ability to work in a rapidly changing environment. Required
Strong analytical and problem solving skills. Required
Experience with testing Curam products. Highly desired 2 Years
Experience testing for a health and human services project. Highly desired 2 Years
Experience with executing SQL to validate or test. Desired 1 Years
Experience navigating on a UNIX platform. Desired 1 Years
Experience with DevOps tools Highly desired 1 Years
Experience with Shift left automation Highly desired 1 Years
Experience with Agile (Scrum, Kanban, or SAFe) development Highly desired 1 Years
Experience with continuous integration tools such as JENKINS or Team city Required 2 Years
• Hands on Experience and solid scripting knowledge in 1 or more of these like Java or C++ or Python, JavaScript Required 2 Years
Tosca AS 1 & AS 2 Certifications Highly desired

NC FAST requires the services of a Tosca QA Automation Engineer analyzes, creates, and automates tests for the functional and security requirements of applications. The Engineer develops the automation strategy and generates scripts to perform automated
Key Responsibilities
• The NC Department of Health and Human Services seeks a contractor resource to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) Curam Application as a Tosca QA Automation Engineer.
• Duties include analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, analyzing, and developing requirements into test conditions, development and execution of automated scripts using Tricentis Tosca to thoroughly test software to ensure proper operation and freedom from defects.
• This position is responsible for reviewing Tosca automated test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts.
• This position coordinates developing, testing, reports and tracks automated testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports.
• Provides detailed documentation and training on automation tools/applications developed

Skills and Competencies
• Excellent written and verbal skills
• Self-motivated, able to work independently, and perform multiple tasks under minimal supervision
• Good understanding of product life cycle, including Agile software development methodologies, design and implementation
• Must have solid foundation with test automation concepts and methods
• Proficient in SQL
• Demonstrated ability for complex problem solving

Qualifications and Experience
• Bachelor’s Degree in Computer Science or Information Technology
• Good knowledge and experience in manual and automatic software testing methodology, test development, and test execution
• Experience with continuous integration tools such as JENKINS or Team city
• Experience with Agile methodologies
• Experience with creating and troubleshooting complex SQL queries
• Hands on Experience and solid scripting knowledge in 1 or more of these like Java or C++ or Python, JavaScript

NC-ERTR-684211.docx

NC-684211.docx

Job ID: NC-692575 (913091003)

Hybrid AWS/Cloud PM (PMP) with Program Management, MS Project, business planning, human services, Agile, Cloud migration, DevSecOps, RPA experience

Location: Raleigh NC (DHHS)
Duration: 12 months
Positions: 1 (1)

Skill Required / Desired Amount of Experience
Program Management experience managing multiple large complex projects Required 7 Years
Experience creating roadmaps for the portfolio Required 7 Years
Proven track record of delivering IT projects within budget, scope and schedule. Required 7 Years
Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability Required 5 Years
Hands on experience managing project risk, cost, schedule, quality, testing, and communications. Required 7 Years
Strong supervision, organizational, interpersonal and time management skills. Required 5 Years
Demonstrated presentation, training skills, oral and written communication skills. Required
Solid work experience with project management tools (e.g. Microsoft Project) Required 7 Years
Experience with MS Office(Word, Excel and Power point) Required 7 Years
Strong organization and analytical thinking skills with experience preparing Project plan for complex business needs. Required 7 Years
Experience in business planning, human services program management, project management, and experience in multi-platform environments. Required 5 Years
Ability to communicate effectively at all job levels, use excellent evaluation skills, and ability to relay information in legible reports as required Required 5 Years
Experience with Agile and DevSecOps methodologies. Highly desired
Experience with Cloud technologies & SaaS applications running on Cloud Highly desired
Strong experience with Cloud migrations/DevSecOps and implementations. Highly desired
Experience in Migrating from On-prem to Cloud using cloud infrastructure on IaaS, PaaS, and SaaS solutions Highly desired
AWS Cloud Certified Highly desired
Experience with implementing one or more RPA technologies. Highly desired
PMI certification Project Management Professional (PMP) Highly desired
Experience collaborating with Federal, State and Local Government Desired
Experience managing implementation of a statewide IT project Desired
Experience in establishing and implementing governance model for the Cloud Migration and transformation efforts across programs Highly desired

The NC Department of Health and Human Services (DHHS) is seeking an experienced program manager. This lead management role will work with multiple internal and external stakeholders to implement, and maintain Cloud Migration and modernization efforts.

The NC Department of Health and Human Services (DHHS) is seeking an experienced program manager. This lead management role will work with multiple internal and external stakeholders, project teams, divisions, departments, and vendors to strategize, implement, and maintain Application and Infrastructure Modernization Project. This position will interact with all levels of staff in the DHHS including executive staff. This position will ultimately be responsible for ensuring that projects in the DHHS serve to advance and enhance the departmental IT roadmap and goals.

Responsibilities include but are not limited to:
• Work closely with project sponsor, PPMs, to identify and prioritize initiatives at a division level
• Collaborate with Project Portfolio Management and other staff to develop and manage Program roadmaps for Application and Infrastructure Modernization Initiative
• Work with business and cross-functional teams to develop Business Case and Cost Benefit analysis for prioritized initiatives within the program
• Manage and obtain various DHHS and state approvals for initiating projects within the program
• Participates in the construction of Statements of Work in collaboration with the business and other agency teams for projects within the program
• Manage multiple Vendor onboarding
• Establish and implements governance model for the Cloud Migration and transformation efforts across programs
• Work with other program managers to identify risks and opportunities across multiple projects within the department
• Manage budget across various workstreams and funding channels for maximum productivity
• Tracks, maintains and present program details, progress, status, risk and other relevant topics to senior and executive management
• Work with Project Portfolio Managers and Project Managers within the program to maintain clear, effective, and transparent communications
• Manage resource allocations and expectations for program
• Collaborate with the State Department of Information Technology (DIT) to ensure program compliance with the State IT Roadmap and all State Privacy and security requirements
• Presents program status to various committee and executive meetings
• Identify workstream resources and their roles and responsibilities for all workstreams and communicate appropriately
• Identify all key milestones across all workstreams and create plans to train, communicate appropriate stakeholders

Skills:
• The selected candidate must be a results-oriented individual with a strong work ethic and must be able to demonstrate excellent leadership, negotiation, time management, facilitation, and organizational skills
• Experience in the management of a portfolio of multiple projects that may be in significantly different stages of development or have differing timelines and priorities
• Experience in communicating in a fashion tailored the audience and their needs
• Excellent written communication and presentation skills
• Demonstrates experience in working effectively with all levels of staff, clients, and other IT personnel
• Experience in the responsibility for acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timeframes, and quality for a program
• Experience in proposing and leading strategic initiatives
• Ability to identify and plan systematic corrective action to reduce errors and improve the quality of the systems and services, by examination of the root causes of problems
• Demonstrated ability to provide advice, assistance, and leadership in improving the quality of IT projects, by focusing on program definition, management, repeatability, and measurement
• Ability to build, influence, lead and motivate effective teams towards end results
• This position desire prior experience in Migrating from On-prem to Cloud using cloud infrastructure on IaaS, PaaS, and SaaS solutions

