Job ID: TX-80219DESKTOP (94290619)
Desktop Support Engineer with Windows/iOS, Office, Virus, ticket/asset management, peripherals and trouble-shooting experience
Location: Austin TX (TPWD)
Duration: 6+ months
Minimum Requirements:
Years Skills/Experience
2 Experience working with computer hardware to include desktop and laptop computers and related peripheral devices
2 Experience working with computer software to include Windows and IOS operating systems, Microsoft Office Suites, Virus protection, asset management, call ticket management
2 Knowledge of customer support skills that include: management of problem calls, priority calls and communication to end-users
2 Skill in working as a team member, cooperating with both co-workers and management to effectively accomplish unit goal
2 Ability to install, configure and trouble-shoot software-related computer problems inherent in a corporate computer environment
The job responsibilities will include performing entry-level computer systems analyst work as a desktop technician; involve analyzing user requirements, procedures, and problems to repair or resolve existing issues and perform break-fix on computer hardware and software. Duties also include performing various administrative functions and working under the supervision of the Desktop/Mobile Support Manager.
