Job ID: MI-564619 (93790614)
Computer Operator/Helpdesk Analyst with mainframe, training, networking, troubleshooting, MS Office and incident management experience
Location: 7064 Crowner Dr. Dimondale, MI (DCO)
Duration: 12 months
Positions: 2 (2/2)
Interview: In-person
SkillRequired / DesiredAmountof ExperienceExpertise Rating
Work cooperatively with others in a team environment to meet the expected levels of customer service.Required2Years
Ability to operate information systems input devices.Desired1Years
Ability to conduct training and informational sessions.Desired1Years
Ability to understand and follow detailed written and oral instructions.Required2Years
Ability to explain instructions and guidelines to others effectively.Required2Years
Ability to communicate effectively.Required2Years
Knowledge of data communications networks.Required2Years
Knowledge of the methods and techniques used to operate mainframe computer systems and peripheral equipmentRequired2Years
Ability to identify and resolve problems associated with operating system malfunctions.Required2Years
Ability to key in coded information and instructions.Desired1Years
Ability to determine work priorities.Required2Years
Ability to perform the most complex information technology technician assignments.Required2Years
Ability to work under stressful conditions.Required2Years
Ability to use Microsoft Office productsRequired2Years
Experience working in an Enterprise Monitoring EnvironmentDesired1Years
Experience with computer room environmental and/or Help DeskRequired2Years
MI_Resume_Template-564619-InnoSoul Inc.doc