Management prefers applicants with the following:
• Experience managing or supervising programs involving Cloud migration(AWS), Application modernization and modularization projects
• Experience collaborating with State and Local Government
• Experience in complex, cross-functional team environments
• Candidate with PgMP Certification

NW-692575.docx

RTR-692575.docx

Job ID: NC-692573 (98591003)

Remote Scrum Master with Flow Master, agile, scrum, Kanban, SAFe, MS Project, SharePoint, epic/stories/tasks, JIRA, DevOps, Java/.Net/C#, and Oracle/SQL Server experience

Location: Raleigh NC (DHHS) Remote for now (All work must be completed on site once Covid-19 is contained)
Duration: 12 months
Positions: 1 (1/2)

Skill Required / Desired Amount of Experience
Strong organization and analytical thinking skills with experience turning complex business needs into user scenarios, flows, and diagrams. Required 7 Years
Strong experience understanding and implementing Agile values, principles, and practices (i.e., Kanban, Scrum) based on Team’s maturity. Required 5 Years
Strong hands on experience with tools like MS Project, MS Excel, MS Word, MS PowerPoint, and SharePoint. Required 7 Years
Experience working with stakeholders for backlog item prioritization, grooming, and understanding of epic/stories/tasks Required 7 Years
Experience with JIRA to create/enhance dashboards, monitor progress of sprint/work flow, and providing statuses in timely manner. Required 7 Years
Demonstrated experience working on multiple priorities and/or projects simultaneously without impact to quality of work. Required 7 Years
Experience with work breakdown and estimation, sprint planning, monitoring progress and removing impediments to deliver solutions for business needs. Required 7 Years
Strong experience using facilitation and communication skills with both technical and non-technical audiences. Required 5 Years
Strong experience using risk and business impact analysis and reporting skills. Required 7 Years
Experience in gaining buy-in and support from stakeholders Required 4 Years
Experience managing, maintaining, and analyzing data to derive meaningful and actionable insights about the portfolio. Required 4 Years
Demonstrated experience using effective leadership, interpersonal and conflict resolution skills. Required 4 Years
Demonstrated experience working with planning just enough, just in time to START moving forward. Required 4 Years
Certified Scrum Master or Kanban certification Highly desired
Certified SPC or SAFe agilist in SAFe transformation Desired
Knowledge of DevOps practices Desired
Experience with setup, tracking, monitoring flow and reporting in Jira Required 2 Years
Experience with JIRA Align and Portfolio Planning Desired Years
Hand-on experience in software development and debugging using programming language like Java or .Net/C# etc. Required 2 Years
Hands-on SQL experience in relational database like Oracle, SQL Server etc. Required 2 Years

NC FAST requires the services of an experienced Scrum/Flow master to work in various agile frameworks such as Scrum, Kanban, and support NC FAST vision to move towards SAFe framework.

The scrum master or Kanban flow master coaches and advises the teams as well as leadership on desired Scrum processes, procedures, values, and interactions as well as opportunities for continuous improvement. This role strives to enabling teams to become self-organizing, cross-functional, and accountable while assisting them to achieve their Sprint plan by facilitating Scrum/Kanban/SAFe events, removing impediments, and resolving issues outside of the team’s control. Resource will lead the planning and execution of development and delivery of efforts for one or more products to a high standard. Resource must be coachable, and knows how to work with Product Owners, Scrum/flow Masters, Developers, and Stakeholders. This role must execute and follow the Agile transformation strategies laid out by the Agile Transformation Coach and transformation team, work as a good team player to enable understanding, learning and behaviors in an Agile way that drives customer and business value while creating a healthy Agile team culture. This position will be responsible for managing and assisting with requirements gathering, design, development, and implementation of the Cúram/Java web-based software application on n-tier infrastructure, interfacing with various internal and external applications on variety of platforms.
This position will use Agile (Scrum, Kanban) principles to understand and execute resolution of backlog items by working closely with the Product Owner(s) and the project team(s), ensuring deliverables reflect requirements, are effective solutions and are delivered with quality. This position plays a key role in resolving business and team conflicts with active involvement in technical matters, finding gaps and ensuring Product Owner involvement in business decisions and description of the business flow. This role must demonstrate a high level of expertise in understanding and estimating work effort, collaborating to refine prioritized backlogs, facilitating Scrum ceremonies or Kanban events, and related aspects of Agile methodology.

NW-692573.docx

RTR-692573.docx

Job ID: NC-672782 (96391004)

Onsite Batch Operations Technician/GMI Operator with job scheduling, Unix, mainframe, SQL, shell scripting experience

Location:Raleigh, NC (NCDHHS)
Duration: 12 months
Interview: Either Webcam Interview or In Person

Skills:
Experience as a GMI Operator and Support specialist capable of monitoring/managing batch steps, analyzing and responding to user queries. Required 5 Years
Experience with batch operations, job scheduling and monitoring tools. Required 5 Years
Demonstrated ability to effectively communicate issues and status updates with business users, second level support, and development teams. Required 5 Years
Experience working with internal teams to identify opportunities to improve the product and customer experience. Required 5 Years
Demonstrated experience documenting processes and procedures as required. Required 5 Years
Experience and knowledge on Operating Systems such as Unix, Mainframe and Windows. Required 5 Years
Experience with relational database skills, Basic SQL programming Required 5 Years
Experience running shell scripts on a UNIX or similar environment; and reviewing log files. Required 5 Years
Experience with priority issues, calls with external/internal clients for troubleshooting issues and problem solving. Required 5 Years
Ability to communicate effectively in both oral and written formats. Required

The NC Department of Health and Human Services requires the services of a Batch Operations Technician to support the day-to-day batch operation tasks and deliverables within enterprise batch processing of the NC FAST system’s batch architecture. This position primarily works outside of standard business hours to support overnight batch operations and will be scheduled for significant overnight work.

This position will provide production operations support by performing and monitoring batch execution, verifying results, and participating and supporting all nightly production operations environments that consist of multiple servers, batch mode processing and execution of client specific production cycles. This role performs first level analysis of all data interface processing exceptions, logs, and escalates unresolved specific issues and problems for resolution following defined on call support paths.
resolve errors and escalates items as necessary by working with functional teams to drive timely analysis and solutions to meet the Application’s service level objectives. This position also helps the batch monitoring Team to support the batch operations of assigned applications by analyzing production workflows, making recommendations to improve job schedule performance, providing rapid support during outages, and providing workload automation forecasts. Other tasks include working with the technology design team to provide support to ensure that the backup and recovery systems are providing the service necessary to meet our service level agreement (SLA) for business continuity, and working with application support teams and business owners to determine acceptable levels of service and help develop the incident management procedures.

RTR-672782 (1).docx

NW-672782 (1).docx

Job ID: CO-59231 (96290930)

Remote/Local Data Analyst with Modeling, SQL, Data center management, mining, visualization, and Kronos Dimensions experience

Location: Denver, CO CDHS
Duration: 12 months

Skills :
Database Data Analysis Proficient (4-6 Years) Yes
Database Data Modeling Proficient (4-6 Years) No
Languages SQL Proficient (4-6 Years) No
Communication skills both verbal and written,Proficient (4-6 Years) Yes
Data Analytics Specialist Proficient (4-6 Years)Yes
Data center management Proficient (4-6 Years) Yes
Learning ability Proficient (4-6 Years) Yes
Teamwork Proficient (4-6 Years) Yes
Tools Microsoft Office Professional Proficient (4-6 Years)Yes

CDHS is recruiting for a Data Analyst to support the CDHS Kronos Dimensions Project. This position will be responsible for the management and maintenance of hyperfinds and delegation listings in CDHS Kronos Dimensions application. Duties include:
Create new and modify existing hyperfinds
Analyze daily person import data with existing hyperfinds to determine edits needed (additions, deletions) and take appropriate action
Analyze data from a number of outside sources/reports with existing hyperfinds to reconcile assignments and true up administrative settings within the WFD application
Educate staff making requests related to data, access and system setups about the rules, compliance, processes, allowances, and requirements
Communicate any discrepancies or issues with compliance to the unit and management and follow up to make certain issues identified for non-compliance or risk potential are resolved
Analyze daily person import data with existing delegation listings to determine edits needed (additions, deletions) and take appropriate action
The ideal candidate will have the following:
Minimum 5 years of experience as a Data Analyst or working in a data support role
Proven analytic skills, including mining, evaluation, analysis, and visualization
Strong Excel and/or SQL skills with the ability to learn other analytic tools
Demonstrated experience in handling large data sets
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Must be able to use logic and critical thinking in problem solving, including the ability to look at a problem using a “big picture” approach and consider multiple options
Must be willing and able to accept constructive criticism and handle conflicts
Must have the ability to prioritize and work in a rapidly changing, fast growth environment
Works under limited supervision with considerable latitude for the use of initiative and independent judgment
Previous Kronos Dimensions experience strongly preferred

CO_E-RTR-5.doc

Job ID: TX-RQ41 (914491003)5p

Onsite Procurement Lead/PM with TX laws, DIR process experience

Location: Austin, TX DIR
Duration: 12 months

Skills:
Years Required/Preferred Experience
8 Required Experience managing projects, including the use of tools to track and report schedule, resources and status
8 Required Experience developing competitive solicitations, preferably for information technology services
8 Required Experience planning, organizing and directing the work of others
8 Preferred State of Texas procurement project experience (IT projects greater than $1M)

· Coordinating the development of solicitation documents;
· Reviewing and approving of internal procurement deliverables;
· Coordinating project communications including scheduling and conducting meetings;
· Developing and managing the procurement schedule and resources;
· Providing project status;
· Supervising and collaborating with other Vendors involved in the procurement process;
· Overseeing the procurement process which includes tasks such as requirements gathering; developing and refining the statement of work and evaluation criteria; evaluating vendor responses; coordinating and participating in vendor discussions/negotiations, and conducting a Request for Revised Offer (RFRO));
· Awarding the contract.
· Ability to clearly and concisely communicate both verbally and in writing;
· Ability to work independently and as part of a large team;
· Ability to work a flexible schedule to meet required deadlines;
· Current knowledge of Texas procurement laws, regulations, rules, policies, and procedures;
· Knowledge of the Department of Information Resources, including knowledge of DIR procurement processes and procedures;
· Understanding of the DCS contract and environment;
· Project Management experience, training, and/or certification;
· Contract Management experience, training, and/or certification; and
· Purchasing and procurement experience, training, and/or certification.

RQ41.docx

Job ID: TX-529300378 (911890930)

Remote Infrastructure PM with Agile, data center, Oracle OCI cloud migration experience

Location: Austin TX (HHSC)
Duration: 12 months

Minimum Requirements:
Years Required/Preferred Experience
7 Required Project Management in Agile framework
7 Preferred Experienced with State data center and cloud migration.

Will serve as Operational PM for the PMAS project guiding day to day Agile sprints and Oracle OCI cloud migration.

In response to requirements and recommendations in Senate Bill 200, 84th Legislature, Regular Session, 2015 (SB 200 (84R), and the 2014 Sunset Advisory Commission Staff Report Issues 1 and 7 (Sunset Advisory Commission; Health and Human Services Commission and System Issues: 2015) (Sunset Report), HHSC is developing an HHS-wide data analytics and performance management system that connect and integrate data and systems across the HHS programs, support the use of advanced analytics to turn that data into actionable information, and allows a robust perspective on the performance of HHS programs.

As a first step in this process, HHSC embarked on maturing its data governance processes and protocols across the system (through Enterprise Data Governance (EDG)) and on developing tools that would support the measurement and management of individual program performance.

In FY2019, a pilot was launched aimed at strengthening HHS’ capabilities to visualize performance management dashboards by accurately depicting the achievements of critical targets and day-to-day business objectives of two HHSC divisions through the use of a composite key performance indicator system, leading indicator measurement and supporting performance measures. In FY2020-21, the support and maintenance phase of this performance system began. The support function provides for continued measure development, modification and enhancement of the KPI system. Maintenance includes the automation of data acquisition, transformation and deployment processes for the Regulatory Services (Reg) and Health and Specialty Care Systems (HSCS) division measures visualizations.

Funding for the support and maintenance for the Performance System described above will end on August 31, 2021, as they are funded by a previous Exceptional Item (SFY2020-21, Item 31 – Performance Management and Analytics System).To continue maximizing the potential of the visualizations developed in FY2019, additional funding is needed in FY2022-23 to support and maintain their development; as well as provide for data process automation such as scheduled data refreshes, quality control, and database support and maintenance. Additionally, new funding is needed for the completion of new work identified by the needs assessment that is currently being conducted and will be completed by December 2020.

In FY2022-23, HHSC also plans to focus on developing pilot projects designed to evaluate the benefits associated with enhancing data connectivity across technology systems and applying analytics to those data sets. A potential use case has been identified in the areas of connecting facilities and personnel related data to realize value-added benefits in managing space utilization and emergency response. Additional potential use cases have been identified in related to examining the benefits of connecting data sets to provide an expanded array of services and data integration for Intellectual and Developmental Disabilities- Behavioral Health Services (IDD-BHS) with other HHS programs and enhancing data available to support Women, Infants, and Children (WIC) outreach.

529300378 (1).docx

Request ID: BL-10579-1 (9691003)

Onsite Network Admin (travel/lifting) with LAN, and wireless experience

Location: Columbia, SC
Qty: 2
Duration: 12 Months Hrs/Wk: 40.00
Remote Work Availability: 0%
-A valid driver’s license is needed.
-Depending on the project and if additional equipment is needed; candidates will be required to travel from the home site to different work sites across the state (3-4x a week).
-Will be required to drive personal vehicle when government vehicle is not available
-Candidates must also be able to climb a 6ft ladder and lift 40 lbs
– In most cases, candidates will work with another IT staff member but must also we able to work independently.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Infrastructure
2. Understanding of computer and network operating system fundamentals (e.g., operating systems, applications, storage, networking)
3. Local Area Network (LAN)
4. Network administration
5. Ability to lift and move PCs, monitors, and other equipment.
6. Valid driver’s License
7. Interpersonal skills
8. Verbal communication skills, written communication skills

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Network Certification
2. Ability to climb and work on a ladder to reach ceiling to install wireless access points.

REQUIRED EDUCATION: Associates Degree in a relevant field of work or high school diploma with equivalent work experience.

REQUIRED CERTIFICATIONS: NONE*
*Preference may be given to certified applicants based also on overall experience, education, and work history.

Experience
Administrative Interpersonal Skills Yes 7 Advanced Currently Using 2 – 4 Years
Administrative Valid Drivers License Yes 6 Intermediate Currently Using 2 – 4 Years
Administrative Verbal Communication Skills Yes 8 Intermediate Currently Using 2 – 4 Years
Administrative Written Communication Skills Yes 8 Intermediate Currently Using 2 – 4 Years
Desktop/PC Support Ability to lift and move PCs, monitors and other equipment. Yes 5 Intermediate Currently Using < 1 Year
Networking & Directories Infrastructure Yes 1 Intermediate Within 6 Months 2 – 4 Years
Networking & Directories Local Area Network (LAN) Yes 3 Entry Within 1 Year < 1 Year
Networking & Directories Network Administration Yes 4 Entry Within 1 Year < 1 Year
Networking & Directories Understanding of computer and network operating system fundamentals (e.g. operating systems, applications, storage, networking) Yes 2 Intermediate Currently Using 2 – 4 Years

SCOPE OF THE PROJECT:
As the Agency continues to see increased growth of Enterprise Applications such as with the Electronic-Health-Records (EHR) initiative, the Agency’s Office of Information Technology (OIT) is upgrading the Agency’s wireless infrastructure to allow EHR to better leverage network resources, data, assets, infrastructure, and systems. Consistent with the best security practices, DHEC is revamping the Agency’s enterprise wireless networking system with focus on integration into an existing Identity-Based Networking Services (IBNS) solution.

The applicants selected for these openings will be required to travel and install/configure enterprise wireless access points at Agency sites located throughout the entire state of South Carolina.

The applicants selected will work under the general guidance of the Network, Security Operations team, but will also be required to work closely with other teams and Agency staff at all levels. Selected candidates will follow the Agency’s Change Management process, and track and document the work and other tasks regularly communicating status updates to the assigned project manager.

Candidates must be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.

DAILY DUTIES / RESPONSIBILITIES:
The network administrator for this opening under the general guidance of the assigned Network Security Team Lead will coordinate daily/weekly assignments for the installation, deployment, diagnostics, and troubleshooting of the Agency’s critical enterprise wireless network infrastructure. The network administrator will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and to provide technical solutions. The network administrator will ensure assignments are completed accurately and on-time, and regularly provide: progress, tasks, and deliverables status updates to the assigned project manager.
Specific duties and responsibilities will include but not limited to the following:
• Monitor and identify issues with Agency wireless networks and remediate
• Support wireless connectivity on Windows-based systems
• Support wireless connectivity on various Tablets and Phones (i.e., Apple devices)
• Manage the wireless network/device lifecycle at all stages
• Create and maintain wireless heatmaps projecting network coverage of access points
• Perform enterprise wireless network deployments, installations, and upgrades
o Requires comfort working on a ladder; ability to lift 40 lbs.
• Perform firmware/software/security/feature upgrades and other maintenance tasks
• Monitor Agency trouble ticket system and complete “wireless”/assigned tickets
• Will serve as the Agency’s first tier of support fielding wireless connectivity technical support requests troubleshooting/resolving most common/routine problems.
• Assists Agency staff/contractors in resolving wireless and other related problems
• Coordinate and assist with testing and validation
• Adhere to State and Agency security and IT policies and standards
• Work closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintained
• Occasionally assists various IT groups with other “non wireless” tasks as assigned such as with system/network installations and upgrades (i.e. racking equipment)
• Create, maintain, and review/improve upon notes and wireless documentation
• Ability to plan, organize, review, and implement associated project milestones to completion.
• Provides updates to Project Team
The selected candidate will be utilized for 40 hours per week for the duration of this project. Job duties will require frequent site visits to remote office locations throughout the entire state of South Carolina, and the selected applicant must be flexible to the potential of travel days being extended beyond normal business hours.
Applicants must demonstrate good oral and written communication skills and be able to provide effective phone, desk-side, and support via email. Applicants must be able effectively communicate technical and project details with IT and non-IT staff and at all levels.

RTR – SoSC IT Temp Solicitation_Attachment .docx

Request ID:CT-CTDS Lead Scrum Master (99291031)

Remote Scrum Master/PM with lean/agile, Risk/Issue Mitigation, Product Manager, Digital Platforms, web content management, CRM, omni-channel service delivery, CI/CD, JIRA/Confluence, Git, Google Analytics, Xray experience

Location:CT-HARTFORD,CT DASS
Duration: 12 Months

Skills :

Project Planning & Management – At least 5 years of experience and use cases with the following:
• Facilitate regularly recurring scrum-of-scrums
• Coach teams and stakeholders in lean/agile practices and mindset
• Coordinate interdependencies across project teams
• Obtain and provide visibility into progress and impediments, escalating where appropriate
• Ensure cross-team alignment to program goals with clear and consistent communication
• Defining project scope and schedule across various digital projects
• Focusing on regular and timely delivery of value and ensuring sprints are completed on-time
• Organizing and leading project status and working meetings
• Ability to write and review detailed documentation (requirements documents, weekly/monthly reports, meeting notes, etc.)
• Communicating plan deviations
• Provide feedback on team resourcing to improve efficiency and reduce bottlenecks
• Championing ongoing process improvement initiatives

Risk/Issue Management & Mitigation – At least 5 years of experience and use cases with the following:
• Identifying and mitigating plans
• Resolving issues to keep the project moving
• Proactively avoiding risks
• Ensuring the team meets required policies
• Making recommendations for continuous improvement

Product Manager Support – At least 5 years of experience and use cases with the following:
• Supporting the Product Manager in managing expectations for project deliverables
• Managing stakeholder communications
• Helping to implement an effective system of project governance

Team Management & Team Building – At least 5 years of experience and use cases with the following:
• Assisting in team development while holding teams accountable for their commitments
• Assigning tasks to individuals and balancing the workload across teams
• Leveraging organizational resources to improve team and individual capacity for project work
• Ensuring team members are fully engaged in the project, making a meaningful contribution, and encouraging a sustainable pace
• Motivating team members

Digital Platforms, Tools and Discipline – At least 3 years of experience and use cases with the following:
• Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration
• Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback
• Leading documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change
• Usage of productivity, communication, and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)
• Experience establishing QA practices utilizing tools such as Xray is desired.

Knowledge, Skills, and Ability

Project Management
• Extensive experience with Jira and Confluence is required
• Experience with Advanced Roadmaps and Work Otter is preferred
• Experience as an Agile Coach is required
• Developing and supporting modern, agile product and project management processes
• Establishing the project environment necessary to operate as a high performing cross-functional team in partnership with stakeholders
• Building and clearly communicating the vision, strategy, roadmap, and resources required for delivery
• Scoping, prioritization, and translation of technical and design tasks into delivery plans
• Government-specific task management is preferred
• Data-driven decision-making

Performance in Complex Situations
• Communication and collaboration with state-wide partners
• Clearing challenges for team members
• Comfort in blazing a path through an ambiguous work environment
• Judgement fitting to the ever-changing environment
• Ability to juggle multiple project workstreams

Service Design Team Building
• Supporting teammates’ skills and behaviors development and delivery
• A balance between strong domain expertise and flexibility
• Prioritization, organization, and triage in an independent environment
• Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
• Ability to maintain strict confidentiality
• Judgement in dealing effectively and diplomatically with all levels of government staff

Preferred Skills & Qualifications

Other Desirable Skills
• 3 years of user-centered design
• 3 years of user research and analytics
• 5 years of management/supervisory experience
• 5 years of customer relationship management platforms such as Salesforce
• 5 years of web content management platforms such as Sitecore

Administrative Considerations

The Lead Scrum Master will lead the scrum-of-scrums across all project teams for the digital government initiatives. This individual will work with the Product Manager to assign tasks based on items in the product backlog. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.

The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. All extended remote work will need approval by Chief Digital Officer or the designated manager. Payment will be on a time and material basis and paid only for hours worked. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided.

Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential, or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.
About the Role

The Lead Scrum Master will provide support across various cross-functional project teams focused on driving the end-to-end digital product lifecycle for features and products improving the overall online experience for the state. The Lead Scrum Master will establish best practices to streamline the scrum processes and standards, coach teams across the organization and create a consistent method of work estimation/story point calculations. The work supports the Digital Product Manager in managing project scope and schedule, project status report, change management, governance, role identification, and business communication with the stakeholders.

CT_E-RTR-3 (1)

Request ID: CTDS Salesforce Developer, Phase 2 (910991031)

Remote Salesforce Developer (GC/USC ONLY) with Lightning, Flows, Apex, Service/Experience Cloud, Aura, Visualforce, SOQL/SOSL, SOAP/REST, Data Loader, Agile, Jira, Git, and SAML/OAuth experience

Location:CT-HARTFORD,CT DASS
Duration: 12 Months

Must be Citizen or Permanent Resident (Green Card)
Must pass Federal/State/Local background check

Skills :

Required Skills & Experience

Real world development experience with Lightning Web Components, Flows, and significant Apex experience in Service and Experience Clouds.
Strong knowledge in Salesforce configuration, application design, Apex, Aura, Flow, APIs, Triggers, Lightning Components, Visualforce, SOQL/SOSL, XML, HTML, CSS, SOAP/REST.
Knowledge on batch apex and schedule apex.
Ability to create and maintain complex automation via Flows
Experience with integration projects working with various APIs.
Strong knowledge in Profiles, Roles, Permission Sets, Sharing Rules, OWD, Custom Managed Apex Sharing, Public Groups and Queues.
Hands on experience using Salesforce Data Loader and other data migration tools.
Design, develop, document, test and debug new and existing applications, perform defect corrections (analysis, design, code)
Experience leading and providing guidance and best practices in designing and application development specific to the technology being used.
Ability to share best practice recommendations for release planning to include work breakdown and task planning.
Significant experience with Salesforce API integration for applications residing on various platforms
Experience in assessing application performance and understanding governance limits
Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices, and methodologies to achieve team success.
Communication: Ability to communicate thoughts, concepts, and practices effectively at all levels, adjusting as needed to a target audience.
Collaboration: Expertise working with others in a cross-functional multi-team environment.
Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.
Experience with Agile tools such as Jira
Experience with Source Control such as Git
General/Miscellaneous

Must be Citizen or Permanent Resident (Green Card)
Must pass Federal/State/Local background check
Administrative Considerations

The Salesforce Developer will work as part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with Website Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.

The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. All extended remote work will need approval by Chief Digital Officer or the designated manager. Payment will be on a time and material basis and paid only for hours worked. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided.

Use of State Resources: The contractor will share a dedicated office space and will be provided with all computer hardware and software needed to execute and perform the duties for this program.

Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.
Skills Others Mulesoft API layer Strong integration experience with Mulesoft API layer Proficient (4-6 Years) Yes
Skills Others Salesforce Strong Salesforce product knowledge and at least 5+ years of hands-on Salesforce development using Experience and Service clouds Proficient (4-6 Years) Yes
Skills Others SAML/OAuth based Identity platforms Strong integration experience with SAML/OAuth based Identity platforms Proficient (4-6 Years) Yes
Education Others Bachelor’s Degree Bachelor’s degree, or professional qualification Proficient (4-6 Years) No

Scope of Work
As a Salesforce Developer, you’ll play a vital role at the State of Connecticut.

We are looking for an experienced and responsible individual who can help us deliver exceptional services to our constituents through various Statewide and agency specific services. User experience is of paramount importance to us: We expect our development team to be the subject matter experts in delivering modern solutions to often legacy problems. In this role you will be closely working with Architects, other developers, business analysts, project managers, various agency stakeholders to discuss, gather and understand business needs and to convert them into sustainable solutions using the Salesforce platform along with its rich marketplace solutions when needed.

We are looking for a proven track record in designing, developing, and integrating ‘applications’ on Experience and Service clouds for medium to large size companies with significant external userbase. The Salesforce Developer should be self-motivated with exceptional technnical and project management skills. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact.

CT_E-RTR-3 (1

Job ID: VA-693278 (98890930)

Hybrid Customer Relationship Manager (BRMP®) with business capability roadmap, and compliance experience

Location: Richmond VA (VDOT)
Duration: 9 months
*local candidates strongly preferred
Skills:

Bachelor’s degree or six (6) years or more of related experience. Required 6 Years
Strong communication skills in writing, speaking and presenting with leadership of all levels. Required 10 Years
Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power. Required 10 Years
Skilled and experienced at conflict negotiation and resolution; Experience dealing with difficult customers. Required 10 Years
Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions. Required 10 Years
Ability to connect strategy to execution; Strategic thinker. Required 10 Years
Business Relationship Management Professional (BRMP®) Nice to have 5 Years

**This position requires onsite 3 days a week with 2 remote. The contract may be extended annually beyond June 30, 2023. Contractor will be responsible for purchasing parking through VDOT’s Parking Management Office, if they wish.

Ideal candidates for this role will innately be a strategic thinker, foster positive/purposeful interactions, build and preserve trusting relationships with assigned business partners throughout the agency. The position will also manage escalations for work within the service, product and project delivery pipelines.

Position specific responsibilities and duties will include, but not limited to:
• Meeting with and communicating directly with Agency leadership up to the Executive level on a routine basis.
• Working closely with IT leadership to ensure successful and continuous delivery of all products and services by ITD.
• Assigned specific Divisions or groups to act as a point of focus / resource for IT management, escalations, and coordination.
• Partner with business and Enterprise Architecture to identify product lines, then develop and maintain a multi-year business capability roadmap.
• Responsible for building and maintaining relationships with assigned business partners.
• Interfacing with project managers, service and operations managers to coordinate work, prioritize requests, and manage escalations for assigned Divisions.
• Identifying opportunities for new services, service improvements, and technical innovation to meet business needs.
• Overseeing the management of business partner expectations as related to ITD engagement and service or product delivery.
• Managing escalations related to technology procurements, projects and service delivery requests.
• Identifying, championing, and communicating customer needs.
• Consult and collaborate with ITD teams managing production operations and the strategic direction for systems owned by assigned business partners.
• Support continued compliance with VDOT and VITA policies, standards, and guidelines.

PB-693278.docx

VA_ERTR-693278.docx

Request ID: CT-CTDS Data Scientist, Phase 2 (910290931)

Remote Data Scientist with Tableau/Power BI, data research/analysis, data modelling, data cleansing, ETL, statistical analysis, machine learning, AI, SQL, Python, R, Scala, GA, GTM, SPSS, Azure, Salesforce experience

Location: Hartford, CT DAS
Duration: 12 Months

Skills :
Business Intelligence Developer 6-8 yrs exp: The Business Intelligence (BI) developer Advanced (7-9 Years) Yes
Skills Others Data Research & Analysis Data Research & Analysis – at least 3 years of measurable experience Novice (1-3 Years) Yes
Education Others Bachelor’s Degree Bachelor’s degree in computer science, business, IT, management, administration, economics, or information science Proficient (4-6 Years) No
Skills Others Communication skills both verbal and written Novice (1-3 Years) No

Experience Required for This Role :
Data Research & Analysis – at least 3 years of measurable experience in the following:
• Analyzing data and customer metrics to fulfill specific business goals
• Using data to help teams improve functionality and operations
• Developing and applying data models to improve the collection and analysis of data
• Bridging the divide between technical and business teams through data
• Communicating data analysis to various levels of stakeholders through visualizations
• Data cleansing, optimizing, and ETL
• Developing and analyzing user surveys
• Expertise in the principles and operating procedures of a specific industry
• Performing competitor research to help improve products and services
• Researching latest market trends and implementing knowledge
• Creating dashboards and reports that are easy to understand for non-technical users
• Organizing and storing data and queries for easy access in future work projects
• Documenting data collection and analysis procedures
• Organizing focus groups and feedback loops to establish data collection
• Using data to isolate problems and develop solutions
• Discovering and establishing proper KPIs to help track success
• Preparing and executing ROI analysis
• Establishing testing of products/services based off data analysis
• Identifying and understanding issues through forecasting, gap analysis, quantitative reporting, research, and statistical analysis
• Providing insights and recommending changes based on data findings

Knowledge, Skills, and Ability:
Data Science
• Experience with machine learning, AI, and cognitive service engine models
• Experience with programming languages like SQL, Python, R, and Scala
• Using analytics software and platforms (GA, GTM, SPSS, Excel, Microsoft Office Suite)
• Experience using business intelligence tools like Tableau or Power BI
• Experience in data collection from on-prem and cloud platforms like Microsoft, Azure, and Salesforce
• Engaging in data experiments to provide cross-persona or enterprise analysis
• Leveraging statistical analysis and algebra
• Improving research or data management environments
• Leveraging economics, business/systems analysis, and quality assurance
• Manipulating large, complex data sets
• Documenting processes and modelling

Performance in Complex Situations
• Communication and collaboration with cross-functional teams and state-wide partners
• Clearing challenges for team members
• Comfort in blazing a path through an ambiguous work environment
• Judgement fitting to the ever-changing environment
• Ability to juggle multiple project workstreams

Service Design Team Building
• Supporting teammates’ skills and behavior development and delivery
• Advocating data strategies both internally and externally
• A balance between strong domain expertise and flexibility
• Prioritization, organization, and triage in an independent environment
• Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
• Ability to maintain strict confidentiality
• Judgement in dealing effectively and diplomatically with all levels of government staff

Preferred Skills & Qualifications:
Other Desirable Skills:
• Deep domain knowledge for a particular industry – especially Health, Business, or Education
• Bachelor’s degree in computer science, business, IT, management, administration, economics, or information science
• 2 years of user research and feedback analysis
• 2 years of data governance and working within data security groups
• 1 year of API development
• 1 year of marketing experience, supported through metrics
• 1 year of project management experience
• 1 year of experience with customer relationship management platforms such as Salesforce
• 1 year of experience with web content management platforms such as Sitecore

Administrative Considerations:
The Data Scientist will work as part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with Website Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.

The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. All extended remote work will need approval by Chief Digital Officer or the designated manager. Payment will be on a time and material basis and paid only for hours worked. Travel to various state offices will be required. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided.

Use of State Resources: The contractor will share a dedicated office space and will be provided with all computer hardware and software needed to execute and perform the duties for this program.

Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.

CT_E-RTR-3 (1).doc

Job ID: VA-693931 (97490930)

Hybrid power apps developer with BI, AI, C#, .NET, Azure/TFS, JQuery & JavaScript

Location: Richmond VA (VDH)
Duration: 9 months

*local candidates strongly preferred
*First interviews to be conducted via phone. Second interviews will be onsite, NO exceptions

Skills:
Power Platform development including Power Apps, Automate, BI and AI Required 4 Years
C# .NET Required 6 Years
SQL Server 2005 + (SQL Stored Procedures and SSIS packages) Required 6 Years
Azure/TFS Automation C# .NET Required 5 Years
JQuery & JavaScript Required 6 Years
Azure/TFS Automation Required 5 Years
Very good communication skills and documentation skills Required 3 Years
Agile development methodology Desired 5 Years
Knowledge of other Automation or AI tools Desired 4 Years

VDH MS Power automate and .Net/SQL Server Prog Ana 4 – Sr Power automate and .Net Programmer/Developer with /SQL Server experience

Works as part of the Virginia Department of Health, Office of Information Management (VDH) to develop and maintain multiple messaging team Power platform and .NET applications.
Specific Task(s):
• Develop, Maintain and Enhance .NET web applications
• Assist in development of a new .NET application with Entity Framework, C#, JQuery
• Develop and maintain Power Platform and Microsoft 365 – Power Apps, Power Automation and Reporting tools, AI
• Source Controlling, DevOps, Azure Automation and Defect tracker for application promotion processes

Required Skill set:
Power Platform development including Power Apps, Automate, BI and AI – 4+ years
C#.NET – 6 + years’ experience
SQL Server – DB design/development – 6 + years
Azure/TFS Automation – 5+ years
JQuery & JavaScript – 6+ years
Very good communication skills and documentation skills

Preferred skill set:
Agile development methodology
Knowledge of other Automation or AI tools

PB-693931.docx

VA_ERTR-693931.docx

Request ID: NC-693834 (914590930)

Hybrid Oracle cloud financials test lead With ERP, Finance/SCM and Testing Experience

Location: Raleigh, NC NCOSC
Duration: 12 Months

Skills :
Experience managing communications activities supporting ERP implementations. Required 10 Years
Team Lead experience as an Oracle Cloud Financials implementation for a large, complex entity with annual revenues or budget of $40 billion or more. Required 3 Years
Experience with Oracle ERP software implementations across multiple modules in Finance/SCM. Required 10 Years
Experience with Oracle Cloud Financials implementations in at least 4 modules. Required 3 Years
Experience developing test scenarios/scripts. Required 3 Years
Experience coordinating testing with end users. Required 2 Years

The North Carolina Office of the State Controller is seeking an experienced ERP Test Lead to support planning and execution of the testing strategies for the North Carolina Financial System (NCFS) Release 3 deployment.

The State is implementing a statewide ERP financial system called the North Carolina Financial System. The project to implement NCFS is called the Financial Backbone Replacement (FBR) project. The objective of FBR is to deploy financial application capabilities to replace and enhance the functionality currently provided by existing accounting systems. The solution deployed by FBR will serve as the foundation for the State’s further technology system of record processes.
The selected applicant serves as Testing Lead, providing strategic guidance and direction as well as end-to-end execution and coordination of the ERP Financial Backbone Replacement project testing strategies. Duties include but are not limited to all the following tasks:
Lead:
• Development of testing plans and schedules, including agency and user organization scheduling, test scenario and test script development.
• Contribute to solution development and testing as part of the NCFS functional team

NW-693834.docx
RTR-693834.docx

Request ID: CO-59230 (95190930)

Remote / Local Data Analyst with data cleanup, data analytics, and payroll experience

Location: Denver,CO ,CDHS
Duration: 6 Months

Candidate must be local.
Colorado Residency Required

Skills :

Type Category Qualification Competency Required
Skills Others Communication skills both verbal and written Novice (1-3 Years) Yes
Skills Database Data Analysis Novice (1-3 Years) Yes
Skills Others Data Analytics Specialist Novice (1-3 Years) Yes
Skills Others Learning ability Novice (1-3 Years) Yes
Skill Tools MicrosoftOffice Novice (1-3 Years) Yes
Skills Others Team work Novice (1-3 Years) Yes

Description
CDHS is recruiting for a Data Analyst to support the CDHS Kronos Dimensions Project. This position will be responsible for data clean-up projects. The position will analyze internal data sets, identify and correct data errors following written detailed procedures. Ideally, the candidate will have some experience running data views in Kronos Dimensions.

The ideal candidate will have the following:

Min 2 years of experience in a data support role

Strong attention to detail and organizational skills

Must be able to follow written, detailed, step-by-step instructions with limited supervision once trained

Must be able to distinguish between similar processes and minor changes in data

Must be able to use logic and critical thinking in problem solving, including the ability to look at a problem using a “big picture” approach and consider multiple options

Previous Kronos Dimensions experience strongly preferred

Previous experience working with payroll accruals data preferred

CO_E-RTR.doc

Request ID: BL-10570-1 (911590930)

Onsite Security Analyst (CompTIA/ISC(2)/SANS GIAC/CCNA Security) with incident response, Visio, Health IT, regulatory requirements, NIST MARS-E, compliance audit, and government experience

Location: Columbia SC
Duration: 12 Months Hrs/Wk: 40.00
Remote Work Availability: 0%

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Must have hands-on experience or educational background in IT System Security or System Administration
2. Experience with incident response procedures and practices
3. Must be willing to learn and take on new tasks
4. Willingness to work independently and as a member of a team
5. Willingness to collaborate and coordinate with multiple teams and vendors
6. Ability to multitask and prioritize tasks effectively in order to effectively report on the status of assigned work
7. Ability to multitask and prioritize tasks effectively in order to meet deadlines in a results-oriented environment
8. Must have intermediate skills in Microsoft Office products (Word, Excel, PowerPoint, Visio) to include working with templates and style guidelines for branding consistency
9. Strong understanding of enterprise operations & secure best practices
10. Ability to absorb, retain and communicate processes
11. Strong written and verbal communication skills.
12. Ability to accept changes and constructive criticism and remain flexible in dealing with leadership and teams of varying technical and business knowledge.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Prior Health Information Technology experience
2. Centralized Log Management experience
3. Familiarity with security regulatory requirements and standards (such as NIST 800 series, MARS-E)
4. Experience performing or supporting information security compliance assessments and audits
5. Work and/or consulting experience in federal, state, city or local government.

REQUIRED EDUCATION/CERTIFICATIONS:
1. High school diploma with six years of relevant work experience

PREFERRED EDUCATION/CERTIFICATIONS:
1. Bachelor degree in information technology, computer science, related technical field- with a minimum of 3 years relevant work exp.
2. Information Security certifications such as: CompTIA, ISC(2), SANS GIAC, CCNA Security, or similar

Experience
Administrative SERVER ADMINISTRATION No 4 Intermediate Within 5 Years 2 – 4 Years
Cloud cloud platforms / environments No 2 Advanced Within 5 Years 4 – 6 Years
Education High School Diploma Yes 1 Advanced Currently Using 2 – 4 Years
Education Bachelor’s Degree No 3 Advanced Within 10 Years 2 – 4 Years
Education Technical Certifications No 3 Advanced Within 10 Years 2 – 4 Years
Miscellaneous KNOWLEDGE OF INFORMATION TECHNOLOGY FIELD, BEST PRACTICES, ORGANIZATION AND OPERATIONS Yes 1 Expert Currently Using 4 – 6 Years
Miscellaneous Consulting Experience No 1 Intermediate Within 10 Years 2 – 4 Years
Network Security Cybersecurity Yes 1 Expert Currently Using 4 – 6 Years
Network Security Experience in projects involving PCI/NIST security implementations and/or audits. No 1 Intermediate Within 10 Years 2 – 4 Years
Network Security MARS-E No 3 Intermediate Within 5 Years 2 – 4 Years
Network Security Penetration Testing No 4 Intermediate Within 5 Years 1 – 2 Years
Network Security risk/vulnerability assessments No 4 Intermediate Within 5 Years 2 – 4 Years
Network Security Security Information Event Management (SIEM) systems development / configuration No 1 Advanced Within 5 Years 4 – 6 Years
Networking & Directories INCIDENT MANAGEMENT Yes 1 Advanced Within 5 Years 4 – 6 Years
Networking & Directories Information Security Yes 1 Expert Currently Using 4 – 6 Years
Networking & Directories Network security No 1 Advanced Within 5 Years 4 – 6 Years
Operating Systems/APIs Linux Yes 1 Advanced Within 2 Years 4 – 6 Years
Operating Systems/APIs Windows Yes 1 Advanced Within 2 Years 4 – 6 Years
Packaged Applications Microsoft Yes 2 Advanced Currently Using 4 – 6 Years
Program Management Experience working with risk management No 1 Advanced Within 5 Years 2 – 4 Years
Protocols Firewall No 1 Advanced Within 5 Years 2 – 4 Years
Software Framwork Software development life cycle (SDLC) No 5 Advanced Within 5 Years 4 – 6 Years
Specialties NIST Security Yes 1 Advanced Within 2 Years 4 – 6 Years
Specialties Medicaid or healthcare experience No 1 Intermediate Within 10 Years 4 – 6 Years
Additional Skills: Incident response – required
Strong understanding of enterprise operations & secure best practices- required
Strong understanding of information technology and security concepts – required
Cyber security operations – required

SCOPE OF THE PROJECT:
The client Office of Information Assurance (OIA) is tasked with performing ongoing enterprise cybersecurity threat monitoring and incident response capabilities. A strong candidate for this position should possess experience or knowlege in the following:
• Cyber Threat Response and Incident Handling
• Cyber Security Operations
• Penetration Testing
• Network Security

DAILY DUTIES / RESPONSIBILITIES:
The Security Analyst is primarily responsible for assessing and evaluating the organization’s information & cyber security solutions and processes, as well as providing technical advisory to influence the design and implementation of security information technology systems and networks. The Security Analyst will guide junior analyst (Security Analyst I and II) to identify and address risks, and lead the response to information security issues.
Candidates should be self-starters, creative problem solvers and have an eagerness to implement tactics, techniques and procedures which make the most effective use of Agency staff, resources, products and technologies quickly.
Technical Knowledge:
Understanding of information technology and security concepts.
Experience or knowledge of operating systems (e.g., Android, iOS, Linux, Windows, MVS, VMWare), cloud computing, networks, hardware and software platforms, and protocols as they relate to information security.
Experience or knowledge in performing vulnerability assessments, including scanning, analysis of results, and manual validation.
Experience with secure networking technologies such as network firewalls and IDS/IPS technologies, Network Security Monitoring expertise, and Security Information and Event Management (SIEM) systems.
Experience in information security incident response and risk management.
Experience managing and responding to information security risks, threats and incidents.
Threat and vulnerability management; awareness of current threats to confidentiality, integrity, and availability of data and controls to mitigate threats
Strong working knowledge of applicable internal and/or external regulatory policies, standards, procedures and controls (e.g., Centers for Medicaid and Medicare (CMS) MARS-E 2.0, National Institute of Standards and Technology (NIST), Control Objectives for Information and Related Technology (COBIT), and Federal Risk and Authorization Management Program (FedRAMP).
Experience or knowledge with development and integration of RMF tasks and artifacts into the System Development Life Cycle (SDLC) is ideal.
Experience or knowledge in security as related to multi-tenant, cloud services and vendor interface management would be considered desirable for this position.
Working knowledge of TCP/IP and the functioning of its component protocols, ability to read, and analyze, using various toolsets such as tcpdump, wireshark, etc; how they work and what information they produce will be benificial in this role.
Understanding of basic defense-in-depth principles such as and secure system configuration, network segmentation and malicious code protection is a plus.
Information Systems’ Security Experience:
Experience working in a SOC environment is preferred.
Experience in operating and contributing to a security operations center responding to alerts and anomalies, creating and interpreting dashboards and triaging cross-functional teams is preferred.
Hands-on experience in the secure implementation, operation and on-going maintenance of computer systems, software, hardware and networks is preferred.
General Duties and Responsibilities:
1. Assist in the day-to-day duties of SOC monitoring activities, tools and processes
2. Provide hands-on support of OIA systems and software
3. Conduct threat hunts (specialized searches) for evidence of compromise
4. Monitor security technologies for alerts
5. Investigating incidents, gathering evidence, and analyzing data
6. Analyze anomalous activity and potential threats to Agency connected resources
7. Collaborate with OIA Staff and other agency staff, leadership, business partners and other parties/stakeholders to support security and compliance risk mitigation efforts
8. Other duties as assigned

RTR – SoSC IT Temp Solicitation_Attachment .docx

Job ID: BL-10573-1 (97791003)

Onsite Security Analyst with Nessus Vulnerability Scanner, Forescout, Vulnerability analysis, Incident handling, SIEM, IBM Qradar, POAM experience

Location: BLYTHEWOOD, SC DMV
Duration: 12 Months Hrs/Wk: 37.50
Remote Work Availability: 0%

Required Skills (rank in order of Importance):
• Nessus vulnerability scanner
• Forescout
• Configuration and maintenance
• Vulnerability analysis and remediation methods
• Data classification and management tools
• Incident handling experience
• SIEM experience – IBM Qradar
• Security policy and procedures

Preferred Skills (rank in order of Importance):
• POAM experience
• Security procedure documentation

Required Education:
Prefer Bachelor’s Degree in Information Technology related discipline with 3 years of experience or minimum 5 years related experience.

Required Certifications:
Not required but Security certifications will be factored in the selection process

Skills :
Miscellaneous Configuration management Yes 1 Intermediate Within 6 Months 2 – 4 Years
Network Security information security principles and practices Yes 1 Advanced Within 6 Months 4 – 6 Years
Network Security risk/vulnerability assessments Yes 1 Advanced Within 6 Months 4 – 6 Years
Network Security Security Information Event Management (SIEM) systems development / configuration Yes 1 Intermediate Within 6 Months 2 – 4 Years
Network Security Tenable Security Center Administration Yes 1 Intermediate Within 6 Months 2 – 4 Years
Networking & Directories INCIDENT MANAGEMENT Yes 1 Advanced Within 6 Months 4 – 6 Years
Specialties Experience in developing and maintaining documentation for policies, procedures, and best practices Yes 1 Advanced Within 6 Months 4 – 6 Years
Specialties Experience with security and data classification related to CDC, HIPAA, and CJIS Yes 1 Intermediate Within 1 Year 2 – 4 Years

Scope of the project:
These assignments will focus primarily on establishing and maintaining the SCDMV security posture through vulnerability identification and management, risk assessment and reporting, configuring and maintaining security tools and participating in incident response.

Daily Duties / Responsibilities:
1. Configure, optimize, AND MAINTAIN current security tools to include network and server monitors as well as
vulnerability scanners and Intrusion detection.
2. Review firewall reports and create reports of attack methods and their risk to the agency.
3. Create Sit-rep reports for management.
4. Rework our vulnerability scanning tools to better allow us to identify risk